Kathy Keller

Career oriented, creative, motivated, trustworthy, revenue producing responsible and

highly skilled dedicated person. I have a proven background in meeting & exceeding

goals and managing accounts as well as employees.

12730 Oakhill Trail North - Dayton, MN 55327

acggpr@r.postjobfree.com - 763-***-**** (cell) 763-***-**** (home)

To add another skilled team worker like myself to your already successful group.

I will bring to you a Creative, Motivated, Trustworthy, Moral & Dedicated Team Member with a

STRONG background in the HOSPITALITY / PEOPLE CARING & SERVICE INDUSTRIES.

Excellence in guest services services and meeting group goals with enthusiasm.

WORK EXPERIENCE

Educational Assistant for Anoka Hennepin District

St. Francis District 15 and Elk River Area Schools - October 2013 to Present

Working with special needs students in Early Childhood and Elementary School Age.

Director of Sales & Catering/Assistant General Manager

Sleep Inn & Suites/Holiday Inn Express & Suites - Rogers, MN - October 2009 to October 2013

Opening team member of this new 74 room hotel with meeting & event space.

The 1st prototype for the NEW Sleep Inn & Suites model by Choice Hotels

International. The only one in Minnesota! Solicit Sales ( Outside Calls,

Telemarketing, Internet Research, Prospecting)

Internet Research (Third party wed-sites)

Coordinate all Events from Start to Finish

Assume General Manager responsibilities in the Gm's absence

Order Food & Beverage for Breakfast and Catered Events

Billing and Administrative Duties

Skilled in Multi-tasking, Time Management & Customer Service

Interviewing / Hiring of New Employees

Marketing/Advertising & Menu Planning

Budgets & Goals

Director of Catering

Holiday Inn & Wildwoods Waterpark, Full Service Hotel - Elk River, MN - October 2006 to May 2009

Steadily increased catering and room sales by 43%. Reported to the General

Manger. Hotel was operated by Scott Uttley, Pineview Management Company and then taken over by Lodge,

Hotels & Resorts (Joel Cairy, Doug Rhode & Doug Karle). Very nice place to work and grow the business.

Executive Team Member

Manager on Duty Assignments

Strong Sales Ability from start to finish execution

Telemarketing skills, outside sales presentations

Development of Budgets & Goals

Exceed Customer Satisfaction

Early Special Ed. Para Educator

Anoka Hennepin School District - Anoka, MN - August 2000 to August 2006

Worked daily with up to 18 children ages 3-5years with special needs. One on one teaching, small groups,

assisting teachers with the daily and weekly schedule of events, goals & plans.

Strong Organizational Skills

Continuing Educational Classes on and Ongoing Basis

Planning the Daily Schedule and Preparations for Anticipated Needs

Meeting with Teachers/Parents on Behavior Plans and Accomplishing Goals

TO ADD TO THIS I HAVE 5 YEARS EXPERIENCE WORKING AS A CERTIFIED MEDICAL

ASSISTANT IN PEDIATRICS.

Director of Catering

Holiday Inn Mpls. North - Brooklyn Center, MN - January 1999 to January 2000

Increased Catering & Room Sales by 30% working 32 hours a week, helping out the department while the

Sales Person was on a Medical Leave.

Director of Catering

Northwest Inn & Conference Center - Brooklyn Park, MN - June 1996 to September 1998

55428

Increased sales by 66% in the 2 year period. Hired by the General Manager,

Duane Spandl.

Supervised 2 catering manager and the banquet department. Left position on maternity leave.

Director of Catering

Holiday Inn Brooklyn Center - December 1992 to April 1996

Holiday Minneapolis NW (presently Crowne Plaza)

Freeway Blvd. Brooklyn Center, MN 55428

Strong Event & Catering Sales & Management

Group Rooms Sales, Trade Shows, Menu Planning

Created theme parties and event planning with a great Sales Team. Hired by

Pat Laniel, General Manager, Gaylee Woods & Chris Wagner, Sales Directors,

Julie Fuller, Food & Beverage Director.

Catering & Conference Services Manager

Yosemite Park & Curry Company and Marriott's Tenaya Lodge - Yosemite National Park, CA - October

1984 to March 1992

Worked and lived in Yosemite National Park for MCA & Universal Studios

Recreational Division.

Planned & Sold Group Conferences, Social and Wedding Events for The

Ahwahnee Hotel, Wawona Hotel, Yosemite Lodge and Curry Village. Presently

run by Delaware North Management & Resort Company.

Opened up the New Marriott Tenaya Lodge, South Entrance of Yosemite in

Fish Camp California. Presently Tenaya Lodge, 5 star hotel.

EDUCATION

Medical Assistant

Anoka Technical Center

Administration and Medical

MN School of Business

Associates in Education

North Hennepin Community College

SKILLS

Hospitality Management, Operations, Sales & Event Managaement, Administration, Concierge, Medical

Assistant, Early Childhood Special Ed Para Educator, Marketing, Tradeshow management, Opening Executive

Team Member for Hotel Operations

ADDITIONAL INFORMATION

OTHER SKILLS

Prospecting, qualifying & closing self generated leads

Facilitate functions from start to finish

Trade show prep, booth design and attendance

Reliable, trustworthy & accountable

Budgeting, Billing, Administrative & Banking experience

Event & Theme Party Planning

Interviewing & Hiring of Staff

Medical Assistant & Administration

Food & Beverage Operations

Concierge

Front Office Assistant

Early Childhood Educational Assistant (Special Ed)

Director of Sales

Director of Catering

Assistant General Manager

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