Mital Patel

acggow@r.postjobfree.com

404-***-****

Objective

To obtain a challenging role on business operations as Software Engineer and provide efficient and effective solutions that

will help the organization to achieve the best solution in business and ultimately increase its productivity in market.

Skills

Concepts Agile Development, Extreme Programming, Kanbam, Object-Oriented Practices, Refactoring, SDLC,

SOA, UML, Unit and System level Testing, Web Services

Frameworks Apache Axis, Hibernate, JUnit, REST, Spring, Struts

Languages C, C++, CSS, HQL, HTML, Java, JavaScript, JSP, SQL, Visual Basic

Software Eclipse, HP Server Automation Client, IT Service Manager (ITSM), Microsoft Office Suite, Microsoft

Project, MySQL, OpenOffice, Oracle, Quality Controller, Rational Rose, SQL Developer, Teradata,

Toad, Visual Studio

Systems Linux, Windows

Technologies Ant, CVS, Jenkins, JQuery, Oracle, Servlets, Subversion, Tomcat

Experience

Home Depot, Atlanta, Georgia January 2013 - Present

Senior IT Developer

Acorde IBPM Client • BPEL • BPM • JAVA • JDeveloper • Oracle

Acorde

Work_flow • Scheduled Tasks • SOA • SQL • Visual Studio • WSDL

Project Acorde is an Oracle application that is used

by The Home Depot with their customizations to process their Merchandise Accounts Payable. It is coupled with a

custom Workflow to allow systemic processing of exception invoices to process payments to vendors accurately

and in timely manner.

Role Carried our Requirements analysis to upgrade the existing application to Oracle 11g infrastructure • Assisted

in design and development of the new Oracle 11g application • Implemented code changes using VB6 to maintain

existing application • Understood and Supported Oracle work-flow for the Acorde application • Investigated and

Resolved production issues • Monitored scheduled tasks, daily and weekly operations • Worked with Business

teams to change the existing process to accommodate changing needs of the business • Provided detailed

proposal for projects for upcoming year (2013 and 2014)

Core Java • Delilah • Eclipse • J2EE • JDeveloper • Spring • SQL • SQL

HR Imaging Search & Retrieval

Developer • Subversion • WSDL

Project HR Imaging Search & Retrieval is a home

grown application by The Home Depot that provides the ability to locate an associate and retrieve the related HR

Forms archived in the Documentum repository.

Role Contributed software engineering expertise in the migration of the application from Remote Session Manager

to THD Passport (Single Sign On Practice) through the software lifecycle, from requirements definition through

successful deployment. • Provided user requirements analysis, design and programming support for enhancement

of UI interface from being designed only for IE8 to being a cross browser supported Web application • Investigated

and Resolved production issues • Provide Level-3 support for the application in case of issues or outages •

Coordinate efforts with multiple development teams to implement the change • Coordinate with multiple teams

(Development, QA, Server) to test and deploy the application successfully • Provided detailed proposal for projects

for upcoming year (2013 and 2014)

InputAccel • QueWeb • TeamConnect

THD Garnishments

Project The Home Depot receives multiple garnishment documents for associates which are then processed by

the Garnishment team to match to an Associate Id. Then Print and scan to save to the Documentum repository.

The Garnishment project was to developed a process for automatically ingesting documents from a folder location

and eliminating the need for printing and scanning the documents manually.

Role Carried out Business Analysis by working with Development, Business and Technical Teams to find the best

solution to eliminate the need of printing and scanning documents • Coordinated and planned efforts with 3

different application teams (TeamConnet, QueWeb, InputAccel) • Created User Requirement Documents for the

project.

Accenture, Atlanta, Georgia October 2007 - December 2011

Software Engineer

Associate Software Engineer (Accenture Technology Solutions)

Core Java • CVS • Eclipse • J2EE • JSP • Microsoft Visio • Oracle 9i •

Project A web based system - Human Resources

SQL • SQL Developer

System (HRS) created for Accenture in order to

manage employee information, skills information and skills category for appropriate allocation of available

resources.

Role Interpreted requirements from analysis phase • Developed class diagrams • Developed various components

of the application • Prepared and executed test cases • Captured and Recorded Test Results

Informatica • Microsoft Visio • Quality Center • SQL • Synapse • Teradata

Informatica Tester and Shadow Developer (AT&T)

• Toad ETL Process • Unix

Project AT&T Mobility has a centralized data store

for enterprise reporting. This enables the company to use the data for several management decisions. AT&T

Mobility calls this data store initiative as "bid" - Business Intelligence Database. This project was to improve and

add functionalities of BID.

Role Created and Modified Test Plans • Generated Test Scripts for the applications • Captured and Recorded

Test Results • Identified and Documented Defects • Generated Daily and Weekly Status Reports • Identified

Pertinent Process Improvements • Generated Org-Charts, Process Flow Diagrams and Status Reports • Wrote

SQL queries • Interpreted Informatica ETL mappings and specifications

Software Programmer (State of Georgia - Department of Human Resources)

Core Java • Eclipse • Hibernate Query Language (HQL) • J2EE • JSP •

Project The Division of Family and Children Services

Oracle 9i • Quality Center • Spring • SQL • SQL Developer • Subversion •

(DFCS) is responsible for investigating allegations of

Toad

child abuse, assisting at risk families to address

factors leading to child abuse, overseeing the foster care of children who must be removed from their families, and

finding adoptive or other permanent placements for children in foster care.

Role Validated and fixed defects • Carried out thorough impact analysis • Conducted peer reviews for fixed

defects • Created test plans and test scripts • Executed test scripts and documented test results • Carried out Unit

tests, Integration tests and System tests • Created/Edited documentation as per requirements • Created data-fixes

using PL/SQL

Magnolia Medical Clinic, Atlanta, Georgia July 2006 - February 2007

EMR Trainer and Medical Collection and Billing (Volunteer)

EMR Trainer

Learned Misys EMR (Electronic Medical Records) and Template Builder • Set up user accounts • Set up scanner

services • Organized training sessions • Trained a group of staff members • Resolved any difficulties and questions

• Created user friendly templates • Maintained routine checkups • Assisted with regular operations during the setup

• training and maintenance • Created SOP's • Organized meetings.

Medical Collection and Billing

Learned Misys Tiger • Took minutes from meetings • Created office policies • Contacted patients with outstanding

bills • Worked with insurance companies for outstanding medical claims • Maintained outstanding claims for five

insurance companies • Carried out medical billing for the pediatric clinic

Fletcher Steel Ltd – Pacific Steel, Auckland, New Zealand May 2005 - November 2005

Customer Service Representative

Satisfied customer requirements • Created weekly, fortnightly and monthly reports • Organized meetings • Reported

on monthly activities • Communicated with production team • Resolved customer complaints in timely manner.

Kelly Services Ltd, Auckland, New Zealand February 2005 - April 2005

Telephone Agent

Sold American Express Credit Cards over the phone • Interacted with customers and their questions

Stoddard Food Market, Auckland, New Zealand June 2001 - January 2006

Assistant Manager

Front end customer service • Store keeping • Cash Handling • Stock Management, Book keeping • Shift allocation •

Supervised staff members • Complete management of the store in owner's absence.

ACIS Computers, Auckland, New Zealand July 2001 - October 2004

Personal Assistant

Satisfied needs of customers and suppliers • Attended phone calls • Maintained appointments • Organized and

attended meetings • assisted with day-to-day operations of the business.

TeleLink Ltd, Auckland, New Zealand July 2004 - October 2004

Telephone Agent

Interacted with customers and their requirements • Problem solved over the phone • Sold variety of goods and

services.

Hotshot Internet Group Ltd, Auckland, New Zealand February 2003 - May 2003

Help Desk Support

Answered incoming phones • Satisfied customer requests • Provided technical support

Fletcher Steel Ltd – Pacific Wire, Auckland, New Zealand December 2002 - December 2003

Engineering Support/ Data entry person

Interpreted mechanical drawings • Updated stock database • Job scheduling, Data entry • General

office/administrative duties • Organized Christmas shut down • Preventive maintenance scheduling • Interpreted

SOP's.

Additional Qualifications

Professional Summary

Demonstrated expertise in the following areas with multiple projects

• Design and development of web applications, including development of user interface, application services,

database administration, configurations management, deployment management and system support

• Supporting and maintaining legacy systems

• Understanding and managing requirements

• Implementing software development life cycle policies and procedures

• Managing and supporting multiple projects

• Highly adaptable in quickly changing technical environments with very strong organizational and analytical skills

• Analysis, design and developement of new systems and enhancement of existing applications

Personal Qualifications

Demonstrated high personal standards and skills via following qualities

• Energetic - dedicated professional with record of building strong working relationships achieving exceptional results.

• Hard Worker - committed to efficient and productive operations, performing well under pressure.

• Flexible - work well as a team member or alone.

• Competent Communicator – creating user requirement documents, design documents, system specification

documents

• Technical Trainor - creating user mannuals, providing application training and serving as a reliable communication

channel between various teams

• Business Analyst - gathering requirements from various teams and successfully translating them to a finished

product

• Quick Learner - mastering job requirements, adapting to new technologies and skills

Education

Massey University, Auckland, New Zealand 2000 - 2004

Bachelor of Engineering in Software Engineering

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