William M. Heatley
Suite ***
Dallas, Texas 75231
Tel. 972-***-****
Email: acggor@r.postjobfree.com
Summary of Qualifications:
. Twenty plus years of senior level sales and business development
focusing on selling professional services and systems.
. Eight plus years experience selling Cloud Based (SaaS) software system
solutions. Essentially Saas based model. Also, full accounting Suite
and Labor Management HR and CRM systems.
. Deadline driven. Able to juggle multiple projects in different cycle
stages simultaneously.
. Excellent management of medium to long sales cycles - 2 months to a
year or more. I like catching big fish on light tackle.
. Strong Saas HR, Accounting, Training and Marketing background
. Outstanding written and verbal communication skills. Responded to
hundreds of highly complex RFP's.
. Have a solid ability to convey the value proposition of high ticket
intangible services and products in presentations and through
compelling proposals and personal contact.
. Comprehensive understanding of selling to groups and committees.
. Developed winning sales plan to market early growth cycle firms.
. Demonstrated mastery of the complex sale.
. Work as freelance "Hired Gun" proposal writer for a number of firms.
. Experienced in Museums, Zoos, Aquariums, Cultural Institutions,
Business & Industry, Banking, Education, General Business, Restaurant,
Corrections, Sports and Leisure, Airport, Health Care, Hotel and
Gaming, franchise owners in multiple markets on a national scale.
. Proven track record of penetrating new markets and exceeding sales
goals.
. Directed account sales efforts of a high quality management services
firm increasing annual sales from $1.7million to $55 million in less
than five years.
. Interface with C and B level executives from Board of Directors, CEO,
and VP through line management.
. A positive motivator, mentor and coach for proposal teams, managers
and sales representatives. Sets an upbeat, aggressive tone that
stimulates individuals to perform and succeed. Results oriented.
. Computer literate
. Strong attention to detail and uncommon customer service skills.
Listen first, and then speak.
Business Experience:
Pinnacle Payroll Solutions March 2013 - Present
Addison, TX
Director of Inside Marketing and Development
Senior role in National Payroll Processing firm. Automated SaaS HRS and
Time & Attendance firm competing against much larger firms. Developed all
proposal materials. Specialized in expanding hospitality, medical,
insurance markets selling services to medium to large firms. Managed
hundreds of prospects using Infusionsoft Contact Management System.
Reported to company owner.
James H. Barnes, CPA September 2004 - March 2013
Dallas, Texas
Vice President - Business Development
Responsible for new account development and cost segregation services for a
private accounting (cloud based SaaS) outsourcing firm. Targeted top level
executives and business owners through aggressive prospecting and strategic
marketing. Very successfully initiated offering cost segregation services
to multi-unit restaurant operators and other industries. Branched out to
other markets with this service with strong emphasis on franchise business
owners. Developed extensive proposals and managed company proposal
database. Developed paper and electronic marketing materials and packaged
company image through the written word and images. Managed all aspects of
communicating the value proposition of services offered. Reported to
company owner.
UniFocus, LLP April 2003 - August 2004
Carrollton, Texas
National Director of Sales
Responsible for account sales for labor management software solutions, CRM,
guest and staff feedback systems and operational improvement services to
hotel, resort, gaming food & beverage clients. Wrote detailed proposals
for complex IT solutions. Wrote winning proposal for Electronic Medical
Billing RFP from J.P. Morgan Chase. Developed strategies for expanding
markets, positioning products and aggressively selling highly intangible
products. Noted contributor to "Nation's Restaurant News" on best
practices in management and labor controls. Report to Executive Vice
President Business Development.
Arthur M. Manask & Associates July 1999 - April 2003
Texas Office
Principal
Independent consultant in association with a leading consulting firm for
cultural institutions, offering management advisory services to non-
traditional foodservice venues such as Museums, Zoos and Aquariums. Sold,
developed and administered custom consumer and market research projects for
clients who were contemplating new restaurants/retail, expansions, existing
restaurant and catering program assessment. Conducted facility audits and
made recommendations for improvements. Noted contributor to "The Complete
Guide to Foodservice in Cultural Institutions," Wyley & Sons, Published
Fall 2002. Featured speaker on professional panels and development
sessions.
Foodies, Inc. September 1997 - June
1999
Dallas, Texas
President and Co-owner
Co-founder of leading franchisee of Oscar Mayer Hot Dog Construction
Company restaurants focusing on shopping mall venues. Opened and four
outlets in the first year. Outlets operate in Fort Worth, Dallas and San
Antonio, Texas. Bundled Freshen's Smoothie Authority concept with HDCC
outlets increasing incremental sales by 20%. Awarded a utility patent on
systems for smoothie production currently used nationwide. Sold
restaurants in 1999 to pursue consulting practice.
Culinaire International April 1992 - September 1997
Dallas, Texas
Vice President - Business Development
A co-founder of the firm, marshaled account sales efforts for a
distinctive, diversified dining service management company. Created
explosive growth through a multi-market sales strategy that successfully
increased sales twenty fold in less than four years. Took the firm from
local to state and eventually national prominence. Prepared and developed
very detailed, complex proposals from scratch. Commissioned artists to
custom design proposal covers. Positioned Culinaire to become a top
catering firm serving the highest-level business and government dignitaries
and celebrities. Sold and produced six figure special events for up to
10,000 guests. Final achievement was to design a plan to revamp dining at
The National Gallery of Art in Washington D.C. The sales effort against
multi-billion dollar foodservice giants resulted in the award of a twenty
year, $120 million dollar contract to provide food and beverage service.
As Culinaire grew, it had strong representation in Higher Education,
Business and Industry, Premium Health Care, Private Clubs, Performance
Center, Convention Center, Government, Airport and Hotel markets. Reported
to President and CEO.
Professional Food-Service Management, Inc. July 1980 - March
1992
Jupiter, Florida
PFM - National Director of Sales
1988 - 1992
Directly responsible for dining service contract management sales in
college & university market on a national scale. Supervised eight
regional sales directors, developed proposal factory to produce high
quality proposals quickly. Reported to President and Owner
PFM Sales Director - Western Division
Dallas, Texas
1986 - 1988
Responsible for management account sales for Texas and contiguous
states.
Exceeded sales goals and was promoted to National Sales Director.
Education and Associations:
Bachelor of Science, Business/Commercial Foodservice
Kent State University, Kent, Ohio
English Major, Freshman and Sophomore Years
Miami University (OH)
The Pennsylvania State University
NACUFS Foodservice Scholarship Program
National Restaurant Association
National Association of Catering Executives
Society for Foodservice Management (Marketing Committee)
American Hotel & Lodging Association
Personal:
North Dallas Based References Upon Request