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Manager Operations

Location:
NCR, Philippines
Posted:
October 22, 2014

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Resume:

Jeniffer D. De Vera

Block ** Lot * Boston Heights Subdivision

Toclong Kawit, Cavite

092********

August 17,1978

* **********

51talk English Philippines

November 2013- up to present

Position: Home-Based Teacher

Job Description:

Teaching ESL to Chinese students via Skype and QQ at home and prepares lesson plan

and fun activities.

Orchid Cybertech Services Inc.

January 2013- October 2013

Position: Product Specialist

Job Description:

Deals with all calls politely, courteously, professionally and assertively. Understanding

customer needs in regards with Telco services in Australia. Using negotiation and

influencing skills to overcome objections and gain customers’ buy in and adhering to

agreed processes, meeting required work standards targets and objectives.

ASLAN Eduforum Inc

January 2012-December 2012

Position: Online Dept-Operations Manager

Job Description

Handling Training for newly hired teachers, arranging schedules, checking the quality of

calls (QA), making contracts, ensuring and revising office policies, accepting information

and commands from Korean Manager, Checking the reports passed by teachers, making

memos and preparing payroll. Providing lesson materials like power point presentation,

upgrading the books and preparing the master list of all students.

Let’s English.com

April 2011 up to present January 2012

Position: English Instructor Associate

Job Description:

Handling ESL web cam classes through Skype for Korean students. I handle Business

and General English. Prepares lessons and monthly evaluation reports.

E4e (English for everyone)

November 2010 up to August 15,2011

Position: English Instructor Associate

Job Description:

Handling ESL web cam classes through Skype for Japanese students. I handle Business

and General English.

Gawon International Corp

August 15 2007- April 15th 2011

1601 West Tower, PSE Bldng.

Exchange Rd. Ortigas Center

Pasig City

Position: English Instructor Associate

Job Description:

Handling ESL classes for Korean Students on line

Checking students’ articles

International Voice On Line

August 22,2005-July 16, 2007

Unit 603 Globe Telecom Plaza Tower1

Mandaluyong City

Position: English Instructor Associate/Asst. Team Leader

Job Description:

Teaching English as a Second Language on line for YBM SISA Junior and Senior

students in Korea. Distributing classes and monitoring the attendance of my

members. Evaluating my member s calls in regards with their

pronunciation, grammar lapses and standard teaching skills.

EDUCATION

1 AMA Computer University

Course: A.B. Mass Communication

School Year: 1997-2001



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