Angelica M. Medina

**** *. ******** *** *******, Il

Tel: 312-***-**** E-mail: angelicamedina208@gmail

OBJECTIVE

To obtain a position within a growing company where my Customer Service skills can be utilized and where career

advancement opportunities are obtainable.

QUALIFICATIONS

• Proven ability to provide exceptional customer service.

• Able and comfortable working under pressure.

• Highly organized with over four years of providing and ensuring excellent customer

service.

• Basic computer skills: Microsoft Word, Excel, Outlook. P.O.S.

EMPLOYMENT

12/2013 - 09/2014 Janitor

Scrubs, Inc, Chicago, Il

• General cleaning of aircrafts including thorough cleaning of lavatories

• Safety inspections of all materials left on aircraft

• Disposing regulated garbage using S.O.D. policy

• Work in a fast paced environment, following strict time guidelines

• Maintenance of all aircraft supplies

12/2012 -10/2013 Final Inspector

Burlington Graphic Systems, Racine, WI.

• C.R.C. system.

• Print pre shipping labels.

• Maintain a clean and safe work environment.

• Counting and packing of orders.

• Inspect the quality of prints.

• Operate an 728 small Cad cutter.

04/2011 - 06/2011 Cashier

McDonald’s, Chicago, IL

• Provide excellent customer service.

• Handle cash, complete credit card transactions for customers, employees on a daily basis.

• Maintain a clean and sanitary work environment.

• Package food orders and serve customers as required.

• Assist in stock.

10/2007 - 02/2009 Personal Assistant

Department of Human Services Rehabilitation, Bolingbrook, IL

• Assisted elderly with home care and personal needs as required.

• Prepared daily meals.

• Provided assistance with medication.

08/2006 - 10/2007 Cashier

Taco Bell, Downers Grove, IL

• Provided excellent customer service.

• Handled cash, and completed credit card transactions for customers and employees on a

daily basis.

• Assisted in stock inventory, kept record of sold items.

• Trained new employees on company policies and procedures.

• Packaged food orders and served customers as required.

11/2005 - 03/2006 Cashier

Fairplay, Chicago, IL

• Provided excellent customer service.

• Handled cash, checks, and completed credit card transactions for customers and employees

on a daily basis.

• Assisted with stocking, including displaying merchandise in the store as required.

EDUCATION

2008 College of DuPage, Glen Ellyn, IL GED

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