MITCHELL W NOVOTNY

** ****** ***** ***** ** ***** 973-***-**** acggmk@r.postjobfree.com

TECHNOLOGY STRATEGY/SALES/PRODUCT DEVELOPMENT

A highly accomplished senior technology manager that thrives on strategic growth initiatives that delivers high

revenue and profit through effective marketing strategies and product development. Over 20+ years’

experience in management of communications, technology and product development in IT, cloud and

Iaas/SaaS through leadership roles in engineering, sales and senior management. Experienced leading cross

functional teams in start-ups, medium sized and Fortune 1000 companies.

KEY QUALIFICATIONS

Internal Product Management: Lifecycle product development with proven analytical skills and ability

to understand and formulate internal programs based on a holistic approach to evolving engineering

designs, operational training requirements and long term strategic initiatives.

Project Management: Ability to develop business plans along with maintaining a budget of ov er $3M

and leading a team of 20. Skilled in coordinating, negotiating and motivating teams and maintain

executive level communications.

Senior Level Management: Excellent written, verbal communication and presentation skills within

Fortune 1000 organizations while highly experienced in managing sales, engineering and operations

cross-functional teams and vendors in a multi-organizational environment.

IT Services Management: Accomplished professional in IT, cloud services and technical project

planning with an in-depth understanding of sales methodology, transformational management,

solution creation and sales development strategies.

PROFESSIONAL EXPERIENCE

Konica Minolta Business Solutions US January 2013-present

Senior IT Services Consulting Leader

Liaise between Konica Minolta (KM) sales division and IT subsidiary – All Covered.

Evangelize All Covered offerings to Konica Minolta sales teams and generate synergy sales revenue.

Develop solution selling skills within management and sales teams.

Define IT Solutions Consultant role in Konica Minolta marketplace.

Lead national communications for KM-IT Solutions Consultant.

Nationally recognized within 6 months for top ranked revenue performance

Design sales strategies unifying IT offerings with Konica Minolta core products.

Develop sales targets and pipeline for managers and also contributed to attainment of area targets.

Exceed area quota expectations.

Page 1

MITCHELL W NOVOTNY

46 Eleron Place Wayne NJ 07470 973-***-**** acggmk@r.postjobfree.com

Ricoh Business Solutions February 2004-2012

Regional Leader – Manager of Professional Services (under IKON division)

Demonstrated in-depth understanding of sales and marketing techniques that led to a strong and

highly effective sales team whose sales production exceeded national averages while maintaining

customer satisfaction.

Served in a Regional Leadership role with oversight in two organizations (IKON / Ricoh), overseeing all

aspects of day-to-day operations, including staff recruitment, retention, career development, business

coaching, strategic, financial planning, developing the core competencies of technical sales engineers,

branch office growth and profitability.

Developed and managed new engineering, operations, solution sales and IT sales organizations

Within first year of inception all sales and operations teams were top ranked.

Planned and organized sessions with regional leaders discussing current market conditions, sales and

marketing strategies to develop under-performing areas.

Developed national IT and solutions organizational processes, sales training and best practices.

Worked directly with senior leadership

Managed 20 direct reports efficiently keeping critical daily tasks in line, while exceeding organizational

goals on time and within budgetary constraints.

Developed vendor relations to include negotiations, contracts, events and trainings to expand offerings

and existing revenue streams.

Restructured IT and Professional Services sales organizations in NJ (2011) and within six months had

created the most efficient teams in the Country (highest revenue production per FTE).

Competing within 34 areas nationally in 2011, developed new area sales and quickly became #1 ranked

Area in the Country (Achievement of Plan and P&L).

Manager of Professional Services ranked #1 in USA – Q1, Q2, Q3 '11.

Tripled YoY Rev in first year as Manager of Professional Services 2011.

Senior IT Solutions Consultant (under Ricoh US)

Exceeded quota within workflow solutions and IT offerings. #1 ranked nationally.

Develop IT consultant role and “path to excellence” within historical hardware sales environme nt

Create change management strategies to transition a hardware centric culture into services oriented.

Work with global account teams to build relations, support complex sales and unify hardware, IT and

service revenue while increasing customer satisfaction, win ratio and large take-downs.

Gained national recognition and maintained #1 national status within Ricoh/IKON, by influencing,

motivating, and developing sales incentives to generate the highest area s ales revenue while

developing new marketing plans to grow the technology footprint of the company.

Personally exceeded national corporate records in 2008 for most transactions in a single month,

highest revenue in a single month /quarter and continued to break records each subsequent year.

Delivered largest single commercial sale in company history (2008)

President's Club (ranked #1 in USA) FOR 2010, 2009, 2008

President's Club (ranked #2 in USA) FOR 2007

Big Hits Take Down Award - 2nd Q '10 (J&J)

Page 2

MITCHELL W NOVOTNY

46 Eleron Place Wayne NJ 07470 973-***-**** acggmk@r.postjobfree.com

Solutions Engineer Quarterly Quota Buster – Q1 /Q2 '10, Q3/Q4 ’09, Q3/Q4 ’08

Rep of the Month - March 2009 272%

Arrow Elite 4th Q 2008

Shared Technologies 2001-2003

Sr. Systems Account Manager

Generated national telecommunication sales focused on complex voice/data integration with C level

contacts.

Spearheaded IVR platform sales channel product development/opportunities.

Exceeded quota from first quarter on.

Co-managed largest national account using engineering and IT background to develop efficiencies in

deployment rollouts and order processing.

T-Mobile / Omnipoint 1997-2001

National Team Leader Telecommunications

Corporate leadership that managed/developed national teams for engineering, operations and

strategic planning during exponential customer growth period of organization with 20 direct reports

across the country.

Designed/Engineered national telecommunication systems and Call Centers (with CTI & IVR) for 1000+

locations.

Managed vendor relationships and negotiations

Was selected as one of four technology leads on Voicestream-Omnipoint merger team.

Developed new technology solution to provide real-time call detail reporting ability from all call

centers reducing report generation time from hours for one site to seconds nationally.

Participated on team to develop new technology per US Grant for an “in-building wireless solution”.

Managed $12M annual budget

Report directly to Executive Management by delivering communications to all major stakeholders,

insuring their needs were being met.

Developed technology to allow PBXs to communicate with CO switches used for cellular transport

Telecommunications Engineer

Design 20-30 new office build-outs per month and 2-3 call centers per year throughout the Country

Provide telecom service/support to regional offices

Gained international recognition for advanced work in telecom field

Vendor management

SkyTel Paging 1995-1997

Communications Administrator

Started as a technician then quickly took over telecommunications and Call Center management roles.

Managed Tech Support group and staff of 5 direct reports.

Page 3

MITCHELL W NOVOTNY

46 Eleron Place Wayne NJ 07470 973-***-**** acggmk@r.postjobfree.com

Personally re-designed/engineered entire commercial paging hardware platform (RP1000) while

working with R&D to streamline software, quadrupling previous 4 years output within 6 months.

Developed office Intranet & customer paging software update platform.

Sought new responsibilities and quickly attained and over-achieved.

ProComm Systems 1989-1995

Field Engineering Manager

Duties include scheduling, pricing, and assessing jobs as well as run N orth Jersey office.

Work with sales force to develop systems for bids and RFPs.

Provided leadership and guidance towards continuous improvement of solution offerings, latest

encrypted communication solutions and personnel education and training recommendations.

Electronics Communications Engineer

Design, and service communication systems, CCTV, microwave, two-way radios, and computer systems

in private and government space.

Worked with police departments across the US as the national representative and instructor for TECH

SYSTEMS.

Provide escalation support to the region, 24x7.

Motorola 1985-1989

Electronics Communications Engineer

Supervision of technical staff of 10 people and training of employees.

Designed government UHF / VHF / microwave / CCTV encrypted radio work.

Designed custom radio/communications systems for NJ State Police used for over a decade .

Federal Security Clearance to provide work for FBI, Postal Inspectors and other federal agencies.

EDUCATION

William Paterson University - 1983-1984

Majored in Communications Technology

ACCOMPLISHMENTS

Performance appraisal ratings “Exceeded Requirements” or “Outstanding” in all reviews from 1997 -

2011. (Ricoh/Ikon, Shared Technologies, T-Mobile/Omnipoint).

Awarded Ricoh’s highest honor, the “Ichiban Recipient” in 2010 for creating/presenting regional

trainings on developing successful solutions sales within a marketplace.

Page 4

MITCHELL W NOVOTNY

46 Eleron Place Wayne NJ 07470 973-***-**** acggmk@r.postjobfree.com

CERTIFICATIONS

AMA International - Developing Executive Leadership

Image Management Consultant

Sales Development Program

Presentation Skills

Consultative Selling

Microsoft certified MCP, MCSE, MCSA, MCTS, CompTIA Security +

50+ Telecommunications Certifications (Nortel, etc..)

Vice-President of Garden State ISLUA User’s Group (2000)

Past member of the International SL1 User’s Association - (ISLUA) - GS Chapter

Certified on office business solutions (Capture, Distribution, EDM, Print/Scan, etc

Certified in multiple IVR platforms

* A full list of over 100 individual trainings/certifications is available.

Page 5

Contact this candidate