Lynne Champagne

289-***-****

acggma@r.postjobfree.com

Summary of Related Skills

Great written and oral communication skills

Strong work ethic; responsible, dedicated and honest

Outgoing and relate well with others

Excellent organization skills

Detail oriented

Strong leadership abilities

Education

Ryerson University, Human Resources Management Course 2014

Canadore College, Theatre Arts Diploma 2006 to 2008

École Secondaire Catholique Algonquin, High School Diploma 2002 to 2006

Work History

Ingle International, Client Services Supervisor Toronto ON 2013 to present

Manage and maintain daily call center operations

Analysis of call center data including sales

Recruiting and Training new staff

Create and document new processes/sales strategies

Customer Service Representative 2012 to 2013

Assist clients over the phone/email/in person with purchasing travel insurance

W ork closely with down line agent s

Help other departments with administrative duties

Responsible for gathering and distributing the mail

McEwan, Sales Associate Toronto, ON 2009 to 2012

Customer service

Supply ordering

Cashier

Prepare Food & Beverages

W al -Mart, Cash North Bay, ON 2005 to 2007

Customer Service

Cashier

Organized shelves

Volunteer Work

Assistant Stage Manager, Popcorn, REP21 2008

Organized Props, assisted actors backstage, prompted lines,

recorded blocking

Stage Manager, L’Hypocrite, ESCA 2006

Set design, called cues, sound/lighting design, organized script

References available upon request

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