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TREBILLO, JOHN CARLO M.

Block ** Lot * Phase 1 New Jerusalem Street

Natividad Subdivision Deparo

Caloocan City Philippines

Contact No: 090******** / 091********

Email- acggls@r.postjobfree.com

OBJECTIVE: Excel my chosen field of interest and Endeavor

Working Experience:

2013(July - December)

Transcom

MRT 3 Ortigas Station, EDSA, Mandaluyong City, Philippines

Position:Customer Service Representative Samsung Australian Account

Responsibilities:

> Support and provide superior service via phones, e-mails and faxes as

a receiver and caller.

> Use questioning and listening skills that support effective telephone

communication.

> Understand the impact of attitude in handling calls professionally.

> Effectively deal with job stress, angry callers, and upset customers.

> Display Time flexibility towards shifts as per work floor

requirements.

March 2011 / May 2013

Spectrum Icontek

23 Dona Rosario Street, Novaliches, Quezon City, Philippines

Position: Encoder and I.T Support

Responsibilities:

> Encode all transactions and information about the business.

> Software, Hardware, Network Support.

2008

Jobs DB(Summer Job)

Position: IT Staff

Responsibilities:

> Feed the applicants resume to the database.

> Assisting applicants if they have question.

> Create a specific card for each applicant that they can use in any

jobs fair organize by JobsDB.

EDUCATIONAL BACKGROUND:

College 2013

Advanced Diploma in Information Technology

Informatics Institute

Fairview Quezon City Philippines

2007

Bachelor of Science in Nursing

3rd year/1st semester

Secondary

2004

St. Clare College of Caloocan

Almar, Caloocan City Philippines

SEMINARS AND TRAININGS ATTENDED:

> December 2011 Certified Cisco Network Associate

> February 2008 Transcultural Nursing: "Quality Nursing Care Amidst

Diversity of Cultures".

> March 2008 Basic Life Support: "Learn, Save, Live".

> May 2007 Diet Therapy: Implication to Good Health and Good Life.

PERSONAL BACKGROUND:

Date of Birth: May 11, 1986

Age: 28

Place: Quezon City

Civil Status: Single

Citizenship: Filipino

Height: 5'6"

Weight 110 lbs

Religion: Roman Catholic

Languages spoken: Filipino and English

Hobbies: Playing Basketball, Playing Desktop, XBOX, PS3 Games

Skills: PC troubleshooting, Software and Hardware

Installation and Configuration

REFERENCES:

Elisha Jennifer Giron Seet

Admin Executive cum Graphic Designer

A&J Creative Danceworld

18 Cross Street China Square Central#02-05

Singapore 048423

Jessie Atanacio

Government Employee

Health Policy Department

Department of Health

Tayuman Manila Philippines

Ms. Joemen Gonzales

Head Instructor

Informatics Institute

Fairview Quezon City Philippines

I hereby certify that the above information are true and correct to the

best of my knowledge and belief.

Applicant's Signature

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