Jeffrey L. Gilbert
**** ******* ***** . ********, ******* 30064 .
acggig@r.postjobfree.com . Home 770-***-****
MANAGEMENT PROFESSIONAL
Strategic Planning . Staff Management & Development Multi-Task
Managment
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Accomplished Manager with 30 years of experience in people management and
development in the following key areas of responsibility: General Manager,
Kitchen Manager and Front of the House Service Manager. Results-oriented,
decisive leader with proven success in hiring the best prospects, providing
quality training and regular feedback, delegating tasks with consistent
follow up. Track record of increasing sales and growing bottom line while
developing operational improvements to drive productivity and reduce costs,
consistently meeting operational goals. Excel in demanding environments and
problem solving while remaining pragmatic and focused.
LEADERSHIP COMPETENCIES
.Excellent Communication Skills .Team Building and Leadership .
Hiring and Motivating Winners
.Employee Retention .Increasing Guest Satisfaction .High stress
management and handling
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PROFESSIONAL EXPERIENCE
Ruth's Chris Steakhouse, Kennesaw, GA.
Restaurant Manager August 2014-Present
Longhorn Steakhouse, Metro Atlanta Market
Restaurant Manager, November 2006 to March 2014
Recruit, hire and train the best quality applicant available providing
regular feedback. Oversee the daily operations of entire restaurant and
ensure guest expectations are surpassed. Oversee restaurant inventory,
through proper ordering and upholding first class sanitation standards.
ServSafe and TIPS Certified repeatedly.
Key Achievements:
Met or exceeded food cost guidelines
Surpassed turn over goals by 50%
Continually exceeded sanitation goals as measured by Health
Department standards and Ecosure scores
O'Charley's Restaurant and Bar, Metro Atlanta Market
General Manager, Kitchen Manager April 1996 - November 2006
Opened new location In Acworth, Georgia. Oversaw total operations of the
entire restaurant, from initial restaurant completion to hiring and
training of totally new staff, as well as development of management staff.
Exceeded company goals in bringing cost into line, as well as maintaining
opening sales. Exceeded company turnover goals and return on investment
goals.
Key Achievements:
Winner of O'Charley's Annual Kitchen Olympics by choosing a quality
team of culinary professionals. I was successful coaching and leading them
to victory over 220 teams. Replicated results with a different team at new
location, we excelled over 250 teams across the country at Kennesaw
location.
Black-Eyed Pea Market Grill Restaurant, Metro Atlanta Market
General Manager, February 1992-April 1996 Senior General Manager Atlanta
market