Nicole Dee Supervisor / Coordinator / Receptionist

acgghm@r.postjobfree.com I am a consistent performer with a positive attitude and the ability to

801-***-**** interact effectively with both clients and coworkers alike. I’d like to bring

8495 Terrace Drive my broad experience in supervision, operations, customer service, teaching,

Sandy, UT 84093 training, and organization to your business.

Experience

Front Desk Supervisor

The Cliff Spa at Snowbird Resort 2006 – present

Customer service specialist overseeing a team of 5 to 9

reservation agents and the daily schedules of 60+ spa and

salon employees / Up to 144 guest bookings per day / New

hire trainer / Wedding & conference groups coordinator /

Front desk & attendant scheduling / Daily accounting

Corporate Switchboard & Reception Operator

Quantas Airways 2005 – 2006

Receive and transmit calls / Greet visitors / Respond to

general enquiries / Completes and distributes various docu-

ments related to these functions

Front Office Manager

Trade Winds Hotel

Office Receptionist, later made Front Office Manager and Payroll Officer

of the 78 guest and 5 function room property for 8 years until its sale and

redevelopment.

References available on request.

Relevant Skills

Microsoft Office / Micros / sms_HOST / SpaSoft / Consistent Performance

Exemplary Attendance / Team Player / S.T.A.R. Service Trained

Education

East Sydney Tafe / Austraila / Hospitality Management Supervision Diploma

St. Catherine’s School / Waverly / Australia / Diploma

Interests

Reading / Travel / Cooking / Art / Health / Playing outdoors with

family and friends

Contact this candidate