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Customer Service High School

Location:
Mount Vernon, IL, 62864
Posted:
October 21, 2014

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Resume:

Samir Patel

**** * ************ *******, ***** Vernon, IL 62864

Cell: 618-***-**** – acgggj@r.postjobfree.com

Professional Summery

• Looking for a challenging work environment where I can utilize the communication and

teamwork skills.

Skills

• Trilingual in Gujarati, • Honest and friendly • Multitasking skills

• Energetic and enthusiastic • Self-motivated

Hindi and English

• Strong communication • Focused and patient • Critical thinking

• Excellent customer service • Can-do attitude • Organized and reliable

• Sales expertise • Time management • Work well under pressure

• Adapt to any environment • MS Office Suit • Able to lift weights

• Adapt to diverse group • Computer proficiency • Safety management

• Team player • CPR and CNA certification

(both PC and Mac)

• Cash handling expertise • Financial reports • Firearm handling

• Cash register operations • Fast learner

Work History

01/2008 to Current Assistant Manager, Times Square Liquors – Mount Vernon, IL

• •

Welcomed customers and helped Priced merchandise, stocked shelves

them locate items. and took inventory of supplies.

• •

Alerted customers to upcoming sales Cleaned and organized the store,

events and promotions. including the checkout area and displays.

• •

Identified potential shoplifters and Resolved all customer complaints in

alerted management. professional manner while prioritize

• customer satisfaction.

Completed all points of sales

opening and closing, including counting the Fostered a positive work

cash register. environment by consistently treating all

• employees and customers with respect and

Operated a cash register for cash,

consideration.

check and credit card transactions with 98%

accuracy. Preserved a perfect attendance

• record.

Stocked and replenished

merchandise according to store

merchandising layouts.

06/2006 to 12/2007 Assistant Manager, Dunkin Donuts and Baskin Robbins – College Park, MD

• •

Promoted from Team Leader to Hired, trained and evaluated

Assistant Manager within 3 months personnel

• •

Counted cash drawers and made Reported to the manager and owner

bank deposits regarding all store and staff issues

• •

Completed profit and loss Checked temperatures of freezers,

performance reports refrigerators, and heating equipment to

• ensure proper functioning

Managed staff of 8-10 employees at

each shift and 2 managers Cleaned and inspected galley

• equipment, kitchen appliances, and work

Assigned employees to specific

areas

duties to best meet the needs of the store

• •

Cleaned and organized eating area, Cleaned and sterilized equipment

service area and kitchen area and facilities

Education

08/2009 to 12/2014 Southern Illinois University of Carbondale – Carbondale, IL

01/2008 to 06/2009 Mount Vernon Township High School – Mount Vernon, IL

08/2006 to 12/2007 High Point High School – Beltsville, MD

10/2006 to 04/2007 Holy Cross Hospital (Volunteer) – Silver Spring, MD

01/2006 to 06/2006 Elk Grove High School – Elk Grove, IL



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