Anna Olver

*** *. **** ******

Pen Argyl, PA ****2

610-***-****/610-***-****

acggf3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

. Trained Medical Office Assistant / experienced Customer Service

Representative

. Operated telephone switchboard to answer, screen, or forward calls,

providing information, taking messages, or scheduling appointments

. Greet persons entering establishment, determine nature and purpose of

visit, and direct or escort them to specific destinations

. Performed administrative support tasks, such as proofreading,

transcribing handwritten information, invoicing, scheduling

. Collected, sorted, distributed, or prepared mail, messages, or courier

deliveries

. Received payment and record receipts for services and Rental Fleet

. Entered all data pertaining to customers personal information EDI,

Tables and Mapping in Citrix

. Maintained customers files, verifying their personal information,

local taxes and refund checks

. Scanned, indexed, distributed all mail, printed and mailed customer

invoices

. Assisted Payroll Manager with payroll responsibilities

SKILLS AND ABILITIES:

. Customer Service

. Receptionist

. Scheduling

. File Maintenance

. Medisoft Software

. Practice Management

. Billing

. Accounts Receivables

. HIPAA Compliance

. CPT, HCPCS, ICD-9

. Data Entry

. Invoicing

. Purchasing

. Trainer / Mentor

. Medical Terminology

. MS Word

. MS Excel

. MS Access

. MS Outlook

. Citrix

CERTIFICATIONS:

. Medical Administrative Assistant Certification (MAAC) through American

Medical Certification Association (AMCA); License #MAAC-1340

. Microsoft Office (MOS Specialist 2003)

. Billing and Coding Specialist (BCSC) through American Medical

Certification Association; License #BSCS-1340

EXPERIENCE:

Berkheimer Associates, Payroll Tax Processor 2011 - 2014

Roadlink - Express Professional, Accounts Receivable Clerk 2009 - 2011

Smooth-On, Warehouse Associate 2008 - 2009

F.T. Silfies, Inc., Accounting Services Associate 2007 - 2008

Van Conversions, Inc., Handicap Medical Administrative Assistant 2007 -

2007

Map of Easton, Administrative Assistant 2006 - 2007

A&H Sportswear, Data Entry Clerk 1996 - 2006

EDUCATION:

New Horizons Computer Learning Centers of Allentown 2014

Medical Office Assistant Diploma Program

Training courses included:

. Office Suite 2010 (Word, Excel, Outlook, Access)

. Medical Office Procedures and Management

. Medisoft / Practice Management Software

. HIPAA Compliance

. Human Anatomy, Physiology, and Medical Terminology

. Insurance Billing and Coding

. Certified in: Medical Administrative Assistant Certification (MAAC)

through American Medical Certification Association (AMCA)and Billing

Coding Specialist Certification (BCSC) through American Medical

Certification Association (AMCA)

Northampton Community College, Bethlehem, PA

Credits in Computer Programming

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