Mia Lawson

Hawthorne, CA

310-***-****

acggf0@r.postjobfree.com

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QUALIFICATIONS Seven years in office administration including, event planning, scheduling.

• Microsoft Excel, PowerPoint, Word, Access, Outlook, Visio, Internet, PeopleSoft,

SharePoint, Team Foundation Server, IOS

• Accounting -10 key, AR/AP, payroll, purchasing, budgeting, POs and Invoices in

EDI

• IT – QA, BA experience

• Working knowledge of SQL

• Knowledge of Agile/Scrum development methodology

• Integration, functional and backend testing

• Excellent communication, interpersonal and organizational skills

• Ability handle diverse situations

• Ability to handle multiple projects and rapidly changing priorities

• Knowledge of Team Foundation Server 2010

• Ability to create application wireframes

EDUCATION

Bachelor of Science, Applied Business Minor: Communications

May 2012 California State University, Dominguez Hills, Carson, CA GPA: 3. 0

May 2002 Associate of Arts, Liberal Arts and English

Los Angeles Trade Technical College, Los Angeles, CA

EXPERIENCE IT Analyst

1/2013 – 05/2014 DaVita, El Segundo, CA

• Liaison between IT Clinical Director and other IT departments

• SME and administrator of the IT Time Tracking and Management Application.

• Organize weekly project meetings, responsible for managing scope and tasks for the

reporting component of the time tracking application development.

• Create and present decks to illustrate project progress, roadblocks and target dates.

• Responsible for post-production application support and documentation.

• Provide general administrative support

• Coordinate meetings and events

• Create reports, databases and spreadsheets to generate various analyses’

• Accumulate, analyze and process information that is accurate and relevant to

management needs

• Manage special projects

• Collect, update, proofread and edit department documentation

• Build and maintain department SharePoint sites

2/2012-12/2012 Project Coordinator / Business Analyst

Fox Home Entertainment, Century City, CA (Contract Position)

• Assisted Director of Technology and department with recruiting talent for short-

term IT projects.

• Worked collectively with staffing/talent agencies and IT to schedule interviews and

accommodations for temporary employees.

• Managed calendars for Directors and Engineers.

• Assisted with IT ticketing system, allocated resources to user issues and software

enhancements.

• Enforced procedures and policies for user request process and generated daily and

weekly reports.

• Used SharePoint 2010 to track development and production projects, assign site,

library and document permissions to group and users, also to manage site content.

• Used Visio as a project managing tool to create workflows and organizational

charts.

• Met with end users and customers to determine business needs and requirements.

• Clarified, rationalized and documented project requests.

• Analyzed and documented relevant business processes.

• Conducted gap and data analysis.

• Created Integration Testing process, including development of test plans, test cases

and scenarios and documentation of results.

• Provided post implementation support to users regarding functional issues.

• Communicated plans, status and issues to management on a regular basis.

• Enforced department standards, policies, procedures and industry best practices.

1/2008-10/2010 IT Administrative Assistant

Manatt Phelps & Phillips, Los Angeles, CA

• Assisted Director and Managers of IT Department with project management

and purchasing technical equipment.

• Purchaser for the IT Department.

• Managed vendor contracts and was liaison between accounting and IT

management.

• Answered phones and managed electronic files.

• Business Writing: Created procedural manuals for IT department.

2006-2007 Administrative Assistant

Wells Fargo, Los Angeles, CA (Contract Position)

• Answered phones, managed calendars, coordinated events and meetings.

• Maintained client files.

• Managed office equipment budget.

• Assisted with special projects as needed

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2004-2006 AR/AP, Customer Service Manager

• Kito Design, Los Angeles, CA

• Ran accounts receivable department for wholesale distribution company.

• Mediated contract negotiations between vendors and CEO.

• Managed company website.

• Responsible for the preparation of trade shows domestically and internationally.

• Sold company products at trade shows, online and on the phone.

• Managed entire office including warehouse staff in the absence of the President.

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