EIMI K GIFARRO

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Ho u s t o n TX, 7 70 0 9

e k g 2 2 @live . c o m

* * * - * * 3 - 3 78 5

Su m m a r y o f Q u a lif ic a t io n s

De d icat e d Cu s t o m e r Se r vice Re p r e s e n t at ive m o t ivat e d t o m ain t ain cu s t o m e r s at is fact io n an d co n t r ib u t e t o

co m p an y s u cce s s .

•Ou t g o in g p e r s o n alit y

•Pr o fe s s io n al ap p e ar an ce

•Gr e at co m m u n icat o r

•Se lf- Mo t ivat e d

•Po s it ive At t it u d e

Wo r k His t o r y

Ap r il 2 0 0 8 - Ap r il 2 0 10 Su b w a y - Ho u s t o n, Te x a s

Cas h Re g is t r ar / Su b way

Su b way was m y fir s t jo b . My jo b d u t ie s h e r e we r e var io u s ;

Cle an s h e lve s, co u n t e r s, an d t ab le s, d e m o n s t r at e u s e o r o p e r at io n o f m e r ch an d is e . Gr e e t Cu s t o m e r s in a fr ie n d

ly m an n e r . I wo u ld r e ce ive p ay m e n t s an d p r o ce s s cr e d it t r an s act io n s . As id e fr o m t h is I was als o in ch ar g e o f

p r e p ar in g t h e s an d wis h e s fo r t h e cu s t o m e r s . Tak in g o r d e r s was a m u s t h e r e . I wo u ld n e e d t o m ain t ain a cle an

ar e a at all t im e s an d b e q u ick t o t h e cu s t o m e r ’r e q u e s t . Pr e p ar at io n o f all fo o d h ad t o b e d o n e b e fo r e o p e n in g

s

r e s t au r an t . Te am wo r k was s o m e t h in g t h at h ad t o b e p e r fo r m e d h e r e . We h ad t o all wo r k t o g e t h e r, an d

u n d e r s t an d e ach o t h e r in o r d e r t o g e t alo n g, an d m ain t ain a p e ace fu l an d n ice wo r k in g e n vir o n m e n t . Ove r all

t h is was a g r e at e xp e r ie n ce as m y fir s t jo b .

Ju n 19, 2 0 10 - Ju l 2 6, 2 0 11 P a y le s s s h o e - s o u r c e - Ho u s t o n, Te x a s

Re t ail s ale s p e r s o n :

In t h is jo b I p e r fo r m e d t h e s k ills t o d e al wit h cu s t o m e r s at a d aily b as is . I wo u ld e n s u r e t o p le as e an d s at is fy

cu s t o m e r ’n e e d s as m u ch as p o s s ib le . At t h e s am e t im e I h ad t o b e ab le t o g o o n wit h m y jo b d u t ie s, wh ich

s

we r e t o o r g an ize an d m ain t ain t h e s t o r e in o r d e r . I le ar n e d h o w t o r u n t h e cas h r e g is t e r t h e fir s t we e k, an d

h o w t o d o co m p licat e d r e t u r n s, wh e n n e e d e d . Aft e r a co u p le o f m o n t h s m y m an ag e r g ave m e t h e o p p o r t u n it y

t o b e a k e y car r ie r . A k e y car r ie r h e ld m o r e r e s p o n s ib ilit y . I was in ch ar g e o f o p e n in g an d clo s in g t h e s t o r e, an d

I wo u ld m ak e t h e d e p o s it s in t h e n ig h t an d t ak e t h e m e ar ly in t h e m o r n in g t o t h e b an k e ve r y d ay . Wo r k in g as a

r e t ail s ale s p e r s o n g ave m e t h e o p p o r t u n it y t o le ar n h o w t o d e al wit h cu s t o m e r s ; I b e cam e fr ie n d lie r, an d

le ar n e d h o w t o in t e r act wit h all s o r t s o f p e o p le an d s it u at io n s . Re as o n fo r le avin g was m at e r n it y le ave .

Oc t o b e r 11, 2 0 11- Oc t o b e r 3 1, 2 0 13

I n s u r a n c e Sa le s Cu s t o m e r Se r v ic e Re p r e s e n t a t iv e - Ho u s t o n, Te x a s

My e xp e r ie n ce in t h is p o s it io n is b as e d o n Au t o, Ho m e, An d co m m e r cial in s u r an ce fo r b u s in e s s .

My jo b d u t ie s h e r e h ad t o d o a lo t wit h cu s t o m e r s e r vice . Main t ain in g o u r lo n g t e r m cu s t o m e r s an d t r y in g t o

g ain n e w b u s in e s s was o u r n u m b e r o n e p r io r it y . Th e u s e o f co m p u t e r was d aily h e r e ; all t h e in s u r an ce q u o t e s

an d in q u ir ie s we r e h an d le d b y u s in g t h e co m p u t e r . I le ar n e d t o an s we r a 5 lin e s e r vice p h o n e, t o r e ce ive an d

p as s o n m e s s ag e s t o m y b o s s . Alt h o u g h I am n o t lice n s e d t o s e ll In s u r an ce I d o h ave r e as o n ab le k n o wle d g e t o

s e ll it, b u t h e r e I wo u ld g ive t h e q u o t e, e xp lain t h e co ve r ag e s, g o o ve r p ay m e n t s, o r p ay m e n t p lan s, an d if

cu s t o m e r d e cid e d t o p u r ch as e m y b o s s wo u ld s ig n an d s e n d ap p licat io n t o t h e co m p an y .

Ja n u a r y, 2 0 14 - Se p t e m b e r, 2 0 14 - Te x a s St a t e Op t ic a l

Re c e p t io n is t / Do c t o r a s s is t a n t

I was a d e d icat e d Me d ical As s is t an t s k ille d in t e ch n ical, cle r ical an d p at ie n t s u p p o r t . I b e lie ve t o h ave a s t r o n g

ab ilit y t o co m m u n icat e cle ar ly an d e ffe ct ive ly t o p at ie n t s an d s t aff. I am a s e lf- m o t ivat e d ad m in is t r at ive

p r o fe s s io n al wit h e xt e n s ive e xp e r ie n ce o ve r s e e in g m e d ical o ffice o p e r at io n s an d ve r ify in g in s u r an ce s fo r

p at ie n t s wh o wo u ld s e t u p ap p o in t m e n t s wit h u s . Th is is a fas t p ace wo r k in g o ffice . Re as o n fo r le avin g was

m at e r n it y le ave .

Co m p u t e r Sk ills :

Ac c o u n t in g So f t w a r e

Ap p le o r Macin t o s h Co m p u t e r s :

E Mail So ft war e ( Ou t lo o k, Th u n d e r b ir d, e t c..

In t e r n e t Br o ws e r ( In t e r n e t Exp lo r e r, Fir e fo x, e t c)

Pe r ip h e r al De vice s ( Scan n e r s, Pr in t e r s, e t c)

Pe r s o n al Co m p u t e r s

Pr e s e n t at io n So ft war e ( Po we r Po in t, Flas h, e t c)

Ut ilit y So ft war e ( Vir u s, File Co m p r e s s io n, e t c)

Wo r d Pr o ce s s in g So ft war e ( Wo r d, Wo r d - p e r fe ct, e t c)

Ed u c a t io n :

2 0 0 7 - 2 0 10 Th o m as Je ffe r s o n Hig h Sch o o l ( Gr ad u at e d in 2 0 10)

1 Ye ar o f co lle g e in Un ive r s it y Of Ho u s t o n - Do wn t o wn .

No t g r ad u at e d y e t fr o m co lle g e .

La n g u a g e s :

Sp an is h an d En g lis h .

Re ad, wr it e, an d s p e ak t h e m b o t h .

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