Roya Sayied

**** ****** ******

Sherman Oaks, California 91403

Cell: 818-***-**** Email: acgg7w@r.postjobfree.com

As a medical professional with a passion for assisting others, my objective is to find a company

and a position that allows me to continue to utilize my 8 years of experience to better the lives of

our clients and reach our company goals.

SKILL SUMMARY

• Customer Service: Meeting and greeting our clients, servicing ill patients to ensure they

receive proper medical attention, answering phones and delegating calls.

• Clerical Skills: Typing, word processing and computer literacy.

• Computer: MS Word, MS Outlook, MS PowerPoint, MS Excel, IDX, RIS, and QuickBooks.

• Accounting: Managing and monitoring financial transactions; accounts; invoices; payroll;

banking reconciliations.

WORK EXPERIENCE

Patient Service Coordinator

Burbank Advanced Radiology, Sherman Oaks, CA August 2011 – August 2014

• Facilitate patient and doctor services for over 200 physicians.

• Communicate with various insurance companies to verify patient’s insurance coverage.

• Schedule and prepare patients for MRI’s, CT scans and ultrasounds.

• Handle patient inquiries and complaints.

• Medical billing for MRI’s, CT scans, x-rays and ultrasound using IDX system.

• Admitting patients with RIS System.

• Transmitting medical records to medical facilities.

• Pre-processing and quality assurance.

Office Manager

Dr. Nasser Redjal MD, Van Nuys, CA February 2008 – August 2011

• Managed administrative office and employees.

• Communicated with insurance companies for authorizations and patient inquiries.

• Scheduled patients for follow-up appointments and other medical procedures.

• Processed daily electronic medical billing and accounting.

• Handled patient inquiries

• Organized and coordinated staff meetings.

• Daily interaction with pharmacies; prescription refills.

Portfolio Manager

All Nation Mortgage, Encino CA March 2005 – February 2007

• Conducted an average of 60 phone calls a day to potential clients.

• Typed, filed and answered customer service calls for continued and

exiting customers.

• Communicated verbally and written form to ensure customer

satisfaction.

• Provide quotes to prospective clients via email/fax with a 2-hour

window.

• Processed loan documents and provided specific loans for client’s

needs.

EDUCATION

• Los Angeles Pierce Community College, Associate of Arts Degree.

• University of Phoenix, Undergraduate Studies, Bachelor of Science Degree.

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