Esmeralda Bolaños

*** **** ***** *** ****** CA **767

Mobile: 619-***-****

Email: acgg71@r.postjobfree.com

Medical Assistant

Hard-working, motivated individual looking for career growth.

Objective: To obtain a position in the medical field where I can utilize the skills I have

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achieved through my education and work experience to better assist your organization.

Summary of Qualifications:

• Professional individual with excellent customer service always committed to provide the highest quality of

patient care

• Practices in a clean and sterile work environment: awareness of hazards and cross contamination

• Knowledgeable in medical billing and coding

• Ability to administer injections, hemoglobin, and glucose

• Proficient in taking vital signs: blood pressure, pulse rate, respiratory rate, temperature, height and weight

• State Certified in Phlebotomy

• Bilingual: Spanish/English

• Knowledge in Microsoft Word, Excel, Publisher and Power Point

Education:

California College San Diego, CA Graduated: May 22, 2011

Associate’s Degree in Medical Specialties

West Coast University, Ontario, CA April 29, 2012- May 1, 2014

Bachelor’s Degree in Science of Nursing

Some college course work completed

California College San Diego, CA May 1, 2014- Present

Bachelor’s Degree in Healthcare Administration

Professional Experience:

Gate Way Medical Clinic San Diego, CA July 28, 2011- April 17, 2012

Medical Assistant

• Answered phone calls and scheduled appointments

• Completed patient documentation

• Updated patient files and records

• Prepared patients for examination and treatments

• Collected Medical History

• Proficiently took vital signs: blood pressure, pulse rate, respiratory rate, temperature, height and weight

• Administered injections and hemoglobin

• Assisted with physical examinations such as: eye exams and audiometry

• Performed wound care

Collected Laboratory Specimens

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Maintained supplies and equipment clean and sterile

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• Assisted with communication barriers between Physician and patients

• Assisted Medical Assistant with medical billing and coding

• Assisted Medical Assistant with submitting Medical Claims Forms

• Assisted Medical Assistant with patient referrals

• Called in prescriptions to pharmacies

• HIPPA & JCAHO Knowledgeable

United States Navy Coronado, CA

Logistics Specialist July 27, 2004-January 27, 2009

• Researched nomenclature, serial number, and part number in accordance to Military standards

• Updated and executed daily/biweekly reports

• Ordered a total of $4.2 million in helicopter repairable parts

• Experienced in handling confidential material

• Received incoming material from outside vendors

• Stocked merchandise products in designated areas throughout the warehouse store

• Packaged and shipped finish products to customers

• Performed clerical duties such as answering phone calls, data entry, and memos

• Filled invoices in chronological order with 100% accuracy

• Performed excessive inventory audits

• Tool control assistant

• Hazmat coordinator

Mc Donald’s Restaurant Coronado Base, CA September 5, 2005 January 28, 2006

Swing Manager

• Opened store and made sure store was ready for business

• Responsible for counting registers before end of shift

• Responsible for covering shifts

• Ensured employees received appropriate lunch breaks

• Responsible for training new personnel both cashiers and cooks

• In charged of counting waste products throughout the day before end of shift

McDonald’s Restaurant La Puente, CA August 16, 1998-July 19, 2004

Assistant Manager

• Responsible for the smooth performance of a high-volume restaurant

• Coached, and managed 72 plus crewmembers across numerous stations to exceed company goals and

customer’s expectations

• Ensured crew and I did everything possible to exceed every customer’s expectations

• Effectively dealt with both employee and customer complaints

• Executed schedules for both managers and crew members 2 weeks in advance

• Arranged hiring interview schedules

• Interviewed individuals by using an in-house interview log

• Performed new hire orientations

• Made sure every new trainee had a schedule trainer to watch over them

• Screened incoming and outgoing written and electronic correspondence

• Set-up meetings for managers as well as crew members

• Filled out any necessary paperwork for new crew members (W-2, I-9 forms etc.)

• Was Human Resources point-of-contact for the restaurant

• Explained and answered any questions in regards to employee benefits

• Ensured employees personnel files were up-to-date and kept confidential

• Delegated standard tasks to Shift Leaders (management)

• Monitored food flow by conducting daily inventory and ordered appropriate quantities

• Conducted cash deposits, and ensured shortages fell within company guidelines

• Kept track of the supplies and equipment that was given to the employees

• Decreased labor expenses through a well-managed schedule

• Coached team members to comply with company, local, and state regulations

• Presented safety policies and procedures to the employees

• Conducted efficient and timely performance reviews

• Responsible for the increase of sales through proper advertising. Ensured menus were fresh looking, and

handed out coupons to different organizations

• Oversaw the restaurant’s maintenance issues (building, landscaping, computers, and registers)

• Reviewed vendor’s invoices for accuracy

• Monitored account budgets and expenditures

Volunteer Work History:

Naval Air Station Coronado Chapel August 2006- January 2010

• Volunteered at NASNI Chapel to assist at the Veteran’s Hospital in La Jolla, CA.

Gate Way Medical Clinic San Diego, CA April 2011-July 2011

• Volunteered at a Family Clinic, assisting the Physicians, Medical Assistant’s and patients. Assisted in taking

vital signs: blood pressures, temperature, and respiratory rate, weighting patients, taking medical history,

and giving immunizations.

Women’s Medical Group Whittier, CA November 2011- February 2012

• Volunteered at a Women’s Clinic, assisting the Physicians, Medical Assistant’s, and patients with the

following: Assisted with communication barriers between Physician and patients, laboratory tests, medical

record keeping, prepped rooms for incoming patients.

Riverside Community Hospital, CA December 2013- January, 2014

• Volunteered at a Community Hospital. Assisted in the Medical Surgical department. Assisted Registered

Nurses with physical assessments as well as taking vital signs: blood pressure, pulse rate, respiratory rate,

and temperature. Assisted Registered Nurses with checking patients every 2 hours for any signs of

pressure ulcers, helped patients get out of bed safely, helped patients with wound care and dressings,

verified any special diets for patients, and helped patients with daily hygiene such as: baths, oral mouth

care, brushing hair, assisted in making patients’ beds.

Corona Regional Medical Center, CA March 2014- April, 2014

• Volunteered at Corona Regional Medical Center. Assisted Registered Nurses in the Medical Surgical

department. Assisted with taking physical assessments and vital sings: blood pressure, pulse rate,

respiratory rate, and temperature, and pain level; assisted Registered Nurses with medication distribution

and checking patient’s blood glucose, helped patients get out of bed safely, helped patients with daily

baths, oral mouth care, wound care and dressing change, assisted patients with supplies needed, helped

patients get ready for hospital discharged.

Certifications:

• CPR Qualified

• License Certified in Phlebotomy

Military Experience:

• Able to work independently and committed in accepting responsibilities

• Punctual, reliable, and work well under pressure

• Knowledgeable in related OSHA regulations

• Able to work in diverse environments

Keywords:

Coach, Bilingual, Motivated Self-starter, Responsible, Energetic, Detail Oriented, Team Player, Ethical, and

Computer Knowledge

Contact this candidate