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Customer Service Home Health

Location:
United States
Posted:
October 23, 2014

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Resume:

QUIENTESSA MACON

***** ******* ***. #***, *********, OH 44135

Home: 216-***-**** - Cell: 216-***-**** - acgg60@r.postjobfree.com

PROFESSIONAL SUMMARY

Friendly Sales associate adept at working in diverse retail and customer service environments.

I am also a home health aide well-equipped to provide needed support in a comfortable

environment.

SKILLS

Self-motivated

Strong verbal communication

organized

CPR/First Aid certified

Patient-focused care

Compassionate caregiver

reliable team player

Quick learner

WORK HISTORY

01/2011 to 08/2012 crew member McDonald’s – east 152nd street

I greeted customers and took orders and also changed positions performing financial

transactions, cooked and cleaned work areas.

Helped drive sales goals and achieve monthly quotas.

05/2013 to 02/2014 habilitation specialists

Transitional Living Center Inc. – Grafton road, Valley city Ohio

Experience with various medical conditions including Dementia, Diabetes, and Alzheimer's

Disease.

Assisted patients with daily functions.

Delivered in-home care to disabled children and adults.

Ensured safety and well-being of patients.

Assisted patients with bathing, dressing, and hygiene and grooming.

Engaged patients with games, crafts, cooking, music, reading and other activities.

Responded appropriately to the physical, emotional and developmental needs of patients.

Helped residents programming goals and increase their independence.

Reported any unusual circumstances in the patients' condition or environment.

05/2013 to 02/2014 Home Health Aide

Comfor Care – Prospect road, Strongsville Ohio

Maintained accurate records of patient care, condition, progress and concerns.

Responded appropriately to the physical, emotional and developmental needs of patients.

Changed sterile dressings.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Cooked appetizing and satisfying meals and snacks. Maintained a clean, healthy and safe environment.

Assisted with patient transfer and ambulation.

Assisted patients with ambulation and crutch walking.

EDUCATION

• 2011 High School Diploma:

Life skills center of Cleveland - Cleveland, OH

• Current Associate of Arts: arts

Lorain county community college - Elyria, OH

CERTIFICATIONS

• First Aid Certification

• Licensed/Certified Home Health Aide

• CPR certified through American Heart Association

• Certified nursing assistant and habilitation specialists



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