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Information Technology
SYSTEMS & APPLICATIONS
ADMINISTRATOR / DEVELOPER
System Management & Administration Multi-platform Project Management
Business Analysis and Solutions
Technology & Trends Analysis Software/Hardware Implementation
Quality Assurance & Controls Data Analysis, Mapping &
Budgeting & Forecasting Programming
Vendor Negotiations Security & Performance Management
Team Building & Training Technical Writing & Publication
Disaster Recovery & Capacity Procedures and User Documentation
Planning
Self-driven, collaborative, creative, and solution oriented IT leader with
MS in Engineering & Computer Science and over 15 years of hands-on
experience in implementing Information Management systems ? Keen analyst
and logical thinker with exceptional programming, troubleshooting, and
documentation skills ? Articulate and persuasive presenter and negotiator ?
successful trainer and motivator with a track record for inspiring high-
performing teams ? Self-motivated to proactively research, design, and
implement technologies to boost productivity and manage future challenges ?
Excellent verbal and written communication skills
CAREER TRACK
SYSTEM i (AS400) PROGRAMMER ANALYST 2006 - 2014
WEATHERFORD INTERNATIONAL, LTD Houston,
Texas
. Design, develop, implement, and maintain business applications on AS400
systems
Business Process Analysis, Data analysis & Mapping, Data and Process flow
design
. Design and develop Triggers, Stored Procedures, and Interfaces between
AS400 and other platforms using ILE-RPG, FTP, SQL, Unix APIs, QShell, and
IFS processing
. Analyze user requirements, analyze AS400 database, create application
specifications, develop applications, and perform troubleshooting using
DB2 and MS Office tools
. Create Technical and User documentation using MS Excel, Access, Word,
Power Point, and Visio
. Assist users with information retrieval and analysis. Install and
configure new software
. Basic experience with PHP, HTML, JavaScript & MySql
Sr. STAFF BUSINESS SYSTEMS ANALYST 1999 - 2006
TOTAL E&P USA, INCORPORATED
Houston, Texas
Spearheaded System Management including installation of hardware,
operating system, and applications for this world leading, integrated Oil
and Gas company. Conducted analysis, gathered technical requirements,
developed applications, and troubleshot problems to assure secure,
efficient and cost-effective business system operations. Directed teams
on various IT initiatives and managed multi-platform projects. Provided
technical training, and responsive and timely end user support.
. Managed $1.5 million Documentum project and $1 million Tobin Lease Data
project by coordinating Windows and UNIX administrators and implementing
business and user requirements
. Researched, recommended, and implemented new IBM iSeries hardware plan
improving system performance by 500 percent and reducing the cost of
system acquisition by 50 percent
. Initiated and implemented Single Sign On architecture on IBM iSeries
systems using Kerberos and EIM that reduced helpdesk calls by 99 percent
. Conceived and designed granular, yet easy-to-manage security system for
Documentum that resulted in over 50 percent reduction in the cost of
security administration
. Coordinated with UNIX and Windows administrators to develop and implement
Cross System Business Applications
. Created, documented, and authored various utilities, technical
procedures, and how-to instructions and published in iSeriesNews
magazine. Developed extensive Technical and user documentation, and
training material.
SENIOR SYSTEM ADMINISTRATOR / PROGRAMMER 1991 - 1998
SOUTHDOWN, INCORPORATED
Houston, Texas
Provided outstanding System Management and problem solving skills to this
fourth largest cement manufacturing firm in US. Provided technical
support to users in five states. Played the leading role in analysis,
design, and implementation of system security and performance strategy.
Created detailed Back-up and Disaster Recovery procedures and programs.
Researched and implemented technical solutions. Managed regular software
maintenance, version upgrades, and system configurations.
. Designed and developed communication security software the Remote Request
Manager (RRM) to manage communication security valued at $1.5 million.
RRM was distributed by IBM to new customers, acquired by PentaSafe, and
then became the property of NetIQ.
. Streamlined Work Management structure and optimized objects on three
AS/400 systems improving developer productivity by 30%.
. Researched and authored detailed instructions for the recovery of a
completely crashed AS/400. Successfully recovered AS/400 systems from two
disk crashes.
. Collaborated with programmers on business applications, and database
design and development. Assisted application developers with improved
programming and system interface techniques.
EDUCATION AND PROFESSIONAL CREDENTIALS
MASTER OF SCIENCE: Engineering & Computer Science with honors -Texas A&M
University
American Management Association ? IBM Master Series Database Program ?
Security Administration
System Performance Management ? Documentum ? COMMON ? IBM Technical
Conferences
Speaker at Local systems user group ? IBM Management Briefings ? Stress and
Conflict Management
TECHNICAL PROFICIENCIES
Operating systems: IBM OS/400 ? Microsoft Windows
Programming: RPG / ILE ? RPG 400 ? IBM Rexx ? HTML ?
JavaScript ? SQL
Networking / protocols: Kerberos ? Enterprise Identity Mapping (EIM) ?
TCP/IP ? FTP ? HTTP
Application / software: IBM iSeries System Management ? WebSphere ?
WebFacing ? Robot CGIDEV2 ? Turnover ? Pathfinder ?
Artesia ? ASC SEQUEL ? Sales Analysis ? Purchasing ?
Inventory Control ? Payroll & Benefits ? Fixed Assets
? Microsoft Office ? MS Access ? FrontPage ? Visio
Hardware: IBM ? Honeywell ? UNISYS
PERFORMANCE REVIEW HIGHLIGHTS
"Jay continues to be an asset to the IT department and the entire
organization. He has demonstrated a wide breadth of knowledge that spans
from AS/400 and PC/LAN to SUN/UNIX environment."
"Jay is one of the most dedicated individuals I've ever had the pleasure of
working with. His in-depth knowledge of the Operating System and drive to
learn the new technologies make him an invaluable asset to the IT team."
"Self-motivated to systematically manage projects through research,
analysis, innovations, discipline, quality controls, effective delegation,
task prioritization, excellent documentation, and encouraging the team
efforts... Exceeds Expectations"