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Customer Service Sales

Location:
Omaha, NE
Salary:
Negotiable
Posted:
October 20, 2014

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Resume:

LINDA ROBINSON ***** Fieldcrest Drive

Omaha, NE *8114

Phone Number 402-***-****

402-***-****

acgfzm@r.postjobfree.com

Ability Summary:

Strong oral & written communications-Office/Business Management; Event Planning &

Arrangements

Creating Marketing Packages/Making Sales Presentations with Successful Sales Record

Accounts Receivable/Payable & Administrative Duties / Customer Service Duties

Government Contract Preparation and Management / Creative Skills

Employment History:

Martial Arts International, Bellevue, NE, Marketing & Office Operations: 4/2014 - now

Making Presentations, signing up new students, working with contracts, setting up

Accounts/bookkeeping: Microsoft, Quick books, etc. Advertising at Offutt AFB

and more, looking for a full time position

Henry Doorly Zoo, Omaha, NE, Guest Services assisting: Ticket Sales, Cashier- Imax 4/2013 - now

Theatre, and at the Butterfly House – offering greetings, information & rules to groups

Dept of Defense, Offutt AFB, Commercial Sponsorship Coordinator, Marketing Dept 9/2007 - 4/2013

55th Force Support Squadron Marketing Department

• Marketing 60+ events each year to businesses in return for advertising for the base events,

and other advertising possibilities; the largest event yearly is the Offutt Air Show

• Top cash sales among 16 bases within the ACC Air Force Group; Strong oral and written

Communication skills, along with experience in making presentations; attended many planning

Meetings regarding event planning, squadron events, elected Secretary to Morale Committee

• Contract preparation & management for all events and all advertising agreements at Offutt AFB

• Record keeping, Accounts Receivable/Payables and other Accounting duties and reports

• Administrative duties, event planning, escorting sponsors onto base to event

• Being familiar with military regulations and protocol; Event photography

In August 2011 budget cuts affected my position and I began working at the Offutt AFB

CDC II, assisting where needed. I took early retirement as a NAF Air Force Employment

due to lay-off.

A-1 United Heating & AC, Omaha, NE (Ray Barr, supv.) 2004 – 2007

• Administrative duties, telephones, tracking calls, creating spreadsheets

• Strong telephone & switchboard skills, strong customer service skills.

• Copy writing on website & winning competitions for Best of Omaha & B2B

• Recording professional telephone messages for phone system

Kraftware, Inc. (Computer Consulting Placement), Omaha, NE, (Atul Kunte, Supv) 1999– 2004

Executive Administrative Office Management/Local Marketing

Created marketing materials and proposals

Made presentations for this international computer consulting business

Organized the files and office structure / Administrative duties,

Insurance, Benefits & HR duties

Invoicing and working with Accounts Receivable / Accounts Payable

*

* Cox Communications, Inc., Omaha, NE - Administrative Assistant 1993 – 1998

*Administrative Assistant for the Customer Service Manager & Vice President

* Defusing unhappy customers

* Letter writing, and reports, compiled reports

* Preparing spread sheets and statistics

* Coordinated meetings, event planning,

* Purchasing supplies for several departments and locations within Cox

* Made voice overs for phone system & commercials through Cox Media

Linda Robinson

Page Two

Education and Training:

Issuing Institution Location Qualification Course of Study

Waldorf College Forest City, IA 1 Year of college Business Management / Journalism, minor

HQ Air Force Services San Antonio, TX Vocational Certificate Sales & Commercial Sponsorship

Honors & Activities:

Within months of beginning employment at Offutt AFB, I became the top Sales Cash Sponsorship producer among 16 other

Air Combat Command Air Force Bases and stayed at that level increasing the amount of dollars.

Additional Information:

Have demonstrated excellence in the following:

Sales and Marketing, Administration taking a personal interest in exceeding expectations

Previous experience with Crouse Cartage as Executive Sales Administration



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