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Customer Service Manager

Location:
Ames, IA
Posted:
October 20, 2014

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Resume:

Jessie Dalene Clinton

**** **** ******

Ames, IA 50010

Cell: 515-***-****

Home: 515-***-****

acgfyo@r.postjobfree.com

(OBJECTIVE: (To find a lucrative, enjoyable career, continually learning

new things, while remaining energetic, dedicated and

loyal.

(QUALIFICATIONS: (Dependable, dedicated, trustworthy, and hardworking. Take

direction easily. Great attention to detail; very

good at time management, and also excel at multi-

tasking.

(EDUCATION: (William Penn University, Bachelor of Arts in Business,

December 2014 (expected).

(Des Moines Area Community College, Office Assistant

1999-2001. Received Certificate of Excellence for

Advanced Computer Applications for: Office 2000,

WORD, ACCESS, POWER POINTS, & EXCEL.

(US ARMY Advanced Individual Training (AIT), March

1997 from Quartermaster School in Ft. Lee, VA.

(EMPLOYMENT: (President, A.J.C. Enterprises, L.L.C. (January 2011-

Current)

(Dispensing Optician, Whylie Eye Care Center (March 2013-Current)

(Mayfair, Customer Service Specialist, (April 2012-

March 2013) ( Loan Documentation Specialist 3 & 4,

Wells Fargo, Sioux Falls SD & Des Moines, IA

(December 2008- January 2011) ( Educational

Assistant, Ames Senior High School, Ames, Iowa

(September 2007-May 2008) ( Store Manager, Casey's

General Stores, Ames, Iowa (April 2003-September

2006) ( Chicago Tube & Iron, Steel Warehouse,

Ankeny, Iowa Office Coordinator (December 2002-April

2004). ( United States Army Ft. Lee, VA (1996-

1998). Filled out/posted identification tags, and

oversaw the disbursement of fuel for an entire Army

base (Ft. Pickett, VA). Ie ed.

(EXPERIENCE: (Insurance Processing, Computer (Microsoft/Outlook)

Processing, Scheduling, Billing, Marketing, Customer

Service and Automotive Detailing Specialist. (

Processed Student loans (1 years) & Mortgage loans

(trained 13 weeks), from beginning to end, excelling

in Customer Service. ( Managed grades and provided

escort for behaviorally challenged students, while

providing a safe, comfortable atmosphere. Mediated

disputes between students, and helped them learn how

important education is. ( Oversaw hiring and training

of new employees. Accounted for store's inventory and

management of funds. Followed Hazmat rules, and

became We Card Certified. ( Operated a multi-line

phone system (in multiple career), and did the

Account/Office Manager/Coordinator duties. Processed

Account Receivable/Payable. Able to work with little

to no supervision, and use time effectively. WORD,

ACCESS, POWER POINTS, & EXCEL.



Contact this candidate