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Customer Service Sales

Location:
Fullerton, CA
Posted:
October 20, 2014

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Resume:

RICHARD J GUILLEN

*** ******* ***

Fullerton, CA 92833

Phone: 562-***-****

acgfwa@r.postjobfree.com

Employment History

Supervisor, First-Line Supervisors of Retail Sales Workers

**/**** - **/**** **me Depot 1750 E Edinger Ave, Santa Ana, CA

Supervised 3 departments tool rental,paint and plumbing 30 associates overall . Delegated daily work

tasks. Communicated with Upper Management about the sales in the department. Motivated associates

about department sales .Resolved Customer Service issues. Explained department shrink % for the week

to associates. Worked on weekly shrink plan reports. Researched mark downs items that caused shrink.

Listened to the associates ideas for pushing sales in the department. Hazmat certified for all department

safety issues. Delivered product to other stores though our transfer system. Participated in other stores

inventory. Build new racking for our seasonal sale .Certified on all the fork lifts

Electrician Apprentice, Electricians

07/2009 - 02/2010 Pro-Tek Electric & 145 N Edgemar Cir, Anaheim, CA

Lighting

Responsibilities included maintaining properties, trouble shooting and lighting maintenance.Maintained 5

accounts in the Orange County area. Driving to each location working a split shift to check at night for any

outages. Replacing and fixing all photo cells, ballast and damaged fixtures. Reporting all electrical

damages to the property manager, and repairing all fixtures not properly working. Climbing ladders, digging

trenches, go into attics and going underneath the homes to fix any electrical issues.

Install Manager, First-Line Supervisors of Construction Trades and Extraction Workers

12/2000 - 08/2007 Kiva/Kitchen and Bath 1745 n. saint thomas circle, Santa Ana, CA

Check delivery and install schedule every morning. Also make sure the product that was for delivery

is pulled correct before loading on the work truck. Contact Customers and Superintendents to notify them of

the time of delivery and installation. Installed customized appliances from Viking, Wolf and Modern Aire.

Also we installed GE, Whirlpool, Kitchen aid and Bosch. Arranged 10 to 15 same day delivery and installs

to Brookfield Homes, KB homes and Lion homes which are builders in the Orange County area. Working

with each builder day by day communicating so when they are ready for product any issues can be fix

before our arrival. Ordering the parts and materials that need to finish all the jobs. Make sure my crew had

all proper tools and equipment before leaving the warehouse. Managed a team of 10 employees. Working

in LA, Orange, SD, Kern and Ventura County.

Certifications

Certification Title Issuing Organization Completion Date

Electrical WYO Tech 01/2007

Honors

CUSTOMER SERVICE,DRIVING,ELECTRICAL TECH,INSTALLATION,MANAGMENT

Additional Information

I am a ambishes,hardworking and self motivated person. I will give 100% to the company and treat everyone

with respect.If given the chance you will not regret it Thank You

References



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