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Customer Service Administrative Assistant

Location:
Santa Clara, CA
Posted:
October 20, 2014

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Resume:

Bonnie Juarez

**** ****** ****** #**, ***** Clara, CA 95050

Cell: 408-***-**** - acgfve@r.postjobfree.com

Summary

A highly motivated Administrative Assistant with 1 4 years of experience running o ffice operations while providing

exceptional customer serv ice with a strong work ethic, professional demeanor and strong decision making skills .

Summary of Skills

Microsoft Office Dependable

Self-directed Attention to detail

Time management Fast learner

Professional and mature Multi-Tasking

Dedicated team player Organizational skills

Areas of Expertise

Multitasking

Extremely c ompetent in managing front desk in a fast pace environment using multi- phone lines, emails and f axing.

Customer Service

Assist clients and vendors effectively by prioritizing n eeds, m anaging complex s ituations t o achieve satisfaction .

A dministration

Excel in managing office operations in a fast pace environment utilizing office e quipment for inter- departmental use and

client concerns.

Proficient i n assisting office staff on o ffice policies and procedures while focusing on superior results.

Access data base to accurately track incoming money for office staff.

A ccounting Assistance

Revised a m onthly rental log f or more accurate tracking .

Verify critical r eceivable and payable accounts f or 100% accuracy.

Relevant Professional Experience

Property Management Administrative Assistant from August 2000 to present

Serves as a central point of contact for all outside vendors and clients .

Post open properties on co mpany and social media websites .

Process agreements, contracts and call in work orders.

Receive and screen a ll i nternal and external communications .

Follow up on notices, o utstanding invoices and work orders .

Order office supplies .

Enter vendors, owners, properties and tenants in operating system

Qualify rental applications

Education

De Anza College - Nursing Assistant 1989

Branham High School - Diploma 1984



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