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Sales Customer Service

Location:
Maple Shade Township, NJ
Posted:
October 20, 2014

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Resume:

ELIZABETH J. FIDLER

*** **** ********* ******

Maple Shade, NJ 08052

Home 856-***-**** * Cell 856-***-****

acgfuc@r.postjobfree.com

EDUCATION

Rutgers University, New Brunswick, New Jersey

Bachelor of Science: Biology - 1982

CERTIFICATION

Notary Public – Commission Expires 12/27/2014

WORK EXPERIENCE

4/9/2007 - 9/13/2013 Stonhard, division of Stoncor Group, Inc.

Maple Shade, New Jersey

Project Coordinator Promoted 9/2010. Duties: Responsible for

receiving new order quotes and all other data forms necessary to

process epoxy flooring projects from bid procedure to installation

completions. Sales administrative support for nine to twelve

Territory Managers, Area Manager and General Manager.

Responsibilities include composing correspondence, contracts,

invoicing orders, AIA billings and special billing forms, accounts

receivable and collections, customer service and expediting and

coordinating shipments of all materials for each project.

Knowledge of CITRIX, SFA, BAAN Data Base programs and

additional experience with Word, Excel, Lotus Notes and Power

Point.

6/92 – 1/26/07 Eskimo Pie Frozen Distribution formerly Häagen-Dazs Ice

Cream Co.

Moorestown, New Jersey

Sales Administrator. Duties: Direct the office staff and all of

their duties. Also responsible for administrative duties for the

entire Moorestown location (28 Employees) including Human

Resource obligations. Major duties are to work directly with the

Sales Department including Division Sales Manager, Sales

Representatives, District Managers and their Routes Sales

Associates. Responsibilities also include preparation of all

monthly warehouse/truck depot reports, sales recap reports,

business reviews, promotions, correspondence, memos forms, etc.,

setting up meetings conferences and travel arrangements.

Knowledge of Windows Word, Excel, Power Point, Lotus Notes,

and AS400 DSD/Inventory Database System.

ELIZABETH J. FIDLER

PAGE 2

9/89 – 5/92 Syntonic Technology, Inc.

Mt. Laurel, New Jersey

Administrative Assistant. Duties: Administrative Executive

Secretary to the District Manager, scheduling meetings and travel

arrangements. Interviewing new employees, accounts receivable

and accounts payable, heavy telephone contact with customers,

payroll, ordering supplies, and other general office duties.

Knowledge of Word Perfect 5.1 and Lotus 2.3, and other computer

programs.

11/88 – 1/89 Hemisphere Mortgage Corporation

Englishtown, New Jersey

Administrative Sales Specialist. Duties: Processed loans, solved

discrepancies with clients, heavy telephone contact, setting up and

keeping administrative files, ran credit reports, coordinated office

correspondence, designed sales training booklet.

8/86 – 11/88 Cigna Corporation

Harris & Silverman, Esquires

Philadelphia, Pennsylvania

Legal Secretary. Duties: Filing legal pleadings and documents,

scheduling depositions and other attorney’s appointments,

coordinating correspondence. Administratively assisted in opening

and closing of Defense personal injury cases. Operated Wang

Word Processors.

2/85 – 7/86 Reed, Smith, Shaw & McClay

Philadelphia, Pennsylvania

Legal Secretary. Duties: General litigation secretarial work,

extensive word processing.

9/81 – 6/84 Maple Shade School Systems

Maple Shade, New Jersey

Substitute Teacher. Certified for grades K through 12.

4/83 – 4/84 Dupli-Fax, Inc.

Philadelphia, Pennsylvania

Sales Representative/Assistant Sales Manager. Duties: Selling

office products, training clients on represented products,

cashiering, accounting, bookkeeping, inventory, filing and typing.

Attended NOMTI Training School.

References Furnished Upon Request



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