Carol S. Lotz

**** ****** ****** **********, ** *0513 . Home: 708-***-**** . Cell:

708-***-****

acgfu4@r.postjobfree.com

SUMMARY

Diligent and hardworking professional with excellent customer service

skills as well as effective communication. Proven track record in managing

multiple projects and prioritizing. Ability to ensure confidential

information at all levels. Committed to excellence and personal best.

Professional Experience

DUPAGE PEDICATRICS, LTD, Darien, IL

2013-2014

Medical Receptionist

. Answering phone, create and address encounters

. Emergency phone calls

. Processing refills or requests

. Confirming and requesting patient information

. Scheduling appointments for patients and prepare charts

. Scanning documents, making copies of patient packets and put packets

together

. Processing patient payments

. Processing incoming and outgoing faxes

. Pull and file charts as needed

Lions Clubs International Association, Oak Brook, IL 2005 to 2012

Administrative Assistant (2007 to 2012)

. Presented critical and timely destination information to four

Executive Officers and Travel Coordinators.

. Managed and coordinated all ground transportation for Executive

Committee and other staff within the organization.

. Summarized monthly Executive travel history.

. Provided currency conversions, prepared foreign currency needs as well

as processed invoices.

. Ensured confidential information associated with passports or other

travel documents for 30-40 International Directors.

. Successfully trained staff using travel agency website, as well as

maintained accurate Member data details.

. Reviewed weekly manifests revisions for quarterly board member

meetings.

. Processed candidate information and organized travel packets for

incoming International Directors and Board Appointees.

. Performed special projects as assigned as well as clerical

responsibilities.

Humanitarian Program Clerk (2005 to 2007)

. Processed grant checks through data entry for Member recipients in

time of disaster, catastrophes, or various needs.

. Handled final reports for Emergency grants when completed.

. Produced grant history reports.

. Supported department assistant, as needed.

Education AND SKILLS

Coursework in General Business, College of DuPage, Glen Ellyn, IL

Microsoft Office: Word, Excel and Access 2005, 2007 and 2010, Managing

Multiple Tasks & Deadlines, Grammar & Mistakes,

Computer systems--Cascade, Lawson, Crystal reports, EClinical Works

COMMUNITY INVOLVEMENT

Church Volunteer-Women's Committee, Food Pantry and CIR meetings; Volunteer

Escort and Clerical Assistance-Hinsdale Hospital

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