Maria Belen Jurado
Telephone: 416-***-****
Maple, ON L6A3C5
Email: acgft9@r.postjobfree.com
October 20, 2014
Attention: Human Resources
Re: Administrative Assistant
Please consider this letter as a formal application to the
Administrative Assistant position. Over 10 years of customer service
experience, knowledge of all administrative office functions and
fluency in two languages have placed me at the forefront of utmost
service.
The extent of my knowledge covers a range of Administrative and
customer service skills. Working as an Administrative Assistant to
Operations at the Ontario Institute for Cancer Research has exposed
me to a fast paced and highly demanding office environment. My work
experience has strengthened my organizational, technical, analytical
and problem solving skills. I have had the opportunity to perform
clerical duties including: managing multiple phone lines, preparing
correspondence, maintaining filing systems and providing
administrative support to several teams while taking on a leadership
role.
Some of my key qualifications include:
. Strong interpersonal skill and priority to customer service. I
take pleasure in assisting and adhering to staff needs, as they
are an imperative part of successful development.
. Able to fluently speak and write in English and Spanish.
Proficient in verbal French. Solid background in French grammar.
. Excellent organizational, office administration and
communication skills with the flexibility and experience
required to remain highly focused and self-possessed in a fast
paced and demanding environment.
I have enclosed my resume outlining my qualification for your
review. Thank you for your consideration, I look forward to meeting
with you soon.
Sincerely,
Maria Belen Jurado
Maria Belen Jurado
170 Purcell Crescent
Telephone: 416-***-****
Maple, ON L6A3C5
Email: acgft9@r.postjobfree.com
CAREER OBJECTIVE
To obtain a position where my skills and knowledge are utilized to
assist and benefit my employer, while furthering my career.
EDUCATION
York University
September 2007-October 2011
Hon. B.A Degree in Political Science. Focus: International Policy
and Affairs, International Law, Public Relations
Certificate in Basic French Proficiency. Focus: French Grammar,
Verbal Communication, and Culture
Certificate in Migration and Refugee Studies. Focus: International
Displacement, Legal and Illegal Migrants in Canada, Services for
Economic and Social Integration
SKILLS
. Excellent interpersonal skills, diligent, detail-oriented;
. Computer literate (Microsoft Office: Word, Excel, Power Point,
Publisher, Outlook, Visio, MS Project. Quick Office Commander,
Easy Offer, Multiple Listing Services, and World Wide Web, Abode
Acrobat, Cobblestone Contract Database, Crystal Reports)
. Knowledgeable of all office functions (filing procedures,
managing office supplies, managing outgoing/incoming mail,
drafting letters, booking appointments, minute taking)
. Superior telephone etiquette, experienced with multiple-phone
lines and person-to person inquiries, highly efficient in a fast-
pace environment;
. Bilingual in English and Spanish, proficient in French;
. Organized and professional, able to complete projects within a
timely manner, and budget constraints
WORK EXPERIENCE
Administrative Assistant - Operations
Ontario Institute for Cancer Research (OICR)
August 2012-Present
Provide administrative support to Facilities and Procurement,
primary contact for all concerns regarding operations including
Reception duties.
Establish new process for filing. Maintain project files for
Facilities and maintain purchase order files for Procurement.
Book large meetings on a weekly basis. Responsible for minute
taking and distribution of minutes to attendees including
Executives.
Daily use of Adobe Acrobat to maintain floor plans up-to-date and
maintain a drawing database
Coordinate move plan for MaRS Phase II Tower on University and
College.
Use Microsoft Project to create a master plan with detailed
process and dependents for major projects
Edit SOPs (Standard Operating Procedures), review RFPs as
requested and drafter internal notices to staff as requested.
Liaison between vendors and OICR: direct contact for Compugen.
Ensure that all our printing machines have all the equipment
needed to function
Submit toner orders for all printing machines as needed and manage
inventory
Perform payroll duties on a biweekly basis
Purchase card reconciliation on a monthly basis for three Managers
and Executives
Maintain electronic database for invoices and projects
Liaison between other Administrative Assistants and Vice President
of Operations
Primary contact for security access cards for MaRS OICR
Review and edit policies as per VP request
Manage inventory for office supplies and submit orders as
requested
Support Executive Assistant and provide back-up support to Vice-
President of Operations
Receptionist/Administrative-Operations
Ontario Institute for Cancer Research (OICR)
November 2011-July2012
Provide administrative support to the Finance department, Ontario
Cancer Research Ethics Board (OCREB) and the Health and Safety
Officer.
Maintain Finance files up to date- create new files for vendors,
weekly filing of all issued cheques and invoices, and ensure that
all cheques are mailed out on time.
Established reliability and effective communication with the
director of OCREB- coordinate monthly OCREB meeting, ensure
catering is ordered based on specific dietary requirements and
budget limitations, arranged wireless connectivity and laptop use
for attendees, boardroom set-up for 20 + attendees, ensure the
proper working of the conferencing system (call/video).
Update and maintain database information for the Health and Safety
Office.
Impute training information, new hire work flows and execute
follow up emails to the staff at OICR for WHMIS training and
certification.
Maria Belen Jurado
Page 2
Coordinate training sessions for the Health and Safety Officer: ensure
catering is ordered and delivered on time, assist in printing and
photocopying of training material, provide general support throughout the
session and ensure smooth overall delivery.
Liaison between vendor and OICR: direct contact for Office Coffee
Solution. Ensure timely and weekly orders of all coffee, tea and
water supply for OICR. Maintain budget limitations through
price/product comparisons;
Negotiate with catering companies and vendors for corporate
deals/discounts.
Organize and prioritize all incoming and outgoing
correspondence/information. Daily filing of internal and external
mail, provide effective communication and up-to-date information
to Manager on specific tasks and/or events;
Code and prepare invoices for approval and payment processing;
Perform general office administration duties on a day to day
basis: maintain stock of office material while adhering to budget
limitations, ensure customer service/professionalism on the
telephone and in person, and maintain overall structure in the
office;
Extensive use of fax machines, photocopiers/scanners, postage
machine, and printers;
Compose e-mails, book boardrooms and create meeting notifications
through Outlook;
Draft letters, create charts, and impute data through Microsoft
Office Word, Excel, and Access. Extensive knowledge of PowerPoint;
Reconciliation of purchase card expenses on a monthly basis,
ensure timely submission of all receipts to the Finance
department.
Administrative Assistant
Re/Max Premier Inc Brokerage.,
May 2010-May 2012
. Provided administrative support to Partners, Senior Managers,
Managers, clients and over 200 Sales Representatives;
. Managed all client requests for administrative services.
Single point of contact for all Sales Representatives and
clients;
. Liaison between Sales Representatives, clients and external
agencies; book and confirm appointments for Sales
Representatives, and Managers;
Clerical Support:
- Organized, managed and prioritized all incoming and outgoing
correspondence/information
-Managed multiple telephone lines adhering to superior Customer
Service. Independently respond to all client inquiries and ensure
inquiries are transfer to appropriate parties based on knowledge
of practice.
- Organized and file corporate/confidential information, example:
bank drafts, new property files and client information, credit
reports, and confidential employee information;
-Extensive use of fax machines, photocopiers/scanners and
knowledgeable of all office technology;
Document Preparation and Coordination- Coordinate, prepare, edit
and/or proofread documents such as correspondence, presentations,
and reports using various software programs. Manage all tasks from
start to completion and ensure all information is accurate;
Organized information and maintained a database for marketing
purposes using our contact management database;
Ensured all office material is order in a timely manner within
budget limitations;
Event Coordinator- Act as Event Creator and work with Even
Management Team in coordinating Events/Functions, example: Garage
Sale for The Cure, Christmas party and golf tournaments.
Performed miscellaneous tasks at Managers and Agents request,
example: Coordinate meetings, boardroom set-up, IT assistance, and
provided billing support according to offered services.
Office Assistance/Vocational Coach/ Volunteer
The United Church of Vaughan
April 2006-Present
. Act as a mentor and organized seminars for Spanish and English
speaking youth on social, economic, educational and family
issues;
. Mentor new comers on employment and education, independently
responded to all inquiries and provided moral support;
. Assist in the translation of legal/governmental documents,
provided bilingual services between newcomers and Governmental
Representatives for social aid services;
. Event Coordinator/Host- Monthly Youth day outings, Annual
Christmas party, Easter Convocation, and weekly food bank
services;
. Provide administrative support to Ministers, Elders, and
Department administrators
. Assistant Treasurer- Responsible for the overall economy,
finance and revenue of the Organization, weekly balancing of
incoming donations/grants, oversee expenditures, prioritize
expenses and budget managing;
. Perform weekly deposits, manage bank drafts, maintained Treasury
Managing books balances and organized for auditing purposes;
. Manage emails, correspondence, and performed general office
duties, example: Order and maintain all office supplies, file
receipts/legal documents and confidential member information;
. Prepare, edit and proofread documents, correspondence and
reports. Primary contact for compiling letters and/or reports in
Spanish and English.
References Available Upon Request