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Customer Service Administrative Assistant

Location:
United States
Posted:
October 20, 2014

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Resume:

JACKIE MESHELL YOH

PO BOX ***

QUINTON OK *****-*142

918-***-****

918-***-****

OBJECTIVE:

I am seeking long term employment where I can use my experience and

qualifications for the benefit of your organization and satisfaction for

myself. I would like to continue working in an organization until reaching

retirement age.

QUALIFICATIONS:

I feel I would be a great asset to your organization and staff as I am a

hard worker, self motivated, a fast learner, very dependable, eager to

improve my work habits/knowledge and look forward to new and multiple

projects. I have 31 plus years experience working with the public and get

along well with fellow employees, officials and supervision. I feel I

would be a great asset due to my work experience. I am a very honest and

caring person and I value the fact that I treat all people with Dignity and

Respect. I have proven ability to work unsupervised and have the ability

to work in stressful situations.

WORK HISTORY

September 2012 to August 22, 2014

Receptionist/Secretary/Administrative Assistant

Gray & Duning Law Firm

Current responsibilities include:

. Greet all clients in law firm with 4 practicing attorneys

. Answering multiple phone lines

. Manage Appointment calendars/Court Schedules for 4 attorney's

. Draft legal documents in the following areas of legal field: Estate

Planning, Probate, Guardianship, Adoption, Criminal, Civil

. Responsible for maintaining open and closed filing systems

. Work closely with fellow attorneys and employees with other firms

working for the best interest of our clients

. Daily tracking for monthly billing for 2 attorneys (private pay and

court appointments)

. Prepare discovery requests for other attorney's and prosecutor

. Prepare Trial discovery documents and binders for attorneys

. Responsible for maintaining office supply store room with weekly

ordering of supplies

. Responsible for distribution of incoming and outgoing mail

. Prepare Court documents to be mailed to clients

. Cashier

. All other duties assigned

Reason for leaving employment is due to relocating to Oklahoma

March 2004 to February 2012

Administrative Assistant

Haskell County District Attorney

Current responsibilities include:

. Answering multiple phone lines. Assist walk in and call in

defendants, attorneys, Sheriff's Office employees/deputies, Police

department employees/officers, Highway Patrol Troopers, Drug Task

Force Investigators and Drug Court Staff.

. Maintain calendar and schedule all appointments for District Attorney

and Assistant District Attorney.

. Responsible for all document filing with the Court Clerk and supplying

attorneys with Discovery and Court Orders.

. Schedule Initial Appearances, maintain Appearance Bond documents and

arrange other court dates as needed.

. Organize all files weekly for upcoming dockets. Prepare and issue all

Subpoenas, Summons and Notices, Extraditions, Writs and Orders to

transport inmates needed for court.

. Assist the District Attorney in Court all hearings assuring all

defendants and attorneys receive the appropriate paperwork. Attend

all Preliminary Hearings and Trials to assist District Attorney as

needed.

. Attend all Juvenile (Delinquent and Deprived), Forfeiture, Drug Court,

Mental Health Hearings and prepare all Court documents required for

said hearings. Work closely with Department of Human Services Child

Welfare and Oklahoma Juvenile Services and Drug Court Staff.

. Enter all information into Justware System and prepare all

Informations (Charges), Judgment and Sentences, Deferrals of

Sentences, Accelerations, Revocations and Drug Court Terminations.

Enter and submit all required information for submission to the

Oklahoma State Bureau of Investigations. Process the appropriate

documents to the Oklahoma Department of Corrections.

. Organize and File all court documents in open and closed filing

systems. Maintain Equipment Inventory, maintain appropriate retention

of all Criminal, Civil, Juvenile, Mental Health and Forfeiture files.

. Member of the Haskell County Drug Court Staff working closely with the

Judge and staff assisting to determine who is appropriate for

participation, assuring Drug Court receives all paperwork regarding

applications, plea paperwork and terminations. Monitor Drug Court

participants employment verification records, orders of Incarceration

and assure participants are properly assessed Cost of Incarceration

for Drug Court Sanctions. Attend Drug Court weekly, yearly training

sessions and attended National Drug Court Seminar in Indianapolis in

2010.

. Haskell County Truancy Officer: Work closely with local schools

regarding all truancy issues. Prepare and issue all truancy letters

to parents/guardians and JSU. Maintain weekly contact with all area

schools regarding all open cases monitoring attendance.

. Haskell County Victim's Compensation Coordinator: Prepare and issue

all Victim's Compensation packets for Haskell County Cases. Assist

victims with completing packets when needed.

. Assistant Probation Supervisor: verify monthly reporting, prepare all

probation violation reports and perform all random drug testing for

approximately 500 probationers on a monthly basis.

. Monitor Jail Log daily to assure all inmates have Bonds set, verify

the accuracy of bonds listed and book in charges. Work closely with

Haskell County Detention Center employees to assure accuracy of inmate

records. Provide Detention Center with all inmate documents, court

dates, certified Judgment and Sentences, Orders of Incarceration and

Release. Schedule all transports of inmates for Court Hearings.

. Work closely with Oklahoma Department of Corrections Administration

and Probation and Parole providing appropriate inmate documents and

current compliance.

. All other duties assigned.

Reason for leaving employment was due to my move to Ohio.

March 2005 to August 2005

May's Home Health and Hospice

Certified Home Health and Hospice Aide

I was responsible for the total care of my patient who was also my mother

after she was placed on Home Health and Hospice Services during her

terminal fight with Ovarian and Breast Cancer.

Reason for leaving this employment was that I was offered full time

employment with the Haskell County District Attorney's Office and the

death of my mother.

July 2003 to August 2005

Shearwood Paint and Body, Inc.

Secretary

. Organize and maintain all filing systems.

. Data entry for the business into 2 new software programs.

. Payroll, Federal and State tax responsibility submittals, banking

and reconciliation, scheduled repair jobs with customers, ordered

parts from multiple parts warehouses.

. Responsible for all Account Receivables and Payables.

Reason for leaving this employment was that I was offered full time

employment with the Haskell County District Attorney's Office.

June 2001 to May 2002

ONEOK Gas Transportation, LLC

Field Technician/Chart Changer

. Driving in all weather conditions to rural areas to change

approximately 800 weekly gas measurement charts at the

wellheads.

. Responsible for minor meter adjustments, figuring and estimating

as flow, changing meters, clocks, batteries, meter pens, pen

arms and blowing/gauging drip tanks and scheduling removal of

waste water.

Reason for leaving employment was to care for my terminally ill

Mother.

August 1984 to June 2001

Oklahoma Natural Gas Company

Business Office Consultant II

While working for ONG, I was a one person office with multiple

responsibilities in a fast paced, customer walk-in business office

as receptionist, secretary, cashier and dispatcher.

. All office duties including handling thousands of dollars of

revenue reconciling and banking daily.

. Accounting for approximately 15,000 customer accounts.

. All aspects of customer service in office and by phone.

. Manned several phone lines and company 2 way radio.

. Scheduling service connections and disconnections, service

appointments, disconnections for non payment and dispatching

service personnel.

. Assisted customers with billing issues, collections, payment

arrangements, assistance programs and worked closely with all

other local utility companies with skip tracing and locating

delinquent customers.

. Organized and scheduling for departments such as maintenance,

construction and marketing.

. Assisted construction department with mapping, planning and

scheduling new customer services.

. Assisted marketing department with recruiting new customer

accounts through various incentive programs.

. Assisted maintenance department with emergencies by manning

phone contacts and radios.

. Assisted with customer outages to insure service was restored

to all customers.

. Worked monthly error reports, scheduled meter readings for

non functioning meters, stolen gas reports, etc.

. Responsible for meter inventory for all areas of operation.

Reason for leaving employment was for advancement with ONEOK Gas

Transportation.

EDUCATION

May 1983 Graduated Stigler High School, Stigler OK

August 1983 to January 1984, Completed Medical Assistant Degree, Bryan

Institute, Tulsa OK

November 2004 to February 2005, Completed Certified Nursing Assistant/Home

Health Care Program, Kiamichi Technology Center, Stigler OK

REFERENCES

Jon Huggins Oklahoma Highway Patrol Troop C.

John Kaspar Attorney At Law 513-***-****

Cara Covington Office Manager/Paralegal

Gray & Duning Law Firm 513-***-****

Chris Wilson United States Attorney 918-684-

5175

Farley Ward Pittsburg/Haskell County District Attorney 918-423-

1324

Danita Williams Haskell County Assistant District Attorney 918-967-

4648

Retired District Judge

Honorable Jon Sullivan District Judge 918-647-

8377

Honorable Brian Henderson Associate District Judge 918-967-

2500

Honorable Ted Knight Associate District Judge 918-647-

3196

Russell Tacheira Prior Haskell County Assistant District Attorney918-470-

9033

Ron Boyer Latimer County Assistant District Attorney 918-465-

3451

Brian McLaughlin Attorney At Law 918-***-****

Stone Sanders Attorney At Law 918-***-****

David Wilson Attorney At Law 918-***-****

Ed Balunas Retired Bogus Check Director 918-448-

2500

Brain Hale Haskell County Sheriff 918-967-

2400

Mona Ellison Haskell County Sheriff Secretary 918-***-****

James Collins Stigler Police Sergeant 918-967-

3378

Leslie Bryce Secretary Oklahoma Department of Corrections

Former Administrative Assistant 918-310-

0011

Haskell County District Attorney

Jeral Davis ONEOK Gas Transportation 918-

640-5726

Tom Highfill Retired Operating Superintendent, ONG 918-***-****



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