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Human Resources Project Manager

Location:
Mooresville, NC
Posted:
October 20, 2014

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Resume:

JONATHAN BRADLEY EVANS

**** ******** **** *******, ** 28027

Cell Phone 704-***-**** acgfqk@r.postjobfree.com

Qualifications Summary

Human Resources professional with Employee Relations, Investigations,

Performance Management, Health & Welfare plan administration, Recruiting,

Employee Development, Regulatory Compliance, and Ethics Program

Administration experience. Articulate, professional, and persuasive

business communicator with a track record of client satisfaction.

Experience

Human Resources Manager, Rite Aid Corporation

2013-present

. Support Regional business needs related to the Human Resources function

for 100 retail stores across North Carolina

. Manage all defined associate issue processes, investigations, and

resolutions to hotline calls through Rite Call

. Review the disciplinary process and all terminations with regional

management to ensure appropriate risk mitigation

. Lead talent initiatives related to Front End Field Management and Store

Talent

. Facilitate succession planning discussions with senior regional

management

. Coordinate and facilitate Region training and development, including the

Management Development Program

. Manage and facilitate the Associate Satisfaction survey and action

planning processes

. Lead corporate initiatives focused on the associate experience

HR Project Manager II, Wells Fargo

2007-2013

. Effectively managed the enterprise ethics program as prescribed under the

US Federal Sentencing Guidelines and the Sarbanes-Oxley Act

. Leveraged internal business partners, including Corporate Fraud

Investigative Services, Human Resources, and Security Services, to

identify Enterprise-wide trends in Ethics allegation reporting

. Served as the subject matter expert for the Corporate Ethics Line and

provided advice regarding Wells Fargo's interpretation of the Code of

Conduct & Ethics

. Produced monthly, bi-monthly, and quarterly reporting to Sr. Leadership

and the Ethics Advisory Committee based on the analysis of call volume

and call drivers of the Corporate Ethics Line

. Created and analyzed reports to identify gaps in management and employee

awareness in order to make appropriate recommendations for training,

process improvements, and awareness strategies

. Facilitated quarterly testing of the Corporate Ethics Line's controls to

ensure compliance with established Sarbanes-Oxley guidelines

Human Resources Advisor, Bank of America

2006-2007

. Provided telephonic consultation to Managers and Associates regarding

Employee Relations issues including performance management, time-off

practices, conflict resolution, and disciplinary counseling

. Responded to inquires escalated through the corporate Ethics & Compliance

Hotline

. Effectively recognized trends within the business unit and provided

feedback to business partners in order to determine the root-cause and

identify appropriate next steps for issue resolution

. Utilized knowledge of personnel-related practices, guidelines, and

state/federal laws to provide accurate advice to callers while

identifying and mitigating risk to the organization

. Partnered with Personnel Managers, Case Managers, and Accommodations

Managers to ensure consistency in application of laws including ADEA,

ADA, FLSA, and Title VII

Human Resources Representative, Turner Broadcasting System, Inc.

2004-2006

CNN International, CNN en Espa ol, CNN en Espa ol Radio

. Conducted employee counseling sessions, including performance management

and performance improvement meetings

. Counseled employees and Managers on internal and external training

alternatives for professional growth and development

. Partnered with Recruiting to develop interview strategies for open

positions, attended job fairs, and administered the new hire orientation

process

. Analyzed business unit performance and issues to provide coaching and

counseling to Management on leadership training initiatives

Human Resources Coordinator, Turner Broadcasting System, Inc.

Turner Network Sales, Turner Private Networks, CNN Airport Network, Cartoon

Network- Latin America, TNT- Latin America

. Conducted investigations of Employee Relations issues to ensure

appropriate and timely resolution

. Provided full-cycle recruiting assistance to Managers within Turner

Network Sales for exempt and non-exempt level positions including, but

not limited to: job posting, resume review, candidate pre-screening, in-

person interviewing, drafting of offer letters, and closing positions in

BrassRing

. Recommended a successful communication strategy for Turner Private

Networks to deliver Employee Opinion Survey results and provided feedback

on appropriate next steps to address areas of concern identified

. Compiled in-depth process documents for the New Hire, Transfer, and

Termination processes for Turner Network Sales (TNS), which were

subsequently published for use by HR partners worldwide

Human Resources Generalist, World Airways

2001-2004

. Advised management on appropriate resolution of Employee Relations issues

. Participated in the company's performance evaluation process including

drafting job descriptions

. Participated in management training for hiring, termination, performance

review, and promotion processes

. Participated in EEOC and Unemployment hearings

. Responded to employees' inquiries regarding policies, procedures, and

programs

. Assisted the Employment Manager in recruiting efforts; participated in

open houses and job fairs

. Administered the company's three 401(k) plans and the Defined

Contribution Plan

Compensation & Benefits Specialist, World Airways

. Project Manager for the implementation of the company's first on-line

annual enrollment process

. Administered benefit programs such as life, health, dental, disability,

and leaves of absence

. Prepared the annual benefits budget for the Chief Financial Officer

. Analyzed benefit plans to achieve a proper cost/benefit ratio

. Planned and conducted new employee orientations to foster a positive

attitude toward Company goals and objectives

. Communicated with third party administrators to assure the accuracy of

employee data

Health & Welfare Plan Specialist, The Hearst Corporation

2000-2001

. Administered benefits for the largest division of the Corporation;

responsible for 1,700 employees

. Responsible for redesigning and facilitating new hire orientations to

explain the available Health & Welfare plan options

. Composed and distributed communications to advise of plan changes and

revisions

. Reviewed requests for mid-year plan changes

. Performed monthly audits of HMO billing statements to ensure proper

payment

Officer, Medical Advocate, Bank of America

1999-2000

. Functioned as a mediator between employees and third-party administrators

to resolve employees' issues

. Responsible for approving extra-contractual service requests to assure

the highest level of health care was received

. Facilitated training sessions on the billing process used to recoup

monies paid on behalf of employees out on unpaid leave

Computer Experience

Microsoft Office (Word, Excel, Publisher, Visio, PowerPoint), PeopleSoft,

Lotus Notes, BrassRing, iCIMS

Education, Certificates, and Memberships

Master of Science, Leadership & Organizational Change, Pfeiffer University,

May 2011

Bachelor of Arts, Political Science, University of South Carolina, May 1996

Professional in Human Resources (PHR)

Certified Fraud Examiner (CFE)

Society for Human Resources Management

Association of Certified Fraud Examiners



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