JONATHAN BRADLEY EVANS
**** ******** **** *******, ** 28027
Cell Phone 704-***-**** acgfqk@r.postjobfree.com
Qualifications Summary
Human Resources professional with Employee Relations, Investigations,
Performance Management, Health & Welfare plan administration, Recruiting,
Employee Development, Regulatory Compliance, and Ethics Program
Administration experience. Articulate, professional, and persuasive
business communicator with a track record of client satisfaction.
Experience
Human Resources Manager, Rite Aid Corporation
2013-present
. Support Regional business needs related to the Human Resources function
for 100 retail stores across North Carolina
. Manage all defined associate issue processes, investigations, and
resolutions to hotline calls through Rite Call
. Review the disciplinary process and all terminations with regional
management to ensure appropriate risk mitigation
. Lead talent initiatives related to Front End Field Management and Store
Talent
. Facilitate succession planning discussions with senior regional
management
. Coordinate and facilitate Region training and development, including the
Management Development Program
. Manage and facilitate the Associate Satisfaction survey and action
planning processes
. Lead corporate initiatives focused on the associate experience
HR Project Manager II, Wells Fargo
2007-2013
. Effectively managed the enterprise ethics program as prescribed under the
US Federal Sentencing Guidelines and the Sarbanes-Oxley Act
. Leveraged internal business partners, including Corporate Fraud
Investigative Services, Human Resources, and Security Services, to
identify Enterprise-wide trends in Ethics allegation reporting
. Served as the subject matter expert for the Corporate Ethics Line and
provided advice regarding Wells Fargo's interpretation of the Code of
Conduct & Ethics
. Produced monthly, bi-monthly, and quarterly reporting to Sr. Leadership
and the Ethics Advisory Committee based on the analysis of call volume
and call drivers of the Corporate Ethics Line
. Created and analyzed reports to identify gaps in management and employee
awareness in order to make appropriate recommendations for training,
process improvements, and awareness strategies
. Facilitated quarterly testing of the Corporate Ethics Line's controls to
ensure compliance with established Sarbanes-Oxley guidelines
Human Resources Advisor, Bank of America
2006-2007
. Provided telephonic consultation to Managers and Associates regarding
Employee Relations issues including performance management, time-off
practices, conflict resolution, and disciplinary counseling
. Responded to inquires escalated through the corporate Ethics & Compliance
Hotline
. Effectively recognized trends within the business unit and provided
feedback to business partners in order to determine the root-cause and
identify appropriate next steps for issue resolution
. Utilized knowledge of personnel-related practices, guidelines, and
state/federal laws to provide accurate advice to callers while
identifying and mitigating risk to the organization
. Partnered with Personnel Managers, Case Managers, and Accommodations
Managers to ensure consistency in application of laws including ADEA,
ADA, FLSA, and Title VII
Human Resources Representative, Turner Broadcasting System, Inc.
2004-2006
CNN International, CNN en Espa ol, CNN en Espa ol Radio
. Conducted employee counseling sessions, including performance management
and performance improvement meetings
. Counseled employees and Managers on internal and external training
alternatives for professional growth and development
. Partnered with Recruiting to develop interview strategies for open
positions, attended job fairs, and administered the new hire orientation
process
. Analyzed business unit performance and issues to provide coaching and
counseling to Management on leadership training initiatives
Human Resources Coordinator, Turner Broadcasting System, Inc.
Turner Network Sales, Turner Private Networks, CNN Airport Network, Cartoon
Network- Latin America, TNT- Latin America
. Conducted investigations of Employee Relations issues to ensure
appropriate and timely resolution
. Provided full-cycle recruiting assistance to Managers within Turner
Network Sales for exempt and non-exempt level positions including, but
not limited to: job posting, resume review, candidate pre-screening, in-
person interviewing, drafting of offer letters, and closing positions in
BrassRing
. Recommended a successful communication strategy for Turner Private
Networks to deliver Employee Opinion Survey results and provided feedback
on appropriate next steps to address areas of concern identified
. Compiled in-depth process documents for the New Hire, Transfer, and
Termination processes for Turner Network Sales (TNS), which were
subsequently published for use by HR partners worldwide
Human Resources Generalist, World Airways
2001-2004
. Advised management on appropriate resolution of Employee Relations issues
. Participated in the company's performance evaluation process including
drafting job descriptions
. Participated in management training for hiring, termination, performance
review, and promotion processes
. Participated in EEOC and Unemployment hearings
. Responded to employees' inquiries regarding policies, procedures, and
programs
. Assisted the Employment Manager in recruiting efforts; participated in
open houses and job fairs
. Administered the company's three 401(k) plans and the Defined
Contribution Plan
Compensation & Benefits Specialist, World Airways
. Project Manager for the implementation of the company's first on-line
annual enrollment process
. Administered benefit programs such as life, health, dental, disability,
and leaves of absence
. Prepared the annual benefits budget for the Chief Financial Officer
. Analyzed benefit plans to achieve a proper cost/benefit ratio
. Planned and conducted new employee orientations to foster a positive
attitude toward Company goals and objectives
. Communicated with third party administrators to assure the accuracy of
employee data
Health & Welfare Plan Specialist, The Hearst Corporation
2000-2001
. Administered benefits for the largest division of the Corporation;
responsible for 1,700 employees
. Responsible for redesigning and facilitating new hire orientations to
explain the available Health & Welfare plan options
. Composed and distributed communications to advise of plan changes and
revisions
. Reviewed requests for mid-year plan changes
. Performed monthly audits of HMO billing statements to ensure proper
payment
Officer, Medical Advocate, Bank of America
1999-2000
. Functioned as a mediator between employees and third-party administrators
to resolve employees' issues
. Responsible for approving extra-contractual service requests to assure
the highest level of health care was received
. Facilitated training sessions on the billing process used to recoup
monies paid on behalf of employees out on unpaid leave
Computer Experience
Microsoft Office (Word, Excel, Publisher, Visio, PowerPoint), PeopleSoft,
Lotus Notes, BrassRing, iCIMS
Education, Certificates, and Memberships
Master of Science, Leadership & Organizational Change, Pfeiffer University,
May 2011
Bachelor of Arts, Political Science, University of South Carolina, May 1996
Professional in Human Resources (PHR)
Certified Fraud Examiner (CFE)
Society for Human Resources Management
Association of Certified Fraud Examiners