Hina Chaudhry
Granger, Indiana
46530
acgfko@r.postjobfree.com
OBJECTIVE: To obtain a position as a customer service
SKILLS:
• Good knowledge of data entry and basic computer skills
• Demonstrate good keyboarding/ typing skills
• Knowledge of computer programs MS Word, MS PowerPoint, MS Excel
• Self-starter, highly motivated and team player
• Excellent customer service and problem-solving skills
• Able to work independently with a minimum of supervision in a fast-paced environment
• Listens to others and build relationships well
• Excellent time management skills
• Capable of memorizing protocols and guidelines
• Punctual, Hard worker, Multi-tasker.
EDUCATION
• BA in Pakistan from University of Punjab
• Diploma in English from National University of Modern Languages Pakistan
• High School Diploma from Pakistan
EMPLOMENT HISTORY
Call Centre (Pakistan) 2009
• Answer calls and help customers with their questions
• Described services to customers
Analyzed customer problems and determine proper solution
•
Librarian in Roots College (Pakistan) 2008
• Referring appropriate resources to students
• Locating and shelving of books
• Help people with checkout and returns
Receptionist in Insurance Company 2006
• Multiline phone system operation
• Proving information to customers
• Ordering process and billings
References available upon request