Alicia C. Graydon

**** ****** ****** ***

Las Vegas, NV 89134

702-***-****(Cell)

acgfii@r.postjobfree.com

Objective: To utilize my education/knowledge and further my work experience.

E x p er i e n ce : Office : mu lti-lin e p h on es, fa x, co p ier, co mp ute r, in te rne t, Wo rd, E xce l, Ou tloo k, P o werp o in t

A u to ca d & S o ftd esk-Civil a n d ME P d ra fting so ftware, re se arch a n d d e velo pme n t, p lo ttin g, b lu e p rin tin g.

Co n ti n u i n g E d u c ati o n : Office S o ftwa re : co mp ute r, in te rne t, Win d o ws, Wo rd, E xce l, Ou tloo k, Qu ickb oo ks

Dra ftin g, A u to ca d & S o ftd esk-Cvil a n d ME P - Tra d e sch o ol a n d Co mmu n ity co lle g e, Ma th cla sse s a t CS N

Employment History:

Sitel Call Agent May 2014-Oct 2014

AAA-Roadside Service and Membership Service Call agent for in coming calls: Emergency Roadside Service, receive and accurately input information to be sent to dispatch, several computer applications and telephone system. Accurately locate members with applications, maps, information, members in need of roadside service in a timely manner. Also Membership Services, including but not limited to new memberships, upgrades, cancellations, payments and all membership questions, using mulitple computer applications simultaneously

Glazers Food Marketplace Front End Cashier July 2013-May 2014

Processing cash/check/debit/credit/ebt/wic transactions, extensive knowledge PLU codes, monitoring of U-Scan registers, training of cashiers, cash handling, cash register, scanner/manual input UPC, answer phones, PA announcements

LR Nelson Consult Engineers CAD Tech ll 2005-2006

Research, development, drafting, printing and plotting of civil engineering plans. Computer, autocad, Word, Excel, Outlook, Powerpoint

CVL Consult Engineers CAD Tech ll 2003-2005

Research, development, drafting, printing and plotting of civil engineering plans.

Contact this candidate