Tyler A. Griffin

The Ohio State University

Comparative Studies - Science & Technology

Cell - 614-***-****

Results-oriented professional who is extremely organized with proven

accomplishments in previous work environments that predicts future

accomplishments.

Career Highlights

. Support and oversee installation of all classrooms at The Ohio State

University

. Installing software for all of Nationwide Insurance and its branch

locations

. Installation of the $1.5 million network device update

. Manager for the Office of Distance Education and eLearning

. Receiving and Inventory for over 10,000 assets

PROFESSIONAL EXPERIENCE

Incident Specialist Lead, Featured Spaces - November 2013 - Present

. Incident Management for all OSU classroom pool rooms and featured

spaces

. Manage staff and their day to day activities

. Coordinate and train instructors on new technology in rooms

. Receive all non-capital assets and capital assets

. Inventory and track all assets for classrooms.

Systems Specialist - A&P - November 2012 - November 2013

. Manager over student staff on Sundays

. Knowledgeable Service Desk Analyst with proven phone and email skills

to resolve a wide variety of computer issues

. Consistent and effective troubleshooting ability for a wide variety

of computer problems for the OCIO

. Hands on support for Windows/OSX systems

. Hands on support with mobile devices

Learning Environment Technician - January 2012 - October 2012

. Supported all Fisher College of Business learning environments

. Assisted Help Desk with on call support

. Lead on upgrades and installs for new learning environments

(Classroom/Study Labs)

. Trained professors on new technology

. Created and continuously improved various reports for computer lab

usage/inventory

. AV system installation and troubleshooting

Nationwide Insurance Software/Network Engineer Intern - May 2010 -August

2010

. Lead projects for re-imaged computers as well as deployment throughout

the call centers

. Moved users' data from one machine to the other locations remotely

. Installed all types of software for Nationwide, its subsidiary, and

affiliates

. Cabled and configured network devices

. Partnered with a $1.5 million restack of network devices

. Coordinated a fund raiser for Operation Feed

HONORS and ACTIVITIES

. Director's Academic Scholarship

. Eastern Stars Academic Scholarship

. Ashland University Athletic Scholarships

EDUCATION

Comparative Studies - Science & Technology

The Ohio State University

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