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Customer Service Operator

Location:
United States
Salary:
30,000
Posted:
October 19, 2014

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Resume:

N OR MAN CARPEN T ER

*** * **** * ***** STREET

ASH LAN D C I TY, T N. 37015

Walkingliber acgfha@r.postjobfree.com

C – 615-***-****

Qualified By:

CAPA (Corrective Action Preventive Action)

CIP (Continuous Improvement Process)

KanBan

SOP (Standard Operating Procedure)

Blueprints, t raining from Bosch

Hazardous Waste Transportation, (training from colledge).

Kaizan, Kai (change), Zen (good), 5 years on a weekly basis

TQM (Total Quality Management)

Gauge training using calipars, height gages, bobber gauges, Mics, ect.

PPAP (Production Part Approval Process)

Sort Inspection (SC1 & CS2) containment controlled shipping

Team Leader over an assembly line

Site Coordinator over 3 shifts including supervisors over sort company

Flexographic Assistant Press Operator running a W&H Press

Ink Technician trained by Sun Chemical

Offset Press Operator

Injection Molding Quality Inspector

Internal Quality Systems Auditor (certified)

Wrote & Maintain procedures for 5 years at Bosch

Brake Press Operator, 3 months experience

CNC Operator, no programming

Customer Service

Word, Excel, PowerPoint

E XPER I E NCE : 08/12 to present, Stratosphere Quality, Corporate Office Fishers Indiana

Project Supervisor

As a Project Supervisor I am responsible for all of the daily things that come up. I hire people to meet production needs

for all shifts and also keep up with all of the paperwork and timesheets. I work closely with the customer &

employment office for daily requirements. I write the procedures for the sort and t rain all associates on the process. I

w rite reports for the customer on the results for that day and/or the previous day for all 3 shifts. I t ravel across TN and

Kentucky doing the inspections wherever our services is needed. I have been over 40 people at one time on my shift.

Most of my experiences came from a company called Bosch Braking Systems where I learned to be an Auditor and

w riting Procedures which no findings were found for the 5 years I was responsible. Gauge t raining and blueprints were

a lso learned at Bosch. I also used CIP & Kaizan on a daily basis for 5 years at Bosch and been on a lot of teams

reducing waste, time and money. I learned 5s, SPC, TQM, PPAP and customer service while there and continue to use

a ll of these on companies I have worked going forward.

Companies I have worked:

Stratosphere Quality, Project Supervisor, Fishers Indiana

Quality Industries, Brake Press Operator, LaVergne TN, 615-***-****

Fiberweb, Machine Operator, Madison, TN

Bosch Braking Systems, QS-9000 Coordinator, Gallatin, TN



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