D. Stephen Myers 209-***-**** hm

**** **** ****** **. 209-***-**** cell

Modesto, CA 95356 acgfgk@r.postjobfree.com

STATEMENT

I am an experienced professional in all aspects of the work environment.

Whether it is desktops, laptops, servers or networking equipment. Motivated

to be an asset to the company and the IS organization. Well skilled in

support with the ability to utilize interpersonal communication skills in

alliance with an extensive background in PC hardware and software

applications to extract pertinent information from novice users. Well

organized with the ability to establish priorities and manage heavy

workloads with minimal supervision. Looking to enhance my existing

technical skills while advancing my career path while benefiting the

company.

EXPERIENCE

IT Solutions Currie, Modesto June 2005-October 2014

Work as a Senior Network Engineer, plan and implement computer/server

deployments for customers. Work with implementing standards of deployment

of servers/workstations. Create common documentation standard for recording

and tracking of assignments. Maintain and service a large variety of

technologies depending on the customer needs. Assist with maintaining a

secure network and help to lessen the likely hood of Virus or Malware

attacks. Assist with the training of customers and staff to avoid social

attacks thru email and phone calls to keep networks secure. Perform

multiple domain migrations to implement newest technology and replacement

of aging hardware and EOL servers. Create environments to secure maximum

uptime within budget. Manage clients backups, AntiVirus, Firewalls,

software upgrades and make recommendations as necessary. The following is a

brief list of some of the major projects:

Patterson School District - Patterson

Complete Network rebuild during Christmas break, including full

rebuild of all servers and implementation of new Domain. Implement

Software Deployment using Active Directory and utilized batch files

and Windows scripting to speed up and simplify installation software

patches and update process.

Evergreen Rehabilitation and Care Center - Modesto

Complete Network rebuild. Replace aging Novell environment with

Windows Server 2003. Move all data and applications to new servers.

Install Citrix for unified remote desktop experience. Implement full

roaming user profiles. Install and configure Microsoft Namespace and

Distributed File System for maximum availability of data should a

server become unavailable. Installation of 3Com wireless access points

in building for use by staff. Oversee upgrade and conversion of

Electronic Medical Records software.

Empire School District - Empire

Perform full audit of network switches, documenting model, serial,

location of switches. Also during audit of switches perform updates to

all firmware and recommend as needed replacements.

Multiple Clients - Modesto

Perform server hardware upgrades. Perform migration to new updated

server software. Perform Physical to Virtual server migrations and

restores.

OnCure Medical Corp, Modesto July 2004-April 2005

Write and manage project and service proposals, implement corporate policy

and initiatives, handle day to day IT Operations. Receive technical support

calls and emails, maintain Windows 2000/2003 server, Exchange 2000 Server,

Active Directory, desktop 2000, XP. Use RIS, Ghost, PC Anywhere, and Norton

Anti-Virus (Corp) and various tools for monitoring, repairing computers and

supporting users. Helped to establish a set standard for hardware and

software platform for workstations. Maintained Wide area network and PIX

firewall. Planned and implemented a Domain migration upgrade/roll out.

Computer Consultant, Hayward/Modesto Jul 95-2005

Providing desktop and server hardware and software support. Also providing

telephone and email support as needed. Design and configure network

topology both WAN and LAN. Aided with Server setup and configuration (file

and print, terminal server, Citrix) at client locations. Writing proposals

for services and projects. Install and configure wireless networks. Using a

variety of technologies: Windows XP/2000 Pro, Windows 2000 server (active

directory, group policy, Software Distribution, Remote Installation,

Administration, DNS, WINS, DHCP) Documentation, Imaging using Ghost or RIS,

Software deployment using SMS or Active Directory SDP.

Memorial Medical Center - Modesto

Desktop and Laptop image building and deployment using Remote

Installation Server or Drive Image Pro. Support for hardware and

software troubleshooting (Dell, Compaq, Trend Micro Antivirus, XP,

Office, Meditech, Citrix). Utilized batch files and Windows scripting

to speed up and simplify installation software patches and update

process.

Delta Health Systems - Stockton

Network administration: Windows 2000 Pro/Server Citrix, Domino admin,

LAN/WAN troubleshooting (Cisco) and desktop support (Compaq, Dell,

Windows 2000, eTrust Antivirus, IBM AS400 client)

Verizon Wireless Call Center - Rancho Cordova

Desktop deployment/upgrade using Ghostcast Server or Ghost stand

alone. Diagnose and repair hardware and software updates and trouble

shooting. (Compaq, Windows 2000 Pro, Norton Antivirus, Citrix, SMS,

Custom Apps)

OnCure Technologies - Modesto

Server support (Windows NT and Citrix) and configuration, day-to-day

troubleshooting and support

Catholic Charities - Stockton

Configuration and setup of new Windows 2000 server and Back up

Software (Veritas Backup Exec)

Compliance Billing Specialist - San Bernardino

Network design and deployment (Windows 2000 server, Citrix and

Firewall), VPN connectivity to client locations (Cisco/Firewall),

desktop deployment/management (Windows 2000 Pro, Citrix, Cisco VPN)

MediaGate, Inc. (UMS solution provider), San Jose Aug 00-Feb 02

IT Manager/Network Administrator/Desktop Support Engineer

Worked along side upper management to direct and maintain the IT

Department. Built, maintained and standardized Servers, Desktops and

Laptops for the Company. WAN/LAN troubleshooting, diagnosed and trouble

shoot desktops, printer, routers, and remote access. Involved with planning

and implementing firewall and policies. Helped plan and implement hardware

and software standards (Windows 2000 Pro, Office 2000, Norton Anti Virus)

and keeping all software up to date with patches and updates. Helped

establish and maintain network link and communications between remote

offices. Negotiated with ISP's for office Internet connectivity and

service. Maintenance and upgrade of all servers. (i.e. file, email, SQL and

Web Servers) Negotiated with Telco's for service and rates, ordered new

hardware and software within established standards, monitored network

topology and servers to maintain a 99% availability, helped implement

backup and disaster recovery strategy, Documented procedures and standards

for internal and client use, assisted with email, phone and direct support

of end users and remote offices.

Siena Information Technology Resources, Inc., Redwood Shores Jul 99-Jul 00

Network Engineer

Build maintain Windows NT 4.0 Terminal servers/Citrix MetaFrame 1.8,

Servers, WAN/LAN troubleshooting (Checkpoint, Cisco, Adtran, Redwall),

diagnoses and trouble shoot desktops, printer, routers, build and maintain

firewall and policies, help configure and test VPN strategy, build/modify

software distribution packages for client distribution, Help plan and

implement go live of new customer sites, negotiate with Vendors for

hardware, software, service and rates, order new hardware and software both

internally and externally, monitor network topology and servers to maintain

a 96% availability, help implement backup strategy, Document procedures and

standards for internal and client use, Assist with email, phone and direct

support and install clients systems and LANS, migrate clients from dynamics

(B-treive) to eEnterprise (SQL). Reported to the CTO and CEO.

En Pointe Technologies, Palo Alto Nov 95-Jul 99

System Engineer

Diagnosed and repaired computers (desktops and laptops) both in house and

on-site, maintained internal workstations, assisted in designing,

configuring and maintaining internal Windows NT server for service

departments, created help desk position, implemented procedures,

documentation and call handling guidelines, integrated guidelines for

various support technicians for both repair and diagnostic. Worked on a

variety of projects including but not limited to the following:

Baynetworks: Computer Technician/Help Desk

Maintained a high level of end user satisfaction in a multi-platform

environment trouble shooting and problem resolution, utilizing email

phone and in-person skills.

NetScape: Migration Technician

Migrated end user workstations (both desktop and laptop) from Netware

to Windows NT.

William Wilson & Associates: Field Office Support Engineer

Migrated home and field offices from Novell to Windows NT. Assisted

with remote office connectivity and functionality.

Arrow Industries: Migration Engineer

Served as team lead of crew migrating users from dumb terminal

mainframe connectivity to NT Workstation.

Union Bank of California: Server Migration Engineer

Upgrade and migration from Novell 3.11 to Windows NT 4.0 (including

clustering and security).

T/Maker Co., Mountain View Oct 94-Nov 95

Technical Support Specialist

Provided technical support and product information via telephone and

through written correspondence to end users of clipart and educational

software applications on multiple operating platforms, evaluate system set-

up and possible component conflict through remote operator, determine

proper remedial procedures and guide end user through resolution, maintain

customer call database, responsible for researching and ordering proper

supplies for printers and facsimile machines, also for ordering,

installing, and maintaining computers, peripherals, software and servers,

maintain and administer 4 Windows NT servers with user, group and file

sharing rights.

CREDENTIALS

MCP Certificate; CC Mail level 1 Administrators Certificate; A+

certification for computer repair and diagnostics; HP Star Certificate; IBM

PSS Certificate; Toshiba Certificate; training in product knowledge and

systems support for HP, IBM, Compaq, etc.

SKILLS

Windows Server 2003 and higher HP storage P4000 Watchguard

Firewall

Windows XP and 7 IP Printing Buffalo

Storage

VMware Vsphere 3.5 and higher Cybernetics Storage Aberdeen

Storage

Windows NT 3x and higher Macintosh 7.0 and higher

Checkpoint Firewall

Windows 3x and higher IBM PSS MS Office 95-2000

Windows 9x & above Cisco Routers A+

Certification

Windows for Workgroups 3x Internet Protocols VPN

Windows NT Terminal Server Windows SQL Server

Resourceful

Citrix MetaFrame 1.8 & XP Limited UNIX (Linux)

Accurate/Dependable

Citrix Xen 4.0 and higher HP switches Adtran

routers

Active Directory DHCP WINS/DNS

Misc HP/Compaq Certifications Windows Scripting DOS 3.3

and above

Microsoft Namespace Microsoft DFS Rukus

Wireless Controller

Meru Wireless Controllers HP Wireless controllers

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