Shannan Calvert

**** *. ********** **** #*-***, Port Orange, FL 32128

936-***-**** cell acgffq@r.postjobfree.com

Objective

As your new full time Administrative Assistant, I will bring 15 years of

administrative management and/or small business ownership experience with

me. I am highly motivated, goal oriented and extremely organized. I am a

self starter who enjoys working with a team and/or leading a team when

needed. My objective when given the opportunity is to help meet the needs

of our existing clientele while growing the market in the Daytona Beach

Area by providing excellence in Customer Service thru my many years of

small business ownership and my ability to thrive in a multifunctional face

paced work environment.

Qualifications

. Previous Small Business Owner & Executive Administrative Assistant

. Inside & Outside Sales, Customer Service

. Dispatch fleets of trucks around the State of Texas

. Accounts receivable/Accounts payable/Billing/Bookkeeping

. Developing Sales programs to increase revenue for existing clientele

base and structuring new ways to create new clientele (via cold

calling, telemarketing data bases, door to door, social media...etc)

. Vast knowledge in Micro Soft Outlook, Email, Excel, Power Point,

Publisher, ATS-Customer Service Program, Avaya Multi Line Phone

system, 10 key, Quick Books & Avimark

Volunteer Experience and Accomplishments:

. Former C-OCISD School Board Trustee

. Published Author

Work History

August 2013 to Present: Emerald Coast Animal Hospital, Mary Esther, FL

Assistant Practice Manager/Receptionist Office Manager: overseeing five

receptionist, hiring/terminating employment for my department, training new

employees, covering all phone calls while filing, checking patience in/out,

taking payments, preparing/creating patience files for the following day,

ordering supplies, food & preventative medication sales, assisting with HR,

end of day closing, data entry and creating work schedules for my

department

January 2012 to May 2013: Sam Houston Electric Co-Op, Woodville, Texas

Member Service Representative (Customer Service, initial customer

connection and disconnect, customer payments, incoming calls, trouble

shooting customer issues) this position was face to face with customers

coming into the office, drive thru window and phone calls as well.

2011 to 2000: Calvert Pest Control, Inc., Coldspring, Texas

Owner and Operator (Customer Service, Customer Retention, payables,

receivables, technician dispatch/routes, scheduling customers service needs

and scheduling wood destroying insect reports for Realtors within the

Greater Houston Area)

1997 to 1999: Moffitt Oil Company, Houston, Texas

Inside & Outside Sales Manager (Commercial, Gasoline, Diesel, Aviation,

Lubricants)

1996 to 1992: Sun Coast Resources, Inc., Houston, Texas

Receptionist, Dispatcher, Inside & Outside Sales (Commercial, Gasoline,

Diesel, Aviation, Lubricants)

1991 Graduate from Humble High School

Contact this candidate