Resume: Suzanne Lewis
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Suzanne Lewis
Riverview, FL 33569
Phone: 240-***-****
E-mail: acgffi@r.postjobfree.com
Objectives:
Seeking a challenging and rewarding position working as a Desktop Support
/Systems Admin Specialist. To offer my skills and years of experience as an IT
Specialist and to be able to continue learning new skills and meeting new people.
Experience:
Sr. Systems Admin Spec (05/1996 –03/2014)
Lockheed Martin (Vienna VA )
I have over 15 years' experience working with Contracts/Projects in data processing
and mainframe environments. I have managed operations staff and an IRS data
processing facility and assured communications continuity with remote sites. I
demonstrated leadership, technical and organizational skills by providing direct
support to the Multimedia Production Department under W&I Division. I worked on
and provided input to the C&A team for CAPS (Computer Assisted Publishing
Systems) system. I have participated in a Total Disaster Recovery Project due to the
flood in summer 2006, for the Multi Media Division within the IRS. I provided sole
IT support under the CAPS Project for over 300 + users locally and thousands
nationwide within the M&P division and New Carrollton Federal Building.
Day-to- day activities included: Contribution to the development of policies,
•
procedures and guidelines governing the development, integration and
implementation of our IT systems and subsystems.
Assisted in designing operating and network systems for M&P (Media &
•
Publications) division.
Troubleshoot and diagnose systems capacity and performance problems.
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Supported security functions and maintain user profiles for access to the CAPS
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(Computer Assisted Publishing System) application, through the use of security tools
Resume: Suzanne Lewis
and protocols in compliance with FISMA standards.
Consistently demonstrated knowledge with system administration and COTS/GOTS
•
products.
Demonstrated knowledge by taking initiatives and being involved in efforts, such as
•
security tasking, risk management and TAF reporting and administrative functions.
I have supervised a IRS; Linux/Windows based main frame computer room for at
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least 13 years. I have been responsible for inventory, and recommendations for
ordering software and hardware, for the projects we worked on. I had to submit
weekly and monthly status reports to my superiors.
l support to ensure 100% software and hardware availability and functionality during
•
business hours.
Technical Skills:
I managed operations and responsible for maintaining a IBM zVM 6.2 mainframe,
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Robotic tape storage system, and assuring communications continuity with 4 remote
sites.
Performed systems backups and restores using VMbackup.
•
Duties included troubleshooting network connectivity issues, VIOP, TCP/IP, ERAP
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remote access for VPN.
Virtual machine servers running Linux, 3 physical Linux servers running CPM,
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Oracle 11G and JBOSS servers hosted on a Windows/Linux mainframe.
Administered user email accounts, mailboxes and shared server resources.
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Updated Track-It (our ticket tracking database), and opened/closed tickets using
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KISAM (IRS ticket tracking database).
Provided support for GEHD/GERS (hard disk encryption) issues.
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Technical support including WIN7 deployment utilizing Windows Deployment
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Services, Win 7/XP hardware and software installations on Dell and HP desktop and
laptops.
HP and Lexmark network and desktop printer installations and configurations, and
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mainframe equipment maintenance.
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Resume: Suzanne Lewis
Provided assistance with XML, EPIC and Oracle database issues.
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Provided brief Blackberry support, including new phone installs
Relevant Certificates and Training/Courses:
Course: SKSIT ITIL: Continuity and Availability Management, 5/2013 & 2/2014
Course: SKSIT Risk Response and Recovery, 5/2013 & 2/2014.
Course: SKSIT IT Security Awareness 5/2013 & 2/2014.
Course: IRS Security Risk Management and Physical Security Basics, 5/2013 & 2/2014.
Course: SKSIT Certification and Accreditation, 5/2013 & 2/2014.
Course: Access Control and Physical Security, 2010.
Course: General Security Concepts, 2010.
Course: Network Security, 2010.
Course: Data Security: Administration, 2010.
Course: Data Security: Malicious Code, 2010.
Managing Resources, File systems, Disks,& Web Svc's in Windows, 2010.
Enterprise Life Cycle Overview, 2007.
MCP Certification -2006,
MCDST Track courses 2007.
Windows XP professional Certification- 2004;
MCSC track courses -1998.
PC Repair &Troubleshooting 2000.
A+ track course.
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Resume: Suzanne Lewis
Awards and Recognition:
I have received 3 Special Achievement Multi Media Production Division (IRS) Awards in
2006, 2007 and 2011; I have received 2 Special Achievement Awards from
MSD/Lockheed Martin in 2006 and 2007.
Letter of Recommendation from IRS staff in 3/2014
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