Manager Service
Resume:
Ed Dunphy
Dakota Dunes SD
acgfdy@r.postjobfree.com
Resume
Current:
July 16 2014 to current;
General Manager for Trego-Dugan Aviation. I now oversee the contracts for American Airlines and Frontier Airlines. Responsible for entire operation including personal evaluation, and P+L.
August 2012 to July 2014
Station Manager for Delta Air Lines Global Services at Salt Lake City (SLC) I managed 200 employees and 221 flights each day. I was responsible for Profit and Loss (P&L). I am pleased to say that under my watch my station was consistently over plan for revenue and under plan for costs. I am also pleased to say that we have been awarded the "Hub of The Year Award" for above standard performance. My career with Delta Air Lines showcases consistent promotions to greater responsibility.
Chronology:
Current: General Manager for Trego-Dugan Aviation.
Recent: Station Manager for Delta Air Lines Global Services
CEO WatersEdge Enterprize “a mortgage closing company
Regional Manager - Northeast - Cargo Logistics - Managed 13 cities in the Northeast.
Passenger marketing Representative
• *Responsible for revenue and market share for five counties in New Jersey.
• Met with Travel Managers for major corporations
• Set up corporate incentive programs based on seat mile minimums.
• Worked closely with Delta Meeting Network in order to coordinate corporate travel.
• Facilitator on Merger team between Delta Air Lines and Western Airlines.
• *Accomplished successful joint calls with hotel and resort property representatives.
• Evaluated and trained staff
• Interacted with and managed aircraft catering facility
• Performed quality control inspection at catering facility
• *Evaluated and oversaw ground service equipment
• Kept aircraft cleaning standards in compliance and exceeding Delta Standard Practice.
• Operations Supervisor
*Managed ground operations at EWR
• *Managed Ramp operations to ensure on time and safe performance
• Established inbound baggage and delivery procedure system
• Safety Coordinator - Set safety standards for ground operations - zero tolerance.
• Conducted employee evaluations
• Evaluated load planner procedures for aircraft weight and balance
• Evaluated Aircraft fueling operation
• Facilitated Aircraft fueling training classes
• Supervised flight crew schedule
Ticket Counter / Gate operation - EWR
• Managed Ticket Counter / Gate operation - EWR
• managed Delayed flight information system
• Evaluated passenger service contact and special needs.
• Audit ticket counter funds
• Evaluated and managed flight boarding procedures.
Ramp service
• *Complied with daily aircraft on-load and off-load procedures
• Organized "bag room" procedures
• Loaded aircraft with baggage, Air Mail and air cargo
• Aircraft fueler
• Mastered aircraft fueling procedures.
• Aircraft fueling instructor.
Community:
Public Relations Director for the United States Association for Blind Athletes. Elected as president. The USABA is national organization that provides competitive sports for the blind and visually impaired.
I am currently training for my 23rd 26.2 mile marathons
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