DANIELLE L. MITCHELL

**** ******* ****** #***

Winter Park, FL 32792

Cell 757-***-****

Email: acgf8g@r.postjobfree.com

Objective: Navy Veteran with 10 years of networking experience and a Bachelors of Science Degree in Computer Information Science, Network Security. Seeking to obtain a challenging position that provides the opportunity to utilize my leadership and technical skills within an organization with the opportunity for growth

EDUCATION AND TRAINING:

• ECPI University, Virginia Beach, VA

Bachelor of Science Degree in Computer Information Science,

Network Security

Graduation Date: September 2012 GPA 3.5

• CISCO Video Teleconference Certification

• Journeyman Networking Core, U.S. Navy

• Radioman Basic School, U.S. Navy

CAREER OVERVIEW AND QUALIFICATIONS:

• 10+ years’ experience as an Information Technician in the United States Navy

• 7 years’ experience in computer hardware/software installation maintenance and inventories

• Experience working with Classified networks and Unclassified Networks

• Experience with maintaining and troubleshooting LAN/WAN Networks

• Experience maintaining and configuring VOIP phones.

• Experience with performing system backups, recovery, and disaster plans

• Experience maintaining Active Directory, Windows 7, DNS, and Citrix

• Knowledge of information security fundamentals, information security policies and procedures

as well as security patches to ensure compliance

• Proficient in all Microsoft Office Products and creating network diagrams using Visio

• Excellent Customer Service and Troubleshooting skills

• DoD 8570.1 Compliant

• Certified COMPTIA Security + Certification

• Certified COMPTIA A+ Certification

• Holds an active SECRET security clearance. Last update October 2009.

PROFESSIONAL EXPERIENCE

ENGILITY CORP

Fort Lee, VA IT Specialist November 2012 – July 2014

• Planned, coordinated, overseen and performed work related to the installation, testing, modifying, upgrading, troubleshooting and maintenance of hardware and software systems.

• Installed and configured Windows workstations, troubleshooting software/operating system problems, maintaining corporate email, active directory, and monitoring system tools and logs for potential problems.

• Implemented security policies to include critical IAVA patches and maintaining antivirus software and system updates.

USSTRATCOM ATLANTIC

Norfolk, VA. Network Administrator October 2009 – July 2012

• Transition networks for over 100 users providing system and software upgrades as well as user training, backups, and maintenance to the network with zero down time and 100% virus free.

• Completed over 250 trouble tickets by managing hardware, software and network connections with or 80% having a turnaround time of less than 20 minutes.

• Operated the Video Teleconference suites by hosting and scheduling over 100 events with 100% accuracy and zero downtime.

USS LABOON (DDG-59)

Norfolk, VA. Communications Technician September 2008 - September 2009

• Expertise in Super High Frequency (SHF), Extremely High Frequency (EHF), High Frequency Line Of Sight (HF LOS), Ultra High Frequency (UHF LOS)/SATCOM and INMARSAT HSD/B systems and all associated equipment. Proficient in operating and troubleshooting cryptographic equipment including KG-84A/C, KGV-11A/C, KYV-5, KY-58, TACLANE, FASLANE, KIV-7 HS, KIV-19, KG-194, KWT/R-46, MD-1324.

• Responsible for monitoring network traffic and providing maintenance and troubleshooting. Installed software releases, system upgrades and patches to resolve software related issues.

Tested network hardware for compatibility and upgraded as needed.

NAVAL COMPUTER AND TELECOMMUNICATIONS STATION (NCTS)

Manama, Bahrain Communications Watch Officer June 2007 – September 2008

• Provided C4I services to 3 major operation commands and 71 regional customers, deployed ships, and ground mobile forces operating in the Arabian Gulf and the Indian Ocean in support of fleet operations.

• Restored and maintained critical communications equipment such as Automated Digital Networking System (ADNS) Extremely High Frequency (EHF), Super High Frequency (SHF), Defense Red Switch Network (DRSN), High Speed Global Ring (HSGR) and Ultra High Frequency restoring communications to major front line combat commands which was able to provide support needed.

USS DWIGHT D. EISENHOWER (CVN-69)

Norfolk, VA Communications Watch Officer December 2004 - June 2007

• Responsible for establishing, maintaining, and troubleshooting over 80 High Frequency (HF), Ultra High Frequency (UHF), Super High Frequency (SHF), and Extremely High Frequency (EHF) communication circuits in support of various underway missions.

• Executed 3 Defense and Commercial Satellite Communications Systems shifts while transitioning through the Mediterranean Sea, the North Arabian Sea and the Arabian Gulf resulting in a seamless transition.

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