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Customer Service Medical Assistant

Location:
Chino, CA
Salary:
15.00
Posted:
October 21, 2014

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Resume:

Gerardo Quinones

**** ********* **. ***#**

Chino, CA 91710

PH: 562-***-****

Email: acgf7j@r.postjobfree.com

Objective: Seeking to obtain a position as a phlebotomist in a facility where my

knowledge and experience can be utilized as well as enhanced.

Skills and Qualifications:

• Bilingual English and Spanish.

• Highly trained to collect blood using different needle types including butterfly,

and straight needles.

• Proficient in blood collection by venipuncture and capillary technique s from

patients in skilled nursing facilities, long term psychiatric facilities, Assisted

living, and Residential care for the elderly.

• CPR certified

• Data Entry

• Infection Control

• Medical Terminology

• Lab Equipment Operations

• Excellent customer service, organizational, and technical skills.

• Extensive customer relations with various age groups, and cultures.

• Reliable transportation and dependable.

• Blood collection & Handling safety.

• Blood specimen storage.

• Quality Assurance & Controls.

• Proficient in Medical Front and Back Office functions in a high volume setting,

such as a Worker's Comp clinic.

• Excellent verbal, written, and communication skills.

• Knowledge and experience with office equipment such as: telephone, copier /fax

and computer.

• Proficient in computer applications: Medi Soft, ASB 400, Microsoft Word, Outlook,

and Internet Applications.

• Typing and alpha numeric filing skills.

• Excellent telephone etiquette.

Diagnostic Laboratories El Monte, CA

Mobile Phlebotomist 6/13-Present

Drive to assigned client locations, and perform phlebotomy procedures on patients

in

Skilled nursing homes, Assisted living, Long term psychiatric, and Residential care

facilities according to schedule.

Ensures all field phlebotomy and specimens are collected accurately and on time.

Perform Capillary and venous venipunctures on patients.

Maintain patient confidentiality while following procedures required by state law.

Initial, date, and time each specimen when received in the lab.

Separate, stamp, and pack specimen mail for company courier to pick up in

designated area.

• Maintain required temperatures for each specimen.

• Ensure courteous treatment of patients.

Responds to dispatch calls as department schedule dictates and responds within the

designated timeframe.

• Maintain stock inventory and clean work area thoroughly for the next business

day.

Maintains the order of draw.

Labels, centrifuge, split, and freeze specimens as required by test order.

Disposes of biohazard containers when scheduled.

Chosen Business Solutions Whittier, CA

Sales/Customer Service 1/06-5/13

• Assists clients with proper documents needed for their business needs.

• Files documentation.

• Handles business transactions.

• Follows up on document filing, ensuring client receives copy.

AHMC Greater El Monte Hospital El Monte, CA

Unit Secretary/Monitor clerk Telemetry 9/06-3/08

• Functioned as a Unit Secretary along with the fulfillment of Monitor Technician

duties.

• Communicated professionally with the physician, staff, patient, visitors, and other

departments, while maintaining confidentiality.

• Assisted in the planning, organization, implementation, and evaluation of activities

occurring at the nursing station.

• Maintained surveillance of the telemetry monitor to identify rhythms and changes in

cardiac activity, and property reported, and documented these changes.

• Performed miscellaneous job related duties as assigned: answered telephones,

admitting and transferring patients, tracking and filing charts.

• Handled all Physician's orders for blood work/EKG.

U.S. Healthworks Industry, CA

Medical Assistant 9/04-5/05

• Performed selected nursing and administrative/clerical duties that assisted in the

delivery of primary health care and patient care under the direction of a physician.

• Prepared patients for examination and treatment.

• Took patient history and vital signs.

• Under physician supervision, performed specimen collection and laboratory testing

such as: urine drug tests, breath alcohol tests, urinalysis, blood glucose by finger

stick, etc.

• Prepared the examination rooms with necessary instruments.

• Administered injections and applied dressings as instructed.

• Prepared and maintained supplies and equipment for treatments, including

• sterilization.

• Assisted physicians in preparing for minor surgeries.

• Ordered and maintained clinical and office supplies and equipment.

• Maintained patient files, record, and other information.

Performed direct patient care as instructed by the physician

Education:

Health Career Specialist Downey, CA

Certificate: Phlebotomy Technician I (CPT1) 2011

PCI College Cerritos, CA

Diploma of Completion: Diagnostic Medical Sonographer 2007

Hacienda La Puente Adult Education La Puente, CA

Certificates: Medical Assistant (Front & Back Office) 2004-2005

EKG Technician

Hacienda La Puente Adult Education 2003-2004

G.E.D



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