LISE NEVILLE

**** ***** *** *****, ***********, Ohio 45068

407-***-**** acgf6t@r.postjobfree.com

QUALIFICATIONS SUMMARY

Skilled and dedicated Administrative Assistant with more than 20 years’ experience coordinating, planning and

supporting daily operational and administrative functions. Exceptionally strong customer-service skills.

Highly effective at providing comprehensive support for executive-level staff members.

Proven skills in scheduling meetings and events, coordinating domestic and international travel, and

managing all essential tasks as the primary support person.

Strong record of identifying opportunities for improvement and developing administrative processes that

streamline, reduce cost and achieve organizational efficiency.

Results-oriented, focused and able to juggle multiple priorities in a complex environment.

Proficient in Microsoft Word, Excel, Outlook and MapPoint. Type 60 wpm with exceptional accuracy.

PROFESSIONAL EXPERIENCE

Fortis College 2/2013 – 4/2014

Administrative Assistant – Primary point of contact for nursing students’ issues

Documented all student immunization for accreditation compliance

Audited student files for accuracy and completeness

Instituted authorization system that cleared students for clinical classes

Coordinated between the students and vendor for student uniforms

Worked with other departments to resolve student issues

Organized and made proper preparations for Student Orientations

Test Proctor – Proctor testing for the college entrance test and PearsonVue testing

Certified PearsonVue proctor

Implemented procedures to streamline test scheduling

Developed weekly reporting system that reduced the number of “no-shows”

Trained others on security issues and operational procedures

Noble Staffing/Orchid Cellmark/LabCorp, Dayton Ohio

Administrative Support Specialist, 3/2007 to 3/2012

Provided administrative and operational support to several departments in high-volume international DNA processing

facility.

Successfully performed a variety of critical job functions, such as those listed below. Often performed multiple roles

in a day, moving from position to position to reduce operational bottlenecks.

Shipping coordinator - Domestic/international shipping of different paternity kits. Maintained proper

inventory levels for kit availability. Track shipments through DHL, UPS and FedEx

Scheduler - Coordinated and scheduled DNA collector agents with candidates for paternity testing. Trained

other schedulers

Receptionist - Correctly routed domestic and international telephone calls, mail and fax correspondence to

one of over 100 possible recipients, trained several replacements

Delta Connection Academy, Sanford, Florida and Dayton Ohio

Administrative Assistant and Records Coordinator, 12/1995 to 5/2006

Provided high-level administrative support to the VP of Operations, the Director of Training and the Chief Flight

Instructor. Managed the process of issuing licenses, including pre-issue auditing and compliance. Established

administrative procedures at new satellite campus location.

Administrative Coordinator, Dayton Ohio

Perform all administrative duties for the new Dayton facility

Administrative assistant to the Base Manager and the Chief Flight Instructor

Generate weekly and daily reports to our head office in Florida

Schedule and assign an aircraft for each student/instructor team

Maintain records in our database for all students and instructors

Conduct transactions for pilot store purchases

Records Administrator, Sanford Florida

Lise Neville

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Assistant to the Director of Training, V.P. of Operations and Chief Flight Instructor. Manage the entire process of

issuance of temporary licenses, develop auditing procedure of all student folders to ensure FAA compliance with

requirements for issuance of temporary licenses

Provide reports in Excel and Word on a weekly basis

Planned and organized functions for the students and instructors

Responsible for administering Airline testing, making travel arrangements for executives, potential airline

pilots worldwide, and other administrative duties and word processing as needed

Monitor FAA computer testing

Audited and maintained student and instructor files for FAA compliance and Pilot Certificates

Handled high-volume multiline switchboard

Law Engineering, Orlando, Florida

Administrative Assistant, 4/1989 to 12/1995

Provided administrative support to multiple engineers and executives in high-volume civil engineering firm.

Manage a high volume 16 line telephone system, greet visitors and clients

Responsible for all incoming/outgoing mail and packages

Prepare AP invoices for payment (coding, manager sign-offs, copy and send overnight)

Order all office supplies and printed materials

Perform administrative duties such as maintenance of personnel files, balanced an extensive petty cash

account, keeping track and coding receipts to the proper departments

Organize events as the head of the Morale Committee

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