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Customer Service Sales

Location:
Houston, TX
Posted:
October 21, 2014

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Resume:

DO N N A A N T H O N Y GREY

***** ***** ***** *****: 281-***-****

Missouri City, TX 77489 Email: acgf6g@r.postjobfree.com

O C C U P A T I O N A L /P H Y S I C A L T E C H N I C I A N

Dedicated and caring professional with experience in working with people in need of assistance seeks an

appropriate position in a progressive and forward-looking organization. Strong expertise in building and

cultivating relationships with management, customers, patients, and external stakeholders while delivering

personalized service to mutual satisfaction. Serves as a t rusted resource for team members and senior

management for the execution of high-reaching organizational objectives.

AREAS EXPERTISE

OF

Patient Relations Occupational/Physical Therapy Customer Service

Retail Sales Staff Development Training

Organizational Communications Office Administration Vendor Management

Computer Skills Power point Excel Words

WORK EXPERIENCE

METHODIST SUGAR LAND HOSPITAL, Sugar Land, TX 2009 – P resent

OT/PT Technician

Provide assistance to staff occupational and physical therapists in aiding patients with their exercise

programs.

Procure and prepare supplies for treatment use.

METHODIST SUGAR LAND REHAB, SUGAR LAND, TX 2007 – 2009

OT/PT Technician

Assisted occupational and physical therapists in the oversight of patient exercise programs and

administration of their modalities.

Performed administrative duties including scheduling appointments, ordering supplies for the fitness

and aquatic facilities and ensuring they met state guidelines for cleanliness and safety.

Served as a patient representative on the customer service board.

N I E MAN MARCUS, Houston, TX 1982 – 2007

Sales Representative

Sold goods and services for private vendors situated within the Nieman Marcus facility.

Delivered sales presentations for customers on sale items and special promotions.

Developed and implemented a sales training program for new employees.

Recognized by senior membership for outstanding sales and customer service and received the 500

Club award.

EDUCATION & CERTIFICATIONS

Bachelor of Arts, Kinesiology and Sociology (double major), Houston Baptist University

Associate in Science, Houston Community College

Cardiopulmonary resuscitation (CPR) certification



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