DERRELL P HARRISON

PO Box *** / **** Orange Ave.

Coleman, FL 33521

352-***-****

acgf6c@r.postjobfree.com

SCHOOLS

AS Degree Computer Engineering Technology Cent.

Fla.College 2002

Certification Microsoft Certified Systems Engineer Microsoft Corp.

2002

Certification Microsoft Certified Systems Administrator

Microsoft Corp. 2002

Certification Microsoft Certified Professional Microsoft

Corp. 2002

Certification CompTIA A+ Certification

CompTIA 2002

Diploma Management & Leadership School Dept.

of Army 1989

Diploma Data Entry Operator School

Dept. of Army 1986

Diploma Basic German Language School

Dept. of Army 1985

Diploma Hawk Missile Crewman School

Dept. of Army 1985

Diploma Wildwood High School

Wildwood, FL 1985

Knowledge, Skills, Abilities

Graduate of Central Florida Community College with an Associate of Science

degree in Computer Engineering Technology with (MCSE) Microsoft Certified

Systems Engineer Certification. Proficient in all Microsoft Windows based

systems. I am proficient in the microcomputer architecture, design,

installation, of hardware and software. Qualified to effectively plan,

implement, maintain, and support information systems with Microsoft's

Windows systems and the Microsoft Back Office integrated family of server

software. Ability to setup, configure and troubleshoot both hardware and

software in Windows XP and Windows 7 computers.

Proficient in Microsoft's Windows Server 2003, and SBS2003 Server including

exchange 2003. Proficient in P.C and database management with the design

and implementation of windows 2003 SBS Server for LAN's and WAN topography

with router functions and Ethernet switches. Knowledge of and ability to

setup routine server backups, rotate and store media and recover systems in

the event of hardware or software disaster Knowledge of network security

best practices. VPN and Firewall security systems and ability to configure

troubleshoot and monitor same. Basic knowledge of encryption protocols

certificate procedures. Knowledge of and ability to setup routine server

backups, rotate and store media and recover systems in the event of

hardware or software disaster. Understanding of MS SQL Server applications

including Tables, Fields, Views and Queries and the ability to manage and

maintain a SQL server database and the ability to develop SQL Reports to

collect, analyze and evaluate data. Customer Relation Skills Skill in

dealing with customers in a courteous and professional Manner. Ability to

plan, organize and schedule work activities and meeting and the ability to

read and comprehend technical information and follow oral and written

instructions to achieve maximum productivity. Ability to lift and carry

computers, servers and other IT related equipment. Computer Knowledge of

computer software including applications Mathematics Knowledge of math and

statistic functions and how to apply them to analyze data

Azure Water, LLC

Leesburg, FL

Label Tech / Desktop Technician

Observe machine operations to ensure quality and conformity of filled or

packaged products to standards. Monitor the production line, watching for

problems such as pile-ups, jams, or glue that isn't sticking properly.

Attach identification labels to finished packaged items, or cut stencils

and stencil information on containers, such as lot numbers or shipping

destinations. Oversee the daily performance of computer systems. Answer

user inquiries regarding computer software or hardware operation to resolve

problems. Enter commands and observe system functioning to verify correct

operations and detect errors. Set up equipment for employee use, performing

or ensuring proper installation of cables, operating systems, or

appropriate software. Install and perform minor repairs to hardware,

software, or peripheral equipment, following design or installation

specifications. Maintain records of daily data communication transactions,

problems and remedial actions taken, or installation activities. Read

technical manuals, confer with users, or conduct computer diagnostics to

investigate and resolve problems or to provide technical assistance and

support. Refer major hardware or software problems or defective products to

vendors or technicians for service. Develop training materials and

procedures, or train users in the proper use of hardware or software.

Confer with staff, users, and management to establish requirements for new

systems or modifications.

Suzy Toronto Studios

Mt Dora, FL

Network Administrator

Responsible for the installation and maintenance of computer workstations

using Windows XP and Windows 7 operating systems. Familiarity with

Microsoft office suite and MS Access data base. Develops and monitors

appropriate security procedures to safeguard system from physical harm and

viruses, unauthorized users, and damage to data. application and

installation/configuration of new or updated hardware, software or network

infrastructure. Routine support of Windows server 2003and server 2008 and

server backups, rotate and store media and recover systems in the event of

hardware or software disaster. To provide the design, installation,

support, licensing. Analyze network data to determine network usage, disk

space availability, or server function and document network support

activities. Configure and define parameters for installation or testing of

local area network (LAN), wide area network (WAN), hubs, routers, switches,

controllers, multiplexers, or related networking equipment. Configure

security settings or access permissions for groups or individuals.

Evaluate local area network (LAN) or wide area network (WAN) performance

data to ensure sufficient availability or speed, to identify network

problems, or for disaster recovery purposes. Identify the causes of

networking problems, using diagnostic testing software and equipment.

Install and configure wireless networking equipment. Install network

software, including security or firewall software. Install new hardware or

software systems or components, ensuring integration with existing network

systems.

Elster AMCO Water

Ocala, FL

Help Desk Technician

Oversee the daily performance of computer systems. Answer user inquiries

regarding computer software or hardware operation to resolve problems.

Enter commands and observe system functioning to verify correct operations

and detect errors. Set up equipment for employee use, performing or

ensuring proper installation of cables, operating systems, or appropriate

software. Install and perform minor repairs to hardware, software, or

peripheral equipment, following design or installation specifications.

Asset recording and tracking, Maintain records of daily data communication

transactions, problems and remedial actions taken, or installation

activities. Read technical manuals, confer with users, or conduct computer

diagnostics to investigate and resolve problems or to provide technical

assistance and support. Refer major hardware or software problems or

defective products to vendors or technicians for service. Develop training

materials and procedures, or train users in the proper use of hardware or

software. Confer with staff, users, and management to establish

requirements for new systems or modifications.

Computer Solutions

Coleman, FL

Computer Consultant / Network Administrator

Provide on call advice to users, as well as day-to-day administration,

maintenance, and support of computer systems and networks. Provide

administration and technical support to local commercial business clients

with as little as 5 work station up to 150 workstations. Surveys

performance needs and goals of LAN users and provides technical support for

computer troubleshooting problems and overall computer utilization by all

staff members. Also provide design and installation of Wired and Wireless

Microsoft networks using Microsoft Windows Server 2000 and Server 2003

operating systems and network solutions for clients with TCP/IP, including

installation of experience with Cisco routers, Ethernet switches, and

Firewall technologies and hubs. Installation and maintenance of

workstations using Windows XP and Windows 7. Develops and monitors

appropriate security procedures to safeguard system from physical harm and

viruses, unauthorized users, and damage to data. Routine support of Windows

server 2003 server and server backups, AS 400 system, rotate and store

media and recover systems in the event of hardware or software disaster. To

provide the design, installation, support, licensing, and training of

Microsoft Office Suite.

MID Florida Community Services

Wildwood, FL

Management Analyst / Junior Network Administrator

Performs network administration and technical and administrative duties

involving policies, practices, methods, and procedures. Performs

professional duties analyzing technical user needs for training and

assistance. Responsible for overall development, implementation and

maintenance of the Department's Galileo Assessment System and/or the

Department's student tracking system. Provides support with other data

collection program, including, but not limited to Child Plus, Access, and

Literacy. Provides technical support to staff for computer troubleshooting

problems and overall computer utilization by all staff members. Also serves

as the systems and office programs trainer. Duties are performed under the

general direction of department director designee through observation of

work, periodic conferences, critiques, and/or records and reports. TCP/IP

knowledge.

Contact this candidate