Ruben A. Sanchez

**** *** ******* ****, ****** IL 60504

acgf4o@r.postjobfree.com

630-***-**** CELL

http://www.linkedin.com/pub/ruben-sanchez/13/5a6/232

Technical Experience:

Operating Systems:

? Desktop OS support XP, Vista, Windows 7, Windows 8, MAC, Apple, Chromebook

? Windows Server 2003

? Windows Server 2008, Windows Server 2008 R2, Server 2012

? WAIK/WDS/MDT 2012/SCCM 2007 & 2012 /OSD

Networking:

? Complete understanding of TCP/IP, UDP, ICMP

? Network troubleshooting

? Server configuration

? Physical network maintenance and upgrades

? Basic switch and router maintenance

? DHCP, DNS

Security:

? Secure internet services, wireless

? LAN/WAN security, VPN

? Firewalls

? Antivirus Protection

? Encryption

? Host-based security: OS hardening, disabling or encrypting unsafe network services

? Security Policy Design, Implementation

Software:

? MS Exchange 2010, Blackberry V5 Server Console,

? MS Exchange 2013, Lync 2013

? Microsoft Lync 2010 Server, Client

? MDT 2010, MDT 2012 (Microsoft Deployment Toolkit)

? Windows 7 Automated Installation Kit

? Windows 8 ADK

? Office XP, 2000, 2003, 2007, 2010, 2013, Office 365

? Cisco UCS Implementing & Troubleshooting

? Cisco Networking CCNA Essentials

? Remedy Ticket System

? AppSense

? Symantec End Protection

? WSUS, SMTP

? System Center Operations Manager 2012

? Systems Center Operations Manager 2007

? Systems Center Configuration Manager 2007

? Systems Center Configuration Manager 2012

? Blue Coat

? Cerner Millennium (Healthcare)

? SCUP Software Updates

? VMWARE SPHERE 4 & 5

? VMWare Workstation 8

? VMWare ThinApp

? VMWare View

? VMWare VCenter

? VMWare ESXi 5

? Hyper-V 2008 r2, Hyper-V 2012 MSCVMM, Virtualization

? Citrix Netscaler VPX

? Citrix Presentation Server 4.5

? Citrix Provisioning Services 6.1 & 7.1

? Citrix Access Gateway

? Citrix XenApp 6.0, 6.5 & 7.5

? Citrix Edgesight 5.4

? Citrix XenDesktop 5.5, 5.6, & 7.5

? Citrix VDI

? Citrix Studio

? Citrix Director

? Citrix Storefront 2.0, 2.1, & 2.5

? Citrix Receiver

? Citrix HTML5 Receiver 1.3 for Chromebooks/Ipads

? Citrix Xenmobile MDM

? AWS- Amazon Web Services

? Microsoft Office 365

? SharePoint Designer 2010

PROFESSIONAL EXPERIENCE

Talon Pro Services ? Contract w/Cigna Healthcare

Citrix Infrastructure Remote Engineer Support ? Night Shift

Duties:

? Help maintain 2 citrix farms with over 150 applications and 600 servers.

? Perform maintenance tasks, weekly reboots of servers and VDI environment, Manage XenApp &

Xendesktop environments.

? Publish applications, manage users, groups, and apps security.

? Perform weekly reports: Server Monitoring, User Session Usage and Farm Health Status

? Remote VPN Support: Work remotely to assist customers within the US and Internationally

outside corporate offices.

? VMware ESX migrations, configurations and troubleshooting.

? Create VMware templates for server deployment.

? Virtual machine managing via Vsphere.

Navistar, Inc. Lisle, Illinois

January 2013 ? May 2014

Lead Citrix Software Engineer Sr.

Duties:

? Install, configure, test and manage citrix systems.

? Led a team of 3 other citrix admins.

? Managed all citrix issues: Connectivity, Published apps not working, Customer not able to log on,

contact citrix support and resolve any major issues that arise.

? Configure XenApp 6.5. Test POC environments for XenApp7.5, Storefront 2.5, Edgesight 5.4,

XenDesktop 5.6, Web Interface 5.4, Netscaler. Install, migrate, and publish applications via

XenApp and Appv5 and SCCM 2012.

? Implement patches, manage EMC storage LUNS and clusters. Update for XenApp servers,

managed Hyper-v for virtual vdi machines and users.

? Provide reports and make immediate fixes for any issues.

? Manage 5 farms including POC test labs.

OfficeMax Corporate Headquarters-Naperville, Illinois

July 2012- Jan 2013

Systems Engineer-SCCM-Citrix-AppSense

Duties:

? Manage SCCM 2007 and 2012 environment.

? Package applications via Appv4.6, scripting for deployment.

? Create images for templates, OSD imaging and production environment for Windows 7 and XP.

? Managed Windows updates via SCUP.

? Managed Provisioning Server for virtual pooled machines. Managed profiles, applications via

AppSense, group policy. Manage VMware vSphere, Netapp storage, backups .

Adventist Health Systems Corporate Division

Oct 2005 ? July 2012

Enterprise Citrix Administrator - Corporate Level

Systems Administrator- (Local) Florida Hospital Waterman

Senior Desktop Engineer- Hospital Level-Promoted

Duties:

? Desktop support, laptop, mobile support, break fix machines. Create reports for server

management.

? Manage a data center at one of the off sites with over 100 servers and 4000 users.

? Transfer to corporate offices to help manage their citrix environment on Presentation Server 4.5,

migrated to XenApp 6.5.

? Troubleshoot issues for users with Citrix receiver, web interfaces, slow performances, patching

and monitoring via Edgesight and ControlUp.

? Supported Cisco UCS firmware upgrades and troubleshooting.

? Check routers, connectivity and packet communications.

? Worked with Cerner Millennium and implementing their software?s into citrix etc.

? Trained local hospitals staff: How to use citrix, how to log on, how to troubleshoot issues, how to

request applications, how to manage their local environment within citrix.

Certifications:

? CompTIA A+

? CompTIA Network+

? CompTIA Security+

? Citrix CCA: XenApp 6.5 Administrator

? Citrix Certified Associate Applications & Desktops CCA-V =(CCA-AD)

? Citrix Certified Associate Applications & Desktops CCP-V ?In Progress?

? Microsoft Certified Professional (MCP)

? Microsoft Certified Technical Specialist: Systems Center Configuration Manager 2007

? Microsoft Certified Technical Specialist: Windows 7 Configuration

? Microsoft Certified Technical Specialist: Windows Server Configuration

? Microsoft Certified IT Professional: MCITP Windows Server 2008 R2 Virtualization

Administrator

Education & Personal Trainings

? Southern College: Computer Information Technology Science

? Tech Train Technical Institute

? Tech Skills Technical Institute

? Train Signal Online Training

? XenAppTraining

? AppV5Training

? CBT Nuggets

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