CURRICULM VITAE

AMIT KUMAR VERMA

D-*** Phase =II, Madanpur Khadar,

New Delhi-110076

Contact no.-991*******

E-mail I.D.=acgf2f@r.postjobfree.com

SKILLS AND ABILITY

Ability to work other as a supportive team

•

Ability to plan and organize works.

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Ability to think quick and successfully handle difficult client.

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Superior communication skill while talking to customer as well as with

•

staffs.

EXPERIENCE

SR. EXECUTIVE

EUREKA BPO SOLUTION PVT LIMITED

May 18 2010-October 28 2013

• •

Team Member, 20010-2011 SR. EXECUTIVE 21stSeptember 2011-28

• October 2013

Trainee, May 20011 to September 2011

RESPONSIBILITIES INCLUDES:-

Lead the teams of 8 employees.

Handling customer calls and queries.

Responsible for feedback calling.

Handling dealers calling.

Generating SMS calls from server.

Coordinate with service centers.

Responsible for generating concerns report.

EDUCATION

Perusing B.B.A.-IIId year from JAMIA HAMDARD UNIVERSITY (Deemed

University)

PERSONAL DETAIL

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Father’s Name : Shri R.S. Verma

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Category

• : Hindu

Language known

• : English, Hindi & Bengali

Hobbies

• : Playing chess, listening news & watching Discovery channel

Nationality

• : Indian

(AMIT KUMAR VERMA)

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