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Customer Service Medical Assistant

Location:
San Diego, CA
Posted:
October 17, 2014

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Resume:

Evy Wilson

619-***-****

acgezh@r.postjobfree.com

EXPERIENCE

Examiner; ExamOne - a Quest Diagnostic Company; San Diego (08/2014 – Present)

• Mobile insurance exams

• Collect blood and urine specimens using venous techniques

• Electrocardiograms

• Centrifuge blood

• Take vitals (blood pressure, pulse, height and weight)

• Daily updating of examiner website of applicants tracking system

Medical and Research Assistant-Intern; Allergy and Asthma Medical Group & Research Center; San Diego

(08/2014 – 09/2014)

• Provided laboratory and research support and assistance to study coordinators

• Provided patient care, including research-related procedures (Electrocardiograms, pulmonary function testing, vital signs

and skin testing, spirometry)

• Specimen collection, including phlebotomy

• Processing and shipping lab samples

• Performed telephone screening for potential research patients

• Entered study related information into computer system

• Maintained all lab equipment, including calibration and sterilization; temperature logs; crash cart inventory

Examiner; Examination Management Services Incorporated (EMSI); San Diego (03/2014 – 08/2014)

• Mobile insurance exams; clinical trials.

• Collected blood and urine specimens using venous techniques

• Centrifuged blood

• Took vitals (blood pressure, pulse, height and weight)

• Updated examiner website of applicants tracking system

Phlebotomy Intern; Sharp Rees-Stealy – San Diego, CA (08/2013 – 09/2013)

• Collected blood and urine specimens using venous and micro techniques

• Transferred blood and urine for testing

• Followed infection-control and safety procedures in carrying out daily phlebotomy functions.

• Prepared blood-collecting equipment and safely transported samples.

• Built trust and minimized patient discomfort during phlebotomy procedures while efficiently collecting blood

specimens.

Independent Calendar Clerk; San Diego Superior Court; San Diego, CA (01/2003-10/2012)

• Provided legal support to two civil Judges; prepared, examined and maintained a variety of court-related calendars and

documents.

• Reviewed and processed default court and clerk judgments.

• Prepared and processed Minute Orders for Ex-Parte Hearings and Friday Independent calendars; updated minute entries

for all calendar hearings in MOCS (minute order computer system) in the V-3 system.

• Prepared weekly motion calendar for staff attorney (Moving Papers, Responses, Oppositions, and Replies)

• Answered telephone calls; Scheduled motions; Resolved any scheduling problems, prepared correspondence and

Conferred with Judges.

• Provided quality counter and telephone customer service to attorneys and litigants pertaining to civil, unlawful detainer

and small claims matters.

• Assisted with translating to Spanish speaking public litigants.

• Took meeting minutes.

Additional Duties:

• Limited Appeals Trial Court Clerk.

• Mediation/Alternative Dispute Resolution Representative for East County.

• Spanish voice for the automated phone payment system for the Traffic division.

EDUCATION

• Universal Schools & Colleges of Health & Human Services – Medical Assistant Program; Certified Medical Assistant

• Universal Schools & Colleges of Health & Human Services - Phlebotomy Training Program; State Licensed/Nationally

Certified

• American Heart Association – BLS for healthcare workers

• Continuing Education at U.S. Colleges Lab

• American Red Cross - Certified in CPR/First Aid/AED – Adult and Pediatric

• SDSU Bachelors in Psychology

VOLUNTEER EXPERIENCE

Sharp Chula Vista 01/14 – 08/14; Volunteered in the MICU and Pharmacy departments

American Red Cross 10/13 – 12/13; Volunteered for the American Red Cross - blood drives

SKILLS/QUALIFICATIONS

• Over ten years of experience as office administrator in busy corporations and legal environment.

• Bilingual –English/Spanish (Speak, Read and Write)

• Exemplary abilities in managing multiple demands simultaneously.

• Strong customer service skills.

• Very detail oriented.

• Type 55 wpm.

• Working knowledge of anatomy, physiology, infection control and specimen processing.

• Familiar with medical terminology and safety.

• Special talent for instructing patients with procedures.

• Adept at managing office work.

• Excellent verbal and written communication skills.

• Confident and a rational ability to work independently or in a group.

• Great organizational and interpersonal skills.

• Exceptional ability to work with a diversity of population.

Professional References

Mario Miranda

CPT1

Sharp Rees-Stealy

300 Fir Street

San Diego, CA 92101

619-***-****

acgezh@r.postjobfree.com

Tammy Moran

Examination Management Services Inc.

Branch Manager

2815 Camino Del Rio south Suite 1a

San Diego

Gwen Jones

Court Operations Supervisor

250 E. Main St.

El Cajon, CA 92020

619-***-****

acgezh@r.postjobfree.com



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