Anita Fenelon
Miramar, FL *****
acgeyr@r.postjobfree.com
Education
Florida International University Miami, FL
Bachelor of Hospitality & Tourism Management
Expected date of graduation: 2014
GPA: 2.64
Work Experience
Benihana, July 2013 Present
• Manager: Took over day to day management including staffing, orientation and training,
supervising, motivate, evaluate, schedule and terminate employees. Took over office
administration including payroll, planning and monitoring appraisal of employees, updates of all
policies and procedures, and ensure legal compliance. Oversee inventory control, food sanitation
and quality control of food product, increase sales and maintain labor costs. Maintain and stress
excellent customer service and also that customers come first.
Original Pancake House, March 2012 July 2013
• Manager: Took over day to day management including staffing, training, supervising, motivate,
evaluate, schedule and terminate employees. Oversee inventory control, food sanitation and
quality control of food product, increase sales and maintain labor costs. Maintain and stress
excellent customer service and also that customers come first.
Smoothie King, February 2012 March 2012
• Cashier: ensure cleanliness of the store, restock food products and retail products, inform
customers about different methods to stay healthy, give excellent customer service
Party City, October 2011 November 2012
• Sales Associate: assist customers in finding products, counting cash drawers, restocking
products, ensuring cleanliness of the store, giving excellent customer service
Lime Fresh Mexican Grill
Manager, September 2010 February 2012
•
Took over day to day management including staffing, training, supervise, motivate, evaluate,
schedule and terminate employees. Oversee inventory control, food sanitation and quality control
of food product, and maintain labor costs. Maintain and stress excellent customer service and that
customers come first.
Server, June 2008 September 2010
provide excellent customer service, assure cleanliness of the restaurant, serve food to
customers, bus tables, stock supplies, train new employees, answer phones, answer questions
customers may have, cook, balance cash register, consistent familiarity with the menu, help with
employee schedule, perform managerial duties.
Activities
Volunteer for Kitchen Ministry – Potential Church 2010 present
Volunteer as leader of children’s ministry – Potential Church 2008 2010
Volunteer Miami Dade Parks & Recreation 2007
Member of Accounting 2006 2010
Member of FBLA 2006 2010
Member of French Club 2006 2008
Skills
Microsoft Office
Customer Service
Data Entry
Type 250 WPM
Aloha POS