Lafaye Warwick

**** ********* *****, *** ****, Addison, TX 75001 Phone: 817-***-**** E-mail: l acgey4@r.postjobfree.com

Objective

My goal is to become associated with an organization where I can utilize my problem solving, diversity management and

training skills to accomplish the team mission while serving as a supportive force.

Work Experience

Academic Partnerships, Dallas, TX

Enrollment Specialist, November 2012-Present

• Recruiting students for the online Masters of Business Administration programs.

• Working closely with the partnering Universities to maintain positive and productive relationships.

• Developing strategic processes to increase student’s movement through enrollment process.

• Write and manage the content for the communication distributed to students.

• Develop training booklets for the enrollment support team for the west coast partnering institutions.

• Encouraging, identifying and developing best practice strategies.

• Evaluation of students reading and writing comprehension abilities to ensure compatibility.

DriveTime, Dallas, TX

Loan Servicing Supervisor, October 2010 – November 2012

• Coordinated departmental

activities such as team building activities, executive and staff meetings.

• Managed a team of 14 loan advisors.

• Created, managed and analyzed

performance data and developed a plan of action.

• Organized work load, allocated task, and distributed assignments to the team on a daily basis.

• Facilitator for new hire training.

• Involved in the recruitment and interviewing of new loan advisors.

• Worked with the manager team to ensure the annual budget was exceeded.

• Operated as the operations support team to ensure the dealership meant their weekly goals.

Victoria’s Secret, Birmingham, AL

Operating and Staffing Coordinator, March 2009 – February 2011

• Analyzed the budgetary needs of the store with the store manager to ensure goals were surpassed.

• Recruited sales associates for the Hoover, AL location.

• Interviewed applicants, analyzed responses and compared qualifications to job requirements.

• Responsible for conducting initial interview with potential candidates assessing their compatibility.

• Conducted assessments of the appropriate placement and training of each sales associate.

Hertz Rent-A-Car, Birmingham, AL

On-Site Insurance Service Representative, June 2005 - April 2010

• In charge of managing the Birmingham Infinity Insurance account for the corporation.

• Achieved 113% of individual inside sales and customer service goals.

• Grew the business by performing outside sales and cold calls.

• Single-handedly managed Birmingham Infinity Insurance account with revenue of $5 million annually.

• Built and maintained a positive relationship between Hertz and Infinity Insurance.

Education

University of Phoenix, Dallas, TX

Masters of Management

Miles College, Birmingham, AL

Bachelor of Science, Business Administration

Computer Skills

Experienced with Microsoft Word, Excel, Power Point, Publisher, CRM, Blackboard, and Outlook.

Leadership and Development Skills

Dallas Urban League Young Professionals Mentorship Program, Jefferson County Rubies

and Pearls Debutant Mentor, Ebony Arrington Dance and Performance Studio Administrator and Instructor.

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