Diane Capetola
acgexx@r.postjobfree.com
** ****** ****** ***** ******* NJ 07508
Summary
Extensive experience working with senior level executives in a fast-paced
and demanding environment
Proven ability to multitask while demonstrating the capacity and
perseverance to solve complex problems independently
Well-developed writing, communication and interpersonal skills
Highly proficient in Microsoft Word, Excel, PowerPoint, Outlook, Visio,
Publisher and Access
Professional Experience
Verizon Wireless
One Verizon Way, Basking Ridge, NJ
05/2014-8/2014 / Contract Position
Executive Assistant to Executive Director and Three Directors
< Manage all aspects of the executive's calendars including
scheduling meetings and conferences, reserving conference
rooms, setting up conference call/WebEx login credentials,
and making travel arrangements
< Send out documents and meeting updates prior to scheduled
meetings and print materials for meetings
< Maintain distribution lists for executive's teams and
attendee lists for reoccurring meetings
< Make point to point travel arrangements for all meetings and
conferences including airline reservations (Orbitz for
Business), hotel and car service reservations (directly with
service providers)
< Planned and arranged logistics for offsite Verizon conference
at the Intercontinental Hotel in Chicago, IL
< Updated and distributed agenda and presentation materials to
30+ attendees
< Selected menu items for breakfast, lunch and break periods
for each day of conference
< Ordered AV equipment and directed set-up at each meeting
< Arranged a dinner in the evening for conference attendees at
a local restaurant
< Process expense reports, approve timesheets, and reserve
conference rooms in Oracle/PeopleSoft application
< In charge of all catering arrangements with onsite vendor
Aramark, and outside vendors
< Direct the on board process of new employees to secure
cubicles, laptops, cell and desk phones, parking decals,
employee badges and login credentials
< Order office supplies from Staples, headset equipment from
Sencomm, and business cards from Converge
< Set up FedEx deliveries and print labels for packages
< Work directly with the Facilities Management Department, and
IT Department to resolve equipment and computer issues
< Update weekly schedules, out of office schedules, and
organizational charts for executive's teams
07/2013-11/2013 / Contract Position
Executive Assistant to Executive Director and Three Directors
< Scheduled meetings in Outlook calendars and made conference room
reservations in Oracle based application
< Registered visitors with Security Center and physically greeted and
accompanied visitors to conference rooms
< Summarized Verizon promotions and ongoing programs, and updated
Organizational Structures in PowerPoint
< Printed and collated documents for meetings and summarized meeting
highlights
< Arranged travel arrangements that included car service, airline
flights, and hotels
< Answered phones and handled requests appropriately
Smile Train Inc.
41 Madison Avenue, New York, NY
11/2011-11/2012 / Company Downsized
Executive Assistant to Executive Director and Executive Management Team
< Provided administrative support to and managed schedules in Outlook
for the Executive Director and the Executive Management Team
< Processed expense reports in Concur for all members of the Executive
Management Team
< Prepared meeting materials and scheduled and set up all conference
call meetings and WebEx meetings for both national and international
meetings
< Ordered all food for meetings and took notes and provided meeting
summaries
< Arranged both national and international travel and hotel
accommodations for Executive Management Team, Board of Director
members, Medical Advisory Board members, and International Staff
members
< Interacted with major donors by phone and personally composed
correspondence and emails for all major donors
< Updated donor personal information and generated reports from the PIDI
Donor Direct Database
< Investigated and created a PowerPoint presentation of the correlation
between name branding and donor giving by Susan G. Komen and March of
Dimes
< Researched document management systems for document storage and
retrieval by Toshiba/DocuWare, EMC/Documentum, and
Microsoft/SharePoint
< Worked closely with IT service provider concerning network
connectivity and maintenance, and special IT projects
< Maintained distribution lists in Outlook and updated organization
chart in Visio
Cegedim Strategic Data, USA
10 Exchange Place, Jersey City, NJ
03/2008-09/2010 / Company Downsized
Executive Assistant to VP and US Director
< Handled both domestic and international travel for all company
employees
< Scheduled all meetings, luncheons, conference calls, and WebEx
meetings with clients
< Managed all arrangements for attendance at all pharmaceutical
conferences
< Responsible for the timely reporting of weekly sales activities in
Excel for US team
< Recorded notes at all meetings and emailed summaries to all
participants
< Acted as liaison with Paris, France headquarters office concerning
confidential information
< Created presentations in PowerPoint for sales meetings with clients
< Proofread client proposals and electronically filed sales paperwork
< Provided customer service to clients via correspondence, email and
phone
< Approved vendor invoices for payment and reconciled American Express
account
< Researched sites for sales training seminars and organized all
employee meetings
< Maintained time-off database, company intranet, and security badge
system
< Assisted HR Manager with the onboarding of new employees
< Introduced cost saving program for office supplies and marketing
materials
< Ordered all office supplies and provided detailed inventory on a
monthly basis
Long Beach Acceptance
One Mack Centre Drive, Paramus, NJ
11/2005-10/2007 / Corporate Merger with AmeriCredit
Executive Assistant to CEO and COO
< Scheduled all appointments and events in Outlook
< Handled travel arrangements for entire sales staff in addition to CEO
and COO
< Provided customer service to clients through written correspondence
and by phone
< Organized monthly breakfast meetings and printed employee reward
certificates
< Required to maintain confidential information and act as liaison with
departments
< Compiled and analyzed data in Excel by day, month, and year
< Created PowerPoint presentations summarizing sales trends for national
accounts
< Designed promotional and marketing materials
< Chief computer administrator of web-based incentive program for car
dealers
PCNP
1307 Springfield Avenue, New Providence
10/2002-11/2005 / Better Opportunity
Executive Assistant to Youth Director
< Handled all travel arrangements for mission trips, domestic and
international
< Created new templates in Publisher for weekly newsletters and
bulletins
< Served as main point of contact with parents and guardians
< Organized weekly and monthly programs for junior high and high school
students
Education
Rutgers, The State University - Newark, NJ
B.A. Psychology 1981
Member Phi Beta Kappa/GPA 3.8