Jacob Thompson

*** ********* ***** ********* #*

Anoka, Minnesota 55303

Phone: 612-***-****

acgevs@r.postjobfree.com

Skills:

Management

• Oversee teams in 38 Loations equaling 115-125 employees

• Coordinate covering NO SHOWS with the areas Project Supervisor making sure no banner goes

uncovered

• Make repair calls and coordinating with district mechanic insuring equipment is serviced in a

timely manner

• Responsibly worked both independently and as part of a team

• Administrative functions including order submission, time management, and record keeping

• Make sure all employee paperwork(I-9, Applications, Disciplinary, etc.) is turned in to Human

Resource department correctly and in a timely manner

• Followed all company policies & procedures to ensure 100% safety record

Employee Training

• Train New Employees on each banners (client location) scope of work, safety

policies, scheduled hours, and punching in and out, making sure to go over who to call for

repairs, schedules, etc

• Insure all safety procedures are being followed (wet floor signs, lifting, etc.)

• Responsible for training new Tool-Crib Attendants, Site Leads, Project Supervisors

• Set time bound goals & objectives successfully

• Successfully field train sales representatives

• Experience with Employee performance review and critique

Inventory and supplies control

• Maintained hazardous material storage, cleanup, and data sheets

• Monitored employee use of supplies and monitored supply levels

• Proper order submission, and record keeping cutting unnecessary spending

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• Ensured that information was cataloged when tools went out and came in daily

• Completed inventory on all tools and spare parts at beginning of month

Office Skills

• Moderate experience in Word, Excel, and Power Point

• Accounts Receivable/Payable, Balance Sheets, and Income Statements

• Use Fax machines and copiers

• Data Entry

Marketing/ Sales

• Process Payment method; cash, credit, check, insurance claim

• Properly set-up and display product table in a manner to grab interest and peek curiosity

• Present item or service, showing or explaining its features and benefits

• Process Payment method, example: cash, credit, check, insurance claim

• Practice with the concepts of negotiating

Customer Service

• Attained customer satisfaction through communication and performance

• Meet Clients location night manager asking how things are going with cleaning team and

coordinating projects to optimize their schedule and Project teams

EDUCATION:

Bachelors of Science- Business Administration focus on Management

National American University, Brooklyn Center, MN, 84 credits

EXPERIENCE::

IBO

Amway, Ada, Michagin 4/20012-Current

Floater

Carlson Building Maintenance, White Bear, Minnesota 9/2013-Current

Operations Supervisor (Assistant District Manager)

Carlson Building Maintenance, White Bear, Minnesota 4/2013-9/2013

Jacob Thompson

Phone: 612-***-****

Cleaner

Harvard Clean, Minneapolis, Minnesota 3/2012-12/2012

Telemarketer

Satcom Marketing, Brooklyn Center, Minnesota 11/2012-2/2012

Marketing Representative

Midwest Expansion Group, Plymouth, Minnesota 9/2011-12/2011

Floater/Trainer

Carlson Building Maintenance, White Bear, Minnesota 10/2010-8/2011

Auto Detailer

Lazarus Auto Detailing, Brooklyn Center, Minnesota 2010-2010

Crewman

Burger King, Golden Valley, Minnesota 2009-2010

Advanced Sales Representative

Vector Marketing, Maple Grove, Minnesota 2009-2009

Warehouse Worker

PPL Industries, Minneapolis, Minnesota 2008-2009

Landscaping (Crewman)

ICWC, Lino Lakes, Minnesota 2008-2008

Shipping and Receiving (Canteen Operator)

MinnCor, Lino Lakes, Minnesota 2006-2008

Tool-Crib Manager

New Hampshire Furniture Shop, Concord, New Hampshire 2003-2005

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