German Gonzalez-Amado

** ******* ***. ***** ****

North York,ON. Canada. M2N 6Y7

acgeuh@r.postjobfree.com

www.linkedin.com/in/germangonzalezamado

647-***-****

PROFILE

• An IT professional with 20+ years of accumulated experience working in large, medium and small organizations including digital interactive agencies, consulting firms, banking, government, and educational institutions; always with excellent client satisfaction results, occasioning revenue growths of 25% and above. A leader to technical multi-disciplinary / cross-functional teams (25+ members) specializing in web/mobile application development and digital marketing projects. Honed expertise to attend internal and external clients’ business needs; architect tailor-made technical solutions; communicate and present solutions strategies to stakeholders / senior management; work with offshore / near shore / local vendors; and provide technical expertise, support, and training to staff and customers.

CORE COMPETENCIES

• Agile / Waterfall Software Development & Project Management Life Cycle Skills

• Web/Mobile Development Leader

• IT Operations Development/Management

• Team Leadership, Coaching and Motivation

• Multiplatform Systems Integration (ERP, ECM, CRM)

• Digital Marketing

• Seasoned Business Systems Analyst

• Worked in North, Central, South America and the Caribbean

• Experienced in working with Senior Executive Management, as technical committee member presenting strategies, results and/or recommendations

• Strong presentation, written, verbal and Excel skills

• Fluent in English and Spanish

PROFESSIONAL EXPERIENCE

Momentum Digital Solutions, Inc., Thornhill, ON. Canada July 2013 – April 2014

Senior Project Manager

• Had overall responsibility and accountability for leading strategic simultaneous complex projects and programs using Agile (SCRUM) methodology, facilitating interaction between 25+ team members, focusing on providing usable and high quality products after each iteration, actively participating in all scrums and planning sessions, promoting continuous collaboration with customers and easing the capacity to attend business changes

• Planed, collaborated and executed project(s) of a tactical nature, with Agile (SCRUM) project management standards, processes and procedures in support of continuous valuable high quality deliverables generation

• Managed multiple projects, from SOW to closure, keeping a strong focus on financial goals while maintaining a continued follow up of achieved time-boxed results, sometimes acting as business liaison partner with business sponsor/owner, product owner and stakeholders/SME to develop the business cases and/or product backlogs

• Ensured projects under my responsibility to follow required strategies to satisfy clients’ business digital marketing objectives

KEY ACHIEVEMENTS:

• Managed the full redesign of clients’ websites to better articulate service offerings with modernized communications mechanisms that enabled and facilitated just-in-time interaction with their customers to enhance connectivity and service levels with customized digital marketing strategies

• Successfully implemented $145K+ / $200K+ projects leading highly skilled groups of cross-functional / multi disciplinary teams in a dynamic and fast paced development environment

Senior Project Manager, President September 2011 – July 2013

SET Soluciones Empresariales en Tecnologia e Informatica, S.A., San Jose, Costa Rica

• Chaired SET as an outsourcing software development agency to provide interactive and corporate brand development projects for its worldwide clients, promoting best-in-class web design and development techniques, web/mobile applications development architectures, and digital marketing strategies; leading a highly skilled staff of designers & developers

• Coached design, quality assurance and development teams to build best approach solutions on APIs integration, web and mobile applications development, social media engagement, ecommerce, Content Management integration, SEO, usability, analytics, digital marketing, and technical assistance with latest emerging trends applicable in digital production businesses; following project management strategies using Agile (distributed SCRUM) and Lean methodologies

KEY ACHIEVEMENTS:

• Attended 10+ North American clients providing outstanding customer service and high quality offshore production leading a highly skilled staff of 12 digital specialists

Latitude 10 North, S.A., San Jose, Costa Rica December 2010 – September 2011

General Manager

• Directed, managed, developed, organized and implemented business strategies in Costa Rica so as to ensure profit, sales and margin targets were achieved in line with overall business objectives based on offshore software development strategies, according to headquarters directives (BEP Interactive, Inc. - Chicago, USA), while developing an internal culture of continuous improvement and growth

Technical Director

• Managed and maintained day-to-day digital development operations, mentoring (and sometimes hands-on coding whenever required) web/mobile application developers, leading quality assurance, etc., to allocate their roles and tasks complying with Agile (distributed SCRUM) project management best practices

• Coached design, quality assurance and development teams to build best approach solutions on APIs integration, web and mobile applications development, social media engagement, ecommerce, Content Management integration, SEO, usability, analytics, digital marketing, and technical assistance with latest emerging trends applicable in digital production businesses

• Mentored and spearheaded digital production teams, 15 multi-disciplinary resources, on best practices, promoting teamwork ethics to deliver IT successfully to the organization

KEY ACHIEVEMENTS:

• General Manager: Attracted 10+ new external clients increasing corporate revenue by 25%+, consolidating existing portfolio and providing outstanding customer service

• Technical Director: Improved web/mobile development standards and best practices optimizing existing development processes allowing simultaneous delivery of final products to clients in more efficient ways

Banco Central de Venezuela (BCV), Caracas, Venezuela March 2007 – August 2010

Technical Coordination, Senior Project Manager, Senior Informatics Analyst

• Advised the CIO to achieve Central Bank of Venezuela’s multi-tiered complex web portal systems/applications development and their integration with new and legacy applications whenever required; managing changes and risks, outsourcing contractors, and hiring specialized senior technical staff (25+) to achieve each project’s technical goals

• Managed enterprise-wide web development internal clients portfolio’s programs/projects in a very dynamic and fast paced environment following/promoting enterprise standards, Agile, Lean & Waterfall Project Management; Object Oriented Modeling with UML (Unified Modeling Language) artifacts

• Coached office’s development teams with best practices, tools and techniques on J2EE, Oracle RDBMS PL/SQL development of objects/stored procedures/packages for back-end services and DB Modeling; and establishing corporate-wide web portals/applications architectural standards (SOA, ESB)

KEY ACHIEVEMENTS:

• Pioneered and led Chief Information Officer’s web projects throughout a matrix management structured organization establishing Agile development and project management standards and best practices still in use

• Assessed and hired highly qualified senior web developers and specialized services consulting firms, still working in/for the institution

• Successfully headed Presidency’s very-high-importance-and-secure multi-tiered complex web projects ($2M+) with nationwide visibility to satisfy very high volume of concurrent transactions and accordingly complying with specific strategic governmental directives

Corporacion SYBVEN, C.A., Caracas, Venezuela September 2006 - March 2007

Web Systems Specialist (Consultant)

• Analyzed, designed and developed Modulo para Subasta de Bonos Especiales (Special Bonds Auctions Module), to provide public offer/demand of special bonds auctioned by Venezuelan government Institutions (PDVSA, Finance Ministry) as a way to promote currency availability under an exchange control system, in a highly demanding concurrent environment with a very high volume of financial transactions, at Banco Central de Venezuela

• Analyzed, designed and developed Modulo de Informacion Estadistica y Financiera (Statistics and Financial Information Module), as a public service to provide nationwide Judges and Courts interests, currency, consumer price indexes and specialized financial information, at Banco Central de Venezuela

KEY ACHIEVEMENTS:

• Created high quality products and showed consistent web development skills / techniques on J2EE, Oracle RDBMS PL/SQL development at Banco Central de Venezuela, in consequence received an offer for a permanent position as Senior Informatics Analyst

College Relations Department. Buffalo State College, Buffalo, NY. USA April 2006 - June 2006

Web Systems Developer

• Supported web application for relevant and timely information for faculty and staff members (The Daily)

• Supported existing websites daily usage statistics generation via URCHIN

Soluciones en Tecnologia S@TEC, C.A., Caracas, Venezuela September 1998 - March 2006

Project Manager, Web Developer

• Managed development of Interactive Web Application Systems for Universidad Central de Venezuela’s Admission Departments as well as Internet registration for faculty course enrollment to support undergraduate and graduate programs

• Designed and planned, as member of the pioneer team (5 members), the e-learning strategies and programs for the first private virtual University in Venezuela “Universidad Virtual Domingo Felipe Maza Zavala” using Sharepoint as the academic repository backend platform

KEY ACHIEVEMENTS:

• Developed web applications for Universidad de Venezuela are still being used to enroll graduate programs in the Faculty of Law at the Universidad Central de Venezuela.

Base de Datos y Telematica, C.A., Caracas, Venezuela September 1990 - September 1998

Internet Solutions Coordinator, Project Manager, ERP Product Rep/Implementer, Software/Web Developer

• Led consultancies & advisories, Managed Projects ($100K+), Trained and Coached clients on Client/Server (C/S) / Distributed / Internet application building strategies using SYBASE products suite. DBMSs: Sybase, Oracle, Informix, DB2 implemented in Venezuela’s largest industries

• Implemented ERP SMARTStream Ledger/DSS across Latin American’s clients. Subcontracted at GEAC Computer Corporation Limited - USA (formerly DUN&BRADSTREET SOFTWARE, based in Atlanta-Georgia) as part of its ERP’s technical and business implementing team of SMARTStream Ledger/DSS, in Mexico (Banca Serfin - Banking), Puerto Rico (El Nuevo Dia / SSS – Newspaper / Insurance), Colombia (Infobursa - Banking), Venezuela (PDVSA – Oil), among others

KEY ACHIEVEMENTS:

• Developed very high demanding-complex solutions for the Financials Department as well as for the Materials Department at PDVSA (Oil industry), capable of managing very high volume of concurrent transactions; these solutions were successfully used during 10+ years in the Venezuelan Oil Industry

• Successfully implemented SMARTStream Ledger/DSS ERP across Latin American’s clients

EDUCATION AND TRAINING

• Bachelor degree in Systems Engineering

Universidad Nacional Experimental Politecnica Antonio Jose de Sucre. Caracas. Venezuela, 1990

• Gerencia de Proyectos Vision Integral ("Integral Project Management Vision"). PMI PDU credits: 24

Instituto Iberoamericano de Gerencia de Proyectos, License GPVI24. Caracas. Venezuela, 2010

• Workshop Sun Certified Associate for the Java Platform Standard Edition

Sun Microsystems, License WSCJP-SE. Caracas. Venezuela, 2004

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