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Customer Service Medical Assistant

Location:
Stafford, TX
Posted:
October 17, 2014

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Resume:

DELLIAN GREENAWAY

***** ******* *** ***. **** Houston, TX 77031

Tel: 281-***-****

Other: 340-***-****

acgesz@r.postjobfree.com

OBJECTIVE

A highly motivated Medical Assistant with a track record of providing outstanding customer service seeking an opportunity to

utilize my recently acquired medical knowledge and enhance my clinical training

EDUCATION

Sanford-Brown Institute Houston, TX (Completion Date) 06/2014

Medical Assistant Certificate Program

Completed an intensive 900-hour program comprised of theoretical and practical applications of essential Medical Assisting

skills which include the following:

Administrative Skills- Medical Office Procedures, Health Insurance Claims Processing.

Clinical Skills- Assessing Vital Signs, assisting in Physical Examination, Biomedical Waste Disposal,

Electrocardiography, Clinical Asepsis, and CPR.

Laboratory Skills-Phlebotomy (capillary punctures and venipunctures), Smear Procedures, Urinalysis, and

Specimen Collection, Medical Terminology, Anatomy and Physiology, and Pharmacology.

SKILLS

Billing and Coding

Phlebotomy

CPR/ AED Certified

EKG Testing and Medication Administration (Injections)

Health Insurance Claim Processing

Medical Terminology

Specimen Collection

Urinalysis

Assessing Vital Signs

Excellent Customer Service

Computer Operation

PROFESSIONAL EXPERIENCE

Golden Star Jewelry Store - St. Thomas, US Virgin Islands 08/2012 - 04/2013

Sales Person

Provided customers with exceptional service

Cleaned and polished jewelry

Made store drops to bank

Informed customer of store's products and special offers

Took inventory and placed orders

Medical Assistant Externship Dr. Ezell – Medical Plaza, Southwest Freeway 05/2014 – 06/2014

Houston, TX

Greeted 14-17 patients per day

Measured and recorded vitals from 14-17patients per day as well as prepped them for procedures

Obtained patients medical history and updated file

Performed EKG’s on 4-3 patients per day

Administered injections such as B12

Prepared examination rooms for patient examinations

Collected, labeled specimen and completed requisition forms

Sterilized equipment and properly disposed of contaminated supplies

Administrative duties included answering the phones, filing, charting, scheduling and confirming patient appointments



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