Production Supervisor
Resume:
Yvette J. Kates (Blanks) 773-***-****
**** *. *******, *******, ** 60620 acgerh@r.postjobfree.com
acgerh@r.postjobfree.com
Professional Profile
As a production supervisor I was in charge and apart of the whole production process of goods and services within the postal and airline catering business that entailed supervision, planning, and organization to ensure the best quality of needs were met.
• Supervisor Flat sorter machine
• Expert on FSM 1000 machine
• Supervisor mail carriers, clerks, mail handlers, custodians, and drivers
• On the job instructor
• Safety captain
• Supervisor of Equipment processing area
• Expert in MS Office
• Expert in Excel, Power point, Windows
Professional Experience
Gate Gourmet, Chicago, IL
January 02, 2013- Present
Interior Supervisor
Achievements:
• Supervisor of Equipment Processing Area (EPA)
Responsibilities:
• Planning, coordinating and supervising daily activities to insure efficient production
• Use high degree of concentration and knowledge of the operations process to supervise employees
• Monitor performance of department employees to insure they follow established standards and procedures, discipline employees when needed
• Monitor daily machinery cleaning with safety regulations
• Insure employees practice safety and OSHA standards and procedures
U.S.Postal Service, Chicago, IL
November 1993 - May 2012
City mail carrier
Achievements:
• Acting Supervisor for processing/Distribution, Customer Service
• Flat sorter operator
• Acting Supervisor/Express mail clerk
• On the job instructor
• Team member of program Implementation in the Chicago district
Yvette J. Kates (Blanks) 773-***-****
9108 S. Wallace, Chicago, IL 60620 acgerh@r.postjobfree.com
Professional Experience
Responsibilities:
• Employee development in production process, teamwork and problem solving. In addition to being a committed worker to attain company’s objective by encouraging employees to work extra hours to meet deadlines.
• Processing/distributions of mail are accurate and dispatched within a timely manner.
• Leading a team of individuals with loading/unloading, receiving, assembling, and accurate distribution of express mail under strict time frame for on time delivery.
• Trained all employees with understandable information written, verbally, and visually on various positions whether it was equipment, operating machines or vehicles. In addition to stressing all safety measures as a tool it develops confidence and good work ethics.
• Implementation of a new delivery system throughout the Chicago area. This process revealed time wasting practices. It manifested accountability to everyone for distribution of available work within an 8 hour schedule.
Family Service of Oak Pk/River Forest
September 1991 – September 1993
Receptionist/ Clerical worker III
Achievements:
• Daily balancing of client accounts
• Customer Service
Responsibilities:
• Answering all incoming calls.
• Processing/distributions of mail is accurate and dispatched within a timely manner.
• Preparing all medical files for appointments. Making new and return appointments.
• Problem solving
• Regulating all incoming /outgoing mail
• Maintaining lobby appearance.
Yvette J. Kates (Blanks) 773-***-****
9108 S. Wallace, Chicago, IL 60620 acgerh@r.postjobfree.com
Education
Triton College, River Grove, IL
August 1987 – December 1999
Computer Business
No degree obtained
Computer Learning Center, Chicago, IL
March 1999 – August 1999
Computer Business
No degree obtained
Reference
Clyde Peyton, Gate Gourmet, Manager Quality Assurance
Larry Watkins, US Postal Service, Supervisor of Customer Service
Ruth Land-Green, US Postal Service, Manager of Customer Service
Kimberly Aldridge, U.S. Postal Service, city mail carrier
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